Alamy

Hi all, Just to clarify, images taken on National Trust property shouldn't be uploaded to Alamy. Thanks, Alamy

Hi All Just to confirm to those saying they haven't received the email. It only went to people opted into receiving Alamy emails with exclusive images. You can check and amend your email preferences under the 'Account settings' section of your contributor dashboard. If you didn't receive this, you can still use the link from the email which has been posted in this thread to let us know your options. Thanks, Alamy

Hi Chris This is the current thread. Please continue the discussion here: Thanks, Alamy

May well not be wall art but could feasibly be artist reference for example - however if it has been used online and one of our infringement service partners finds it, it will be flagged and checked to have the appropriate licence. If it hasn’t got one, it can be pursued accordingly.

Just send an email to update us.

We’ll always ask the potential infringer if they have a valid licence first and to provide proof if so. According to our current contributor contract, we’ve (you and us) agreed that we’ll inform each other should either of us be chasing an infringement. What we’re asking via this email is essentially can we bypass that bit in order to make the process more efficient. This is all about making sure we’re doing the right thing for all concerned as well as securing payments for both of us if they’re owed. Cheers Alamy

It was only sent in the last hour so may not have got to you yet. Let us know if this hasn’t arrived by tomorrow so we can investigate. Best Alamy

For clarity, this email went to any contributors who had at least one image marked as exclusive with us and who has not unsubscribed from receiving emails from us. Many thanks Alamy

Hi All, We're doing essential website maintenance tomorrow Saturday 24th April, so our website will be temporarily down between 03:30 - 7:00 GMT. It will be back up and running as soon as possible. Thank you for your patience. Alamy

Hopefully you're all regular readers of our Alamy blog, but if not, here’s the link. The blog is updated weekly with exciting new topics, but we’d like your suggestions for future posts. Whether it’s inspirational or educational pieces you’d like us to cover, let us know in this thread. We’ll read all replies and will try to cover as many topics as possible in the near future. We look forward to reading all your suggestions! Thanks, Alamy P.s Here are some of our recent posts in case you fancy a

Hi All Apologies for the inconvenience with the refund of sales that you have already been paid for. This is due to an invoicing error and they will be re-billed at the same price. Thanks, Alamy

Hi, We aren't currently accepting videos and won't be in the near future. However, if this ever changes, we will let you know. Thanks, Alamy

Hi All, We're aware of this and our team are looking into it. We hope to have this fixed as soon as possible. Thanks for your patience, Alamy

Hi, Please direct all Stockimo questions to support@stockimo.com. Thanks, Alamy

Hi All This is a license via our novel use scheme, an optional scheme which falls outside of our normal licensing. The images in the novel use pool give our sales team the freedom to explore different schemes and trials, with a variety of price points and licenses. These include, but are not limited to trials with new customers, prototypes/proof of concept, and high volume low unit price licences. If you decide you don’t want to be part of the Novel Use Scheme anymore you can opt out every April by following the ‘Novel use’ link under Additional Revenue Opti

Hi Miguel Any queries regarding Stockimo should be sent to support@stockimo.com. Thanks, Alamy

Hi All, We appreciate your feedback and we've removed the Tweet in question from our Twitter feed. We just wanted to clarify that we only wanted you to take inspiration from the cinematic style of the image. In no way were we encouraging contributors to trespass on train tracks. Thanks, Alamy

Hi Everyone, We do appreciate how frustrating this is and please be assured that this is a priority for us and has been escalated. It will be resolved as soon as possible. Thanks, Alamy

Hi, We're sorry for the delay - the team are aware and the server will be updated as soon as possible. Thanks, Shannon

Hi Linda - please address all Stockimo questions to support@stockimo.com Many thanks Alamy

For all questions related to Stockimo, please email the team at support@stockimo.com Many thanks Alamy

Thanks - yes typo there now corrected

In case this is not common knowledge, you can always just do http://www.alamy.com/<INSERT IMAGE REF> Best, Alamy

Hi everyone, From December 24th until January 4th, response times from Contributor Relations and QC will be longer than usual. We'll be up and running to normal speed as quick as we can. Merry Christmas and happy New Year from the Alamy Content team!

I've deleted some comments in this thread as they are not following our forum guidelines. Thanks, Elisabeth