MariaJ Posted August 11, 2021 Share Posted August 11, 2021 I just checked my Alamy measures and the graph is completely flat and all my stats are 0. 😬 Anyone else having this issue? 1 Link to comment Share on other sites More sharing options...
Pearl Posted August 11, 2021 Share Posted August 11, 2021 22 minutes ago, MariaJ said: I just checked my Alamy measures and the graph is completely flat and all my stats are 0. 😬 Anyone else having this issue? Yes, exactly the same Pearl Link to comment Share on other sites More sharing options...
Jansos Posted August 11, 2021 Share Posted August 11, 2021 31 minutes ago, MariaJ said: I just checked my Alamy measures and the graph is completely flat and all my stats are 0. 😬 Anyone else having this issue? Same - gremlins? Link to comment Share on other sites More sharing options...
Avpics Posted August 11, 2021 Share Posted August 11, 2021 Yes. It's been acting up for a while. We know from the paying for storage and loss of cleared funds issues that something major is going on with the systems so assume it's connected. 1 Link to comment Share on other sites More sharing options...
SShep Posted August 11, 2021 Share Posted August 11, 2021 Me too. Maybe PA didn't get the manuals. Steve 1 Link to comment Share on other sites More sharing options...
Avpics Posted August 11, 2021 Share Posted August 11, 2021 1 minute ago, Avpics said: Yes. It's been acting up for a while. We know from the paying for storage and loss of cleared funds issues that something major is going on with the systems so assume it's connected. Additionally, after a period of reliability, the database hasn't yet updated and didn't a few times recently. Link to comment Share on other sites More sharing options...
Gorilla Dave Posted August 11, 2021 Share Posted August 11, 2021 …see under “What should I shoot?” It now includes… “The IT Manager” 2 1 Link to comment Share on other sites More sharing options...
NYCat Posted August 11, 2021 Share Posted August 11, 2021 Seems to be happening to everybody. Paulette Link to comment Share on other sites More sharing options...
dov makabaw Posted August 11, 2021 Share Posted August 11, 2021 Me too Link to comment Share on other sites More sharing options...
aphperspective Posted August 11, 2021 Share Posted August 11, 2021 Seems to be allot of "technical issues" lately, maybe the hamster wheels in the computer are protesting over their peanut cut in rations. 🙂 2 Link to comment Share on other sites More sharing options...
Robert M Estall Posted August 11, 2021 Share Posted August 11, 2021 (edited) same for me, no data at all there. No zooms, no views nothing. It was working OK a couple hours ago Edited August 11, 2021 by Robert M Estall Link to comment Share on other sites More sharing options...
meanderingemu Posted August 11, 2021 Share Posted August 11, 2021 "When moving over to a new internal system, some older dormant "code" was mistakenly reinstated (centuries ago stats were done by monks). This was quickly spotted by our contributors, never really fixed and keeps creating random data in our measures. In total this affected no more than {insert number that will seem to minimise issue} contributors. " Link to comment Share on other sites More sharing options...
Nodvandigtid Posted August 11, 2021 Share Posted August 11, 2021 Yes - another Flatliner here. I wrote before - "Alamy has a bad track record I feel in introducing features and software changes." The glitches and fallout over the last few weeks are poor - even worse, you would have thought a simple message "We are looking into it" to at least acknowledge the problem would have been posted by now. 1 2 Link to comment Share on other sites More sharing options...
Celluloid Hero Posted August 11, 2021 Share Posted August 11, 2021 Yup, flat as a pancake here too! Link to comment Share on other sites More sharing options...
Abiyoyo Posted August 11, 2021 Share Posted August 11, 2021 flat encephalogram Link to comment Share on other sites More sharing options...
RyanU Posted August 11, 2021 Share Posted August 11, 2021 Dodgy backend code and slow server updates, I reckon. Generally they initiate the daily sales and transactions update at 1AM UK time (Mon-Sun) which takes around 10-15 minutes... Then the stats Mon-Fri any time between 10AM and 12:30PM. The latter will obviously take a lot more computing so if any hitches come up it will hang and result in data problems on the frontend (for contributors). 2 Link to comment Share on other sites More sharing options...
Gnans Posted August 11, 2021 Share Posted August 11, 2021 @Alamy Could you elaborate on what is happening with the tech changes. Issues on various front for the last few weeks. 2 Link to comment Share on other sites More sharing options...
Gnans Posted August 11, 2021 Share Posted August 11, 2021 8 minutes ago, RyanU said: Dodgy backend code and slow server updates, I reckon. Generally they initiate the daily sales and transactions update at 1AM UK time (Mon-Sun) which takes around 10-15 minutes... Then the stats Mon-Fri any time between 10AM and 12:30PM. The latter will obviously take a lot more computing so if any hitches come up it will hang and result in data problems on the frontend (for contributors). The stats update has gone downhill a lot. Used to see the stats by 09:30 AM earlier but in the last few months its gone down to the time you have listed. I thought Technology is progressing 🙂 Link to comment Share on other sites More sharing options...
meanderingemu Posted August 11, 2021 Share Posted August 11, 2021 (edited) weird coding, that many have flatlined at 0 for 12 month, yet the "Average CTR last month on Alamy", is still 0.62 (same as what i remember yesterday). Now this makes me doubt that value to be honest. Edited August 11, 2021 by meanderingemu Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted August 11, 2021 Share Posted August 11, 2021 Just now, meanderingemu said: weird coding, that many have flatlined at 0 for 12 month, yet the "Average CTR last month on Alamy", is still 0.62 (same as what i remember yesterday). Now this makes me doubt that value to be honest. AoA is updated and running ... 1 Link to comment Share on other sites More sharing options...
Colblimp Posted August 11, 2021 Share Posted August 11, 2021 Zero for me, but that’s nothing new 😂 Link to comment Share on other sites More sharing options...
meanderingemu Posted August 11, 2021 Share Posted August 11, 2021 one more thing, since everything is zeroed out @Alamycan you please explain how 0 divided by 0 equals 0. This is not mathematically correct, can you please review your calculation engine at the same time. 1 Link to comment Share on other sites More sharing options...
Alamy Posted August 11, 2021 Share Posted August 11, 2021 Hi all, We're aware of the issue and have raised it with our IT team - we hope to have it fixed as soon as possible for you. Kind regards, Alamy 7 Link to comment Share on other sites More sharing options...
sb photos Posted August 11, 2021 Share Posted August 11, 2021 (edited) 6 hours ago, MariaJ said: I just checked my Alamy measures and the graph is completely flat and all my stats are 0. 😬 Anyone else having this issue? I checked measures earlier today and saw a serious problem, but was busy so only just got back to it. I see problems are widespread. The CTR graph is flat, likely as I see my pseudonym doesn’t exist, shows ‘Top performing pseudonym none’. Not minor blips but major. I see Alamy is on to it now. I was talking to a London based photographer with one of the big agencies yesterday who wondered how we put up with Alamy. Edited August 11, 2021 by sb photos 1 Link to comment Share on other sites More sharing options...
Liam Bunce Posted August 11, 2021 Share Posted August 11, 2021 10 hours ago, MariaJ said: I just checked my Alamy measures and the graph is completely flat and all my stats are 0. 😬 Anyone else having this issue? Same here Link to comment Share on other sites More sharing options...
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