Russell 1,922 Posted February 11, 2019 Share Posted February 11, 2019 Measures has not been updated for me since 7th Feb. Anyone else in the same boat? Link to post Share on other sites
MariaJ 430 Posted February 11, 2019 Share Posted February 11, 2019 Seehttps://discussion.alamy.com/topic/11101-odd-alamy-measures/ Link to post Share on other sites
gardenbush 16 Posted February 11, 2019 Share Posted February 11, 2019 Alamy appears to be very quiet on the subject.... Link to post Share on other sites
Ognyan Yosifov 102 Posted February 11, 2019 Share Posted February 11, 2019 2 minutes ago, gardenbush said: Alamy appears to be very quiet on the subject.... That's what answer I've got from Alamy: "You might want to try deleting temporary files and clearing your cache and cookies. Thanks, Ellie" Didn't work though.... Link to post Share on other sites
Starsphinx 437 Posted February 11, 2019 Share Posted February 11, 2019 2 hours ago, Ognyan Yosifov said: That's what answer I've got from Alamy: "You might want to try deleting temporary files and clearing your cache and cookies. Thanks, Ellie" Didn't work though.... Well it won't - it's their database not updated not your cookies 1 Link to post Share on other sites
James Hodgson 31 Posted February 11, 2019 Share Posted February 11, 2019 Response from Alamy: We’re having a few technical issues with updating measures at the moment but our IT team are working on this. JH 1 1 Link to post Share on other sites
Rico 332 Posted February 11, 2019 Share Posted February 11, 2019 25 minutes ago, James Hodgson said: Response from Alamy: We’re having a few technical issues with updating measures at the moment but our IT team are working on this. JH Are these the same guys working on the forum issues? Link to post Share on other sites
Matt Ashmore 1,169 Posted February 11, 2019 Share Posted February 11, 2019 3 hours ago, Rico said: Are these the same guys working on the forum issues? I seem to recall someone from Alamy saying that forums are run by a third party for Alamy. I remember at one stage the third party upgraded the forum without first informing Alamy and introduced new functionality that Alamy didn't want (like the ability to post pictures directly (which would have been really good to have kept) Link to post Share on other sites
Southmind 40 Posted February 18, 2019 Share Posted February 18, 2019 Any news about Alamy measures issues ? And about our portfolio name ? Mine is Serge\\u0026#43;VILLA and may be is it the problem : the link between measures and names. Link to post Share on other sites
Rick Lewis 158 Posted February 18, 2019 Share Posted February 18, 2019 7 hours ago, Southmind said: Any news about Alamy measures issues ? And about our portfolio name ? Mine is Serge\\u0026#43;VILLA and may be is it the problem : the link between measures and names. Appears to still be broken. 1 Link to post Share on other sites
Joseph Clemson 1,062 Posted February 19, 2019 Share Posted February 19, 2019 Alamy are well aware of the problem with Measures, but said late last week that they are unable to put a time frame on setting it to rights. The suspicion is they are too busy implementing changes related to the new contract and the 50%/40% split. The Forum is indeed operated by a third-party and the continuing problems remaining unfixed is more of a mystery. Link to post Share on other sites
John Gaffen 113 Posted February 19, 2019 Share Posted February 19, 2019 No sales reported (I'd made at least 8, this time last month), no statistics no measures. No reply from Alamy either to my query, not happy! Link to post Share on other sites
Bryan 15,405 Posted February 19, 2019 Share Posted February 19, 2019 15 minutes ago, John Gaffen said: No sales reported (I'd made at least 8, this time last month), no statistics no measures. No reply from Alamy either to my query, not happy! Sales still coming in John, although measures still not fixed, maybe just be one of those months for you? Better luck in the second half! Link to post Share on other sites
John Mitchell 5,049 Posted February 19, 2019 Share Posted February 19, 2019 Measures still on the fritz but sales have been showing up in sales history. Link to post Share on other sites
Southmind 40 Posted February 19, 2019 Share Posted February 19, 2019 18 minutes ago, John Mitchell said: Measures still on the fritz but sales have been showing up in sales history. Yes, my last sale was from 14 Feb. Link to post Share on other sites
Betty LaRue 3,398 Posted February 19, 2019 Share Posted February 19, 2019 I just got one today. Pretty slow month so far, though. Link to post Share on other sites
Duncan_Andison 546 Posted February 19, 2019 Share Posted February 19, 2019 13 hours ago, John Gaffen said: No sales reported (I'd made at least 8, this time last month), no statistics no measures. No reply from Alamy either to my query, not happy! Same here... normally 12-15 a month but as yet, nothing. Link to post Share on other sites
dlmphotog 87 Posted February 20, 2019 Share Posted February 20, 2019 I am getting very concerned that measures not functioning is a sign of some greater problem with the Alamy database. Not hearing an explanation from Alamy only feeds my worry... I have had 8 sales reported this month, this seems "normal" for me. Link to post Share on other sites
M.Chapman 1,552 Posted February 21, 2019 Share Posted February 21, 2019 15 hours ago, dlmphotog said: I am getting very concerned that measures not functioning is a sign of some greater problem with the Alamy database. Not hearing an explanation from Alamy only feeds my worry... I have had 8 sales reported this month, this seems "normal" for me. It's probably just that all resource has been focusing on making the changes required for the new 60/40 commission rate change which comes into force today. Mark Link to post Share on other sites
Duncan_Andison 546 Posted February 21, 2019 Share Posted February 21, 2019 I've contacted support as I've had no refresh in measures, cleared balance or (it would appear) sales since the 7th Feb. The last time I had a month with no sales would have been somewhere between 2010-13 so something doesn't seem quite right. Link to post Share on other sites
DDoug 2,939 Posted February 21, 2019 Share Posted February 21, 2019 Apparently reporting of sales is inconsistent. I wouldn't have been surprised to see no sales during this period, given the small size of my collection and typical results, but there have been two since the seventh. Link to post Share on other sites
Betty LaRue 3,398 Posted February 22, 2019 Share Posted February 22, 2019 My measures have been updated, and I have a boatload of zooms. Yay! But no new sales. I did get one during the down time. Link to post Share on other sites
Sharon 74 Posted February 22, 2019 Share Posted February 22, 2019 Measures in updating... now I feel relevant... with such a small portfolio .. and growing... I now have affirmation that someone is actually looking at my stuff!.. no sales to report, though!! .. yet!! Link to post Share on other sites
Brizbee 46 Posted February 23, 2019 Share Posted February 23, 2019 Yes! Measures has updated. Just been on to upload my latest submission and checked in on measures to see if there had been any change - and there had! 250 extra views, a couple more zooms, but still no sign of that first elusive sale. GRRR! Link to post Share on other sites
Bill Kuta 180 Posted March 5, 2019 Share Posted March 5, 2019 (edited) So, are they still updating Measures? My zooms graph is still at zero for this month--but I have a number of zooms that continued (& dwindled) from last month. Edited March 6, 2019 by Bill Kuta Link to post Share on other sites
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