sb photos Posted June 23, 2018 Share Posted June 23, 2018 I usually upload live news images via the web interface, and get mixed results. Currently I'm in the Marylebone station bar, have been editing and have 51 images uploading. I get a fast 4G connection here via my USB connected iPhone to MacBook Air. The third image stuck for maybe around 20 minutes, then fast upload, then slow. It's frustrating, all the images are relatively small, none over 19mb. This happens wherever I upload, which is usually weekends. I've previously installed Transmit, an FTP client. Am I likely to get similar problems when using FTP, or is it more reliable? Haven't tried an FTP test yet, waiting for something less important. I've tried reducing image sizes from longest side 6000 pixels to 4000, but still have problems uploading. The only consolation is watching the football and the beer is nice. To compound problems, I earlier aborted a stuck upload earlier, the 4th image stuck. After I ticked remove images, I see 2 for sale, and as I expected them to be removed they are uploading again. Time for more beer. Link to comment Share on other sites More sharing options...
Rick Lewis Posted June 26, 2018 Share Posted June 26, 2018 (edited) I had 5 out of 6 images fail to upload today. I left it to upload for a little over 2 hours with no luck. I'll try again tonight, which is the middle of the night for Alamy. Rick Edited June 26, 2018 by Rick Lewis Link to comment Share on other sites More sharing options...
Betty LaRue Posted June 26, 2018 Share Posted June 26, 2018 Rick, when that happens hit the stop/discontinue button and close out the page. Then go back like it’s the first attempt and start over. Mine zipped through the 2nd time, and our Russian friend said that worked for him, too. Betty Link to comment Share on other sites More sharing options...
Rick Lewis Posted June 29, 2018 Share Posted June 29, 2018 On 6/26/2018 at 15:47, Betty LaRue said: Rick, when that happens hit the stop/discontinue button and close out the page. Then go back like it’s the first attempt and start over. Mine zipped through the 2nd time, and our Russian friend said that worked for him, too. Betty Thanks Betty. If it happens again I'll try it. Things uploaded fast today. :-) Rick Link to comment Share on other sites More sharing options...
NYCat Posted July 2, 2018 Share Posted July 2, 2018 Today I am having the problem. Four of 17 images went through fine but the fifth just barely started and got stuck. I tried Betty's method but it's not working. I checked to see if the first four had gone through and they are in QC so I tried a new upload starting with the one that was stuck and it remains stuck. I guess I'll let it sit there for an hour or so and then remove everything and try this evening. Paulette Link to comment Share on other sites More sharing options...
NYCat Posted July 2, 2018 Share Posted July 2, 2018 I think??? I have been successful. I gave up again but when I hit the x it didn't give me the message asking if I wanted to continue or remove the images. It just went back to the page that asked what I was uploading. I checked Photograph and then proceeded to upload again with success. So now the Image Manager shows those 13 images as processing but no trace of the first 4 that should be in QC. Only one submission showing in the list on the left. I guess I will have them all in QC soon??? Paulette Link to comment Share on other sites More sharing options...
NYCat Posted July 2, 2018 Share Posted July 2, 2018 My first 4 never showed up as uploaded so I uploaded them again. I guess when stopping and doing an upload again you have to redo all the images -- even the ones that seem to have gone through and show as in QC. Paulette Link to comment Share on other sites More sharing options...
Cryptoprocta Posted August 6, 2018 Share Posted August 6, 2018 (edited) I've still got a Live News batch from Friday, uploaded (in fits and starts) via the website, stuck in processing (meaning now they're due to go into the main library, but I can't manage them). Several other batches since then went through fine. I guess I need to contact CR. Added: they have gone on sale as general stock, and are presumably searchable via caption info, but I still can't keyword them. Edited August 6, 2018 by Cryptoprocta Link to comment Share on other sites More sharing options...
Betty LaRue Posted August 6, 2018 Share Posted August 6, 2018 I had lots of trouble uploading today. Shut down the computer twice. Third time was a charm, but I had to start with image 3, then later upload 1 & 2. This is twice I’ve had to do that When image #1 got stuck. Link to comment Share on other sites More sharing options...
Cryptoprocta Posted August 7, 2018 Share Posted August 7, 2018 (edited) Thanks, that stuck batch has now been unstuck and I can 'manage' it. Gone again! Edited August 7, 2018 by Cryptoprocta Link to comment Share on other sites More sharing options...
Ed Rooney Posted August 16, 2018 Share Posted August 16, 2018 On 6/14/2018 at 15:29, Kathy deWitt said: I uploaded 4 images this afternoon. They appeared as rejected (in red) because, I think, of the internet connection being interrupted. So I successfully uploaded them again and they appeared in processing only to disappear when I just checked. Straaange! Haha! So I'm not the only one to have that problem! It's been happening to me for a month now. I can't upload anything. Edo Link to comment Share on other sites More sharing options...
John Mitchell Posted August 16, 2018 Share Posted August 16, 2018 I uploaded a batch of 22 yesterday, and they went through in one go. It was a bit slow and sticky. However, not nearly as bad as a couple of weeks ago. Link to comment Share on other sites More sharing options...
Webby Posted December 15, 2020 Share Posted December 15, 2020 Hi All, One submission upload and keyworded on Sunday. Shows as "on sale" in AIM, but doesn't show in searches yet. 2 FTP submissions last night - not even showing in AIM. Re-submitted one of them this morning--- nothing. Its getting a bit regular now. Is Alamy's system straining? Webby Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted December 15, 2020 Share Posted December 15, 2020 3 minutes ago, Webby said: Hi All, One submission upload and keyworded on Sunday. Shows as "on sale" in AIM, but doesn't show in searches yet. 2 FTP submissions last night - not even showing in AIM. Re-submitted one of them this morning--- nothing. Its getting a bit regular now. Is Alamy's system straining? Webby Same here. Just figured out my submission from yesterday is missing - not even waiting for QC. Besides I wrote twice to the support asking for deleting for me a small batch /uploaded the same day by mistake/ before going for sale. No answer so far... Link to comment Share on other sites More sharing options...
Kat Posted December 15, 2020 Share Posted December 15, 2020 Yup, same here. My submission from last night seems to have disappeared overnight. Link to comment Share on other sites More sharing options...
Stokie Posted December 15, 2020 Share Posted December 15, 2020 (edited) I uploaded a batch yesterday evening via FTP and usually they all arrive within a few minutes, last night nothing. Before, if they've not arrived, i've reuploaded and ended up with a duplicate set of images, so this time I waited until this morning to check and they have all arrived, and as i'm 5 stars, they have all passed QC. I think the system is creaking at the joints (like me!!). John. Edited December 15, 2020 by Stokie Link to comment Share on other sites More sharing options...
VbFolly Posted December 15, 2020 Share Posted December 15, 2020 I submitted 3 images yesterday, and they stayed processing and greyed out for about 4 or 5 hours, then finally passed, and I was able to caption and keyword them. Uploaded a few more in the evening, which were still processing when I went to bed - this morning they had just disappeared. I've uploaded these again, and they are once more stuck processing for over an hour now. The ones I managed to keyword yesterday are not on sale yet - no surprise there! It's all so slow and unreliable nowadays. 1 Link to comment Share on other sites More sharing options...
geogphotos Posted December 15, 2020 Share Posted December 15, 2020 (edited) I sent 10 images by FTP from Photoshelter at around 18.00 last night. My Photoshselter stats show that these have been successfully sent but they have not arrived in AIM. So, not sure if they are in the pipeline or need to be resent. No doubt things will become clear later in the day but there does seem to be some gremlins at play. Edited December 15, 2020 by geogphotos Link to comment Share on other sites More sharing options...
Cal Posted December 15, 2020 Share Posted December 15, 2020 OK here - the submission I made Sunday night and keyworded late yesterday evening is still there and doesn't look like any of the changes have been undone. However as is now normal they haven't hit the search engine so looks likely at least a day lost of the images not being on sale. Link to comment Share on other sites More sharing options...
Mr Standfast Posted December 15, 2020 Share Posted December 15, 2020 Seems ok at the moment. Link to comment Share on other sites More sharing options...
Graham Posted December 15, 2020 Share Posted December 15, 2020 Same here. I have emailed contributor services. Upload from 6pm last night not showing in AIM. Repeat upload this morning also not showing. I used FTP with FileZilla which reported successful transfers. Graham Link to comment Share on other sites More sharing options...
Avpics Posted December 15, 2020 Share Posted December 15, 2020 10 minutes ago, Cal said: ........they haven't hit the search engine so looks likely at least a day lost of the images not being on sale. That's the 'new normal'. I've had the same issue with yesterday's upload vanishing, and trying again this morning looks to be following the same pattern. Link to comment Share on other sites More sharing options...
Martyn Posted December 15, 2020 Share Posted December 15, 2020 Uploaded 3 last night, stayed in processing overnight and now in QC, first time in QC for a fair while now ! Link to comment Share on other sites More sharing options...
spacecadet Posted December 15, 2020 Share Posted December 15, 2020 11 minutes ago, Martyn said: Uploaded 3 last night, stayed in processing overnight and now in QC, first time in QC for a fair while now ! Yes we get tapped on the shoulder occasionally. Link to comment Share on other sites More sharing options...
jackietraveller Posted December 15, 2020 Share Posted December 15, 2020 My 16 images uploaded last night have also disappeared.. Link to comment Share on other sites More sharing options...
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