Avpics Posted December 16, 2020 Share Posted December 16, 2020 Live News worked this morning with no issues - and thus far still extant. 1 1 Link to comment Share on other sites More sharing options...
CAROL SAUNDERS Posted December 16, 2020 Share Posted December 16, 2020 I uploaded a few images yesterday, now I've just gone into image manager and they have completely disappeared ? I will try uploading again I guess..... Carol Link to comment Share on other sites More sharing options...
sb photos Posted December 16, 2020 Share Posted December 16, 2020 5 minutes ago, CAROL SAUNDERS said: I uploaded a few images yesterday, now I've just gone into image manager and they have completely disappeared ? I will try uploading again I guess..... Carol Carol, last time I had just a few of a large upload disappear I re uploaded, then they reappeared the next day and I had duplicates to deal with. 1 Link to comment Share on other sites More sharing options...
imageplotter Posted December 16, 2020 Share Posted December 16, 2020 14 minutes ago, Avpics said: Live News worked this morning with no issues - and thus far still extant. Yes, it also worked fine yesterday. The issue was Dec 14th circa 6pm to 8am or thereabouts. 1 Link to comment Share on other sites More sharing options...
CAROL SAUNDERS Posted December 16, 2020 Share Posted December 16, 2020 6 minutes ago, sb photos said: Carol, last time I had just a few of a large upload disappear I re uploaded, then they reappeared the next day and I had duplicates to deal with. Ok thanks Steve they are just uploading again now fairly quickly so thanks for the heads up, I will look out for a duplicate set ! Carol Link to comment Share on other sites More sharing options...
CAROL SAUNDERS Posted December 16, 2020 Share Posted December 16, 2020 Well it seems like they've progressed to QC which yesterday they didn't so fingers crossed all is fixed again ..... Carol Link to comment Share on other sites More sharing options...
Alan Beastall Posted December 16, 2020 Share Posted December 16, 2020 Uploaded a batch of 15 images late last night but they had all dissappeared this morning. Just uploaded the same 15 images again and to my suprise, being a 3 star general they have all passed Q.C. Checked to see if I had by accident gone done the Live News route, but no. So I'am keywording them now before they change their mind. Very strange world we live in. Alan Link to comment Share on other sites More sharing options...
spacecadet Posted December 16, 2020 Share Posted December 16, 2020 9 minutes ago, Alan Beastall said: Uploaded a batch of 15 images late last night but they had all dissappeared this morning. Just uploaded the same 15 images again and to my suprise, being a 3 star general they have all passed Q.C. Checked to see if I had by accident gone done the Live News route, but no. So I'am keywording them now before they change their mind. Very strange world we live in. Alan My guess is that it's the original batch that has cleared overnight (not unusual for 3 stars) and that the dupes will turn up later. Link to comment Share on other sites More sharing options...
meanderingemu Posted December 16, 2020 Share Posted December 16, 2020 (edited) 2 hours ago, Alamy said: Hi everyone, We've identified the problem within the upload queues and are working as quickly as possible to resolve it. We understand technical issues are frustrating, especially the longer they persist, but we have to investigate the issue fully before fixing to help ensure the same error doesn't occur again. Alamy process hundreds of thousands of images a day so occasional issues will be inevitable, but we are working hard to make sure future disruption is minimal. Thanks, Elisabeth Thanks Elisabeth, @Alamy Most of us understand that problems happen, and i think we have shown support while you work through it and want actually to work with Alamy to make this a better place. My issue is more a communication one, it now appears there was problems with the News feed for over 14 hours, yet there was no communication whatsoever. I never got even a reply to message on social media, my AIM acknowledges there was an upload, but it sits with zero image, so system knows I tried. There has been no message to contributor affected of what happen to these images, potential solutions like, "upload again (sic!) or we will open the reportage option so at least you can have them available for the future". The issue on the stock side over 24 hours , should we stop let system catch up? Do we upload again? ....Do i go today in -20C try and capture impact again? and this doesn't address the issue that the last set of "occasional issues" prior was labelled to be a "scheduled update" where at least a heads up communication would have been easy. Regards Jean-François added: one more thing to address, is for those where images magically reappear, and we end up with duplication what will be the best way to handle this issue Edited December 16, 2020 by meanderingemu 1 Link to comment Share on other sites More sharing options...
CAROL SAUNDERS Posted December 16, 2020 Share Posted December 16, 2020 2 hours ago, Alan Beastall said: Uploaded a batch of 15 images late last night but they had all dissappeared this morning. Just uploaded the same 15 images again and to my suprise, being a 3 star general they have all passed Q.C. Checked to see if I had by accident gone done the Live News route, but no. So I'am keywording them now before they change their mind. Very strange world we live in. Alan QC envy now - am 3 stars also still waiting for mine uploaded again this morning but thank you Alamy for fixing... Carol Link to comment Share on other sites More sharing options...
MilesbeforeIsleep Posted December 16, 2020 Share Posted December 16, 2020 As I posted on another thread, my upload of 59 images two days ago, via Filezilla ftp, had not shown up on Alamy as of last night--~24 hours after posting. The download has shown up this morning, about 40 hours later. This is just as I was 'about to' reload them. Whew! Link to comment Share on other sites More sharing options...
Webby Posted December 16, 2020 Share Posted December 16, 2020 I re-uploaded my images today via Filezilla. No sign of them on AIM, I cleared my browser history and went back into AIM and they were there. Now keyworded and ready to go. Still no sign of the previously uploaded batch though. Link to comment Share on other sites More sharing options...
meanderingemu Posted December 16, 2020 Share Posted December 16, 2020 New Development, ONE (of 4) of my image from News Upload on Monday is now showing in AIM. It was never actually offered through the News Feed (even of actually less than 48 hours it's not there), but maybe it will at least do the move to stock at some point, Link to comment Share on other sites More sharing options...
Chuck Nacke Posted December 16, 2020 Share Posted December 16, 2020 Uploaded a single image yesterday, 12/16 01:00 EST, via archival on the web uploader and it went through quickly and was ready for captioning and keywording quickly in AIM. Chuck Link to comment Share on other sites More sharing options...
spacecadet Posted December 16, 2020 Share Posted December 16, 2020 4 minutes ago, Chuck Nacke said: Uploaded a single image yesterday, 12/16 01:00 EST, via archival on the web uploader and it went through quickly and was ready for captioning and keywording quickly in AIM. Chuck That kinda confirms that it's a QC queue problem. We 5-star generals and archival uploaders bypass the queue, so, no problems for us. Link to comment Share on other sites More sharing options...
Webby Posted December 16, 2020 Share Posted December 16, 2020 18 minutes ago, spacecadet said: That kinda confirms that it's a QC queue problem. We 5-star generals and archival uploaders bypass the queue, so, no problems for us. I'm a 5 star general and its been a problem for my uploads 1 Link to comment Share on other sites More sharing options...
shearwater Posted December 16, 2020 Share Posted December 16, 2020 Uploaded 4 images last night...still waiting for them to appear in AIM. Link to comment Share on other sites More sharing options...
sb photos Posted December 16, 2020 Share Posted December 16, 2020 (edited) 3 hours ago, spacecadet said: That kinda confirms that it's a QC queue problem. We 5-star generals and archival uploaders bypass the queue, so, no problems for us. Not necessarily just a QC queue problem, unless there are multiple problems coming and going. Yesterday evening I uploaded a single reportage image, which the same as archival bypasses QC, and it disappeared into the ether. Normally it would be visible in AIM within minutes. Checked just now and it still hasn't appeared in AIM. Edited December 16, 2020 by sb photos 1 Link to comment Share on other sites More sharing options...
Avpics Posted December 16, 2020 Share Posted December 16, 2020 (edited) My stock image uploads today have sadly gone into QC, but all looks fine, and are still there! Edit: Five stars on my shoulders Edited December 16, 2020 by Avpics Link to comment Share on other sites More sharing options...
meanderingemu Posted December 16, 2020 Share Posted December 16, 2020 3 hours ago, meanderingemu said: New Development, ONE (of 4) of my image from News Upload on Monday is now showing in AIM. It was never actually offered through the News Feed (even of actually less than 48 hours it's not there), but maybe it will at least do the move to stock at some point, now the other 3 images have shown up in my AIM. and are now in the Live News feed, 3 page in- so proper chronology, but at least means they likely will one day make the stock move. Link to comment Share on other sites More sharing options...
meanderingemu Posted December 16, 2020 Share Posted December 16, 2020 3 hours ago, Chuck Nacke said: Uploaded a single image yesterday, 12/16 01:00 EST, via archival on the web uploader and it went through quickly and was ready for captioning and keywording quickly in AIM. Chuck thanks. a bit confused though as today is the 16th still in North America, which i thought is where you lived. Link to comment Share on other sites More sharing options...
Tony ALS Posted December 16, 2020 Share Posted December 16, 2020 (edited) Images passed QC and I have put some on sale. 10 more images to upload so hoping all works ok now but confirmation from Alamy that all has been fixed now would be helpful with those on this forum (and no doubt those who are not) still uncertain if normal has returned looking at recent messages 🤨 Fingers crossed! Images uploaded instantly and straight into QC (3 stars so normal for me). Looks as if it worked as it should this time. Edited December 16, 2020 by Tony ALS Added content Link to comment Share on other sites More sharing options...
Chuck Nacke Posted December 16, 2020 Share Posted December 16, 2020 4 hours ago, meanderingemu said: thanks. a bit confused though as today is the 16th still in North America, which i thought is where you lived. Yes, my mistake it was early AM EST, technically it was TODAY. Chuck Link to comment Share on other sites More sharing options...
Betty LaRue Posted December 16, 2020 Share Posted December 16, 2020 8 hours ago, Webby said: I'm a 5 star general and its been a problem for my uploads Periodically QC seems to check an upload of even the ⭐️⭐️⭐️⭐️⭐️ people. How else can they keep some of us from becoming complacent about our own QC? 1 Link to comment Share on other sites More sharing options...
The Blinking Eye Posted December 17, 2020 Share Posted December 17, 2020 Ah, I could have sworn I uploaded a couple and poof! Uploaded some more and...poof! No evidence. I guess I'll just wait to see if they reappear. Link to comment Share on other sites More sharing options...
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