meanderingemu Posted July 21, 2021 Share Posted July 21, 2021 I have 2 licences that had cleared in last month, including one that was paid, go UNcleared today from different UK news organisation. No negative adjustments except in my cleared balance, any one else have this happen? Link to comment Share on other sites More sharing options...
Phil Crean Posted July 21, 2021 Share Posted July 21, 2021 Yes, Haven't identified which images exactly, but it amounted to over 200$...Bit worrying 😬 Have sent a mail to Contributor help so will post answer here. Might be a while as I'm travelling from mid afternoon without tinternet access... Phil 1 Link to comment Share on other sites More sharing options...
Craig Yates Posted July 21, 2021 Share Posted July 21, 2021 Well I am glad it's not just me then. I thought the heat had affected my memory this morning. I had about $136 in cleared balance which overnight has dropped to $67. How can this happen? Link to comment Share on other sites More sharing options...
Colblimp Posted July 21, 2021 Share Posted July 21, 2021 (edited) Same here - $95 was cleared, which has now dropped down to $2 cleared. No doubt A***y will lock this topic very soon... Edited July 21, 2021 by Colblimp Link to comment Share on other sites More sharing options...
Steve F Posted July 21, 2021 Share Posted July 21, 2021 Yeah me too, but luckily only a massive $7 for me. Link to comment Share on other sites More sharing options...
Joseph Clemson Posted July 21, 2021 Share Posted July 21, 2021 Same here, a modest $$ sale which cleared two weeks ago is suddenly owing again. Has a large cheque bounced? Has someone gone bust? Link to comment Share on other sites More sharing options...
Phil Crean Posted July 21, 2021 Share Posted July 21, 2021 1 minute ago, Joseph Clemson said: Has a large cheque bounced? Has someone gone bust? Hope not... 🤨 Link to comment Share on other sites More sharing options...
BobD Posted July 21, 2021 Share Posted July 21, 2021 Me Too. I thought I must have looked at something else. Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted July 21, 2021 Share Posted July 21, 2021 $1 cleared balance for the last 10 days or so... It's still $1 this morning... Phew 😏 Link to comment Share on other sites More sharing options...
NYCat Posted July 21, 2021 Share Posted July 21, 2021 Mine went from $31 to $17. Very mysterious. I looked at my Account Balance to see if there was something that could account for that amount. No dice. Paulette Link to comment Share on other sites More sharing options...
Kat Posted July 21, 2021 Share Posted July 21, 2021 (edited) Happened to me too. Two $$ licenses suddenly appear to be 'uncleared', one from March and one from May. Have sent an email to Alamy about this. Edited July 21, 2021 by Kat silly typo 1 Link to comment Share on other sites More sharing options...
Avpics Posted July 21, 2021 Share Posted July 21, 2021 I thought I'd imagined it, that my cleared had gone down around $60, but now it looks like I'm in this club too. Odd. Link to comment Share on other sites More sharing options...
Michael Ventura Posted July 21, 2021 Share Posted July 21, 2021 Me too. Went from $108 now down to $80. Link to comment Share on other sites More sharing options...
VbFolly Posted July 21, 2021 Share Posted July 21, 2021 The same thing happened to me - my cleared balance went down about $40 to below the payout threshold. I haven't figured out which sales were affected. Link to comment Share on other sites More sharing options...
Avpics Posted July 21, 2021 Share Posted July 21, 2021 @Alamy comment please? 1 1 Link to comment Share on other sites More sharing options...
Keith Douglas Posted July 21, 2021 Share Posted July 21, 2021 (edited) Same has happened to me. Went from $50 cleared - payment due - to $18, no payment due. Mine was a sale on 30 April 2021 that went to uncleared. It was originally cleared on 8 July. Country: United Kingdom ; Usage: Editorial ; Media: Magazine - print, digital and electronic ; Print run: up to 25,000 ; Placement: Inside ; Start: 30-April-2021 ; End: 30-April-2026 Edited July 21, 2021 by Keith Douglas Link to comment Share on other sites More sharing options...
Sally Posted July 21, 2021 Share Posted July 21, 2021 Me too. Mine has dropped by $80. I would like to know what is going on. Link to comment Share on other sites More sharing options...
Cal Posted July 21, 2021 Share Posted July 21, 2021 Same here. No refunds that I can see or anything that would indicate this in the sales report. Mind you, last time I had enough for a payout, Alamy decided they weren't going to pay me that month and moved the payout date to the next month instead. System seems to have a mind of its own nowadays. Link to comment Share on other sites More sharing options...
DJ Myford Posted July 21, 2021 Share Posted July 21, 2021 I haven't been affected (yet), but would still like to hear the explanation. I see from the Online Users list that Alamy have viewed this thread and moved on. Hopefully a response will be forthcoming at some point. Link to comment Share on other sites More sharing options...
Dave Richards Posted July 21, 2021 Share Posted July 21, 2021 Could swear I had $47 cleared balance yesterday but today it's $44. Guess I should count myself lucky that it's nowhere near as bad a drop that many of you have seen. Link to comment Share on other sites More sharing options...
meanderingemu Posted July 21, 2021 Author Share Posted July 21, 2021 8 minutes ago, DJ Myford said: I haven't been affected (yet), but would still like to hear the explanation. I see from the Online Users list that Alamy have viewed this thread and moved on. Hopefully a response will be forthcoming at some point. note only viewed Link to comment Share on other sites More sharing options...
Sultanpepa Posted July 21, 2021 Share Posted July 21, 2021 They're probably dealing with the backlog of e-mails now. The poor computer will no doubt get blamed again. It's not doing too well in all this heat. 😉 Link to comment Share on other sites More sharing options...
meanderingemu Posted July 21, 2021 Author Share Posted July 21, 2021 23 minutes ago, Sultanpepa said: They're probably dealing with the backlog of e-mails now. The poor computer will no doubt get blamed again. It's not doing too well in all this heat. 😉 it will be interesting to see how this goes, people leaving are getting actual replies in under 24 hours, let's see how quick they are for those who are actually sticking around with Alamy, but i am not kidding myself I've have plenty of experience with big business where the best service I got was when i was leaving. Link to comment Share on other sites More sharing options...
wilkopix Posted July 21, 2021 Share Posted July 21, 2021 Yep, me too! Suddenly my cleared amount has dropped ... anyone contacted Alamy yet to find out what has happened? Link to comment Share on other sites More sharing options...
meanderingemu Posted July 21, 2021 Author Share Posted July 21, 2021 3 minutes ago, wilkopix said: Yep, me too! Suddenly my cleared amount has dropped ... anyone contacted Alamy yet to find out what has happened? some have above, plus Alamy representatives have been in this thread 🙄 so they should be aware 1 Link to comment Share on other sites More sharing options...
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