John Mitchell Posted September 26, 2014 Share Posted September 26, 2014 Not sure whether to laugh or cry over this one. Today I had an $885 textbook sale refunded and then resold for $45. The first amount was laughably high, and the second one ridiculously low (full page, up to one million print run, 10 years). Ha ha. Boo hoo. Oh boy. Link to comment Share on other sites More sharing options...
Ed Endicott Posted September 26, 2014 Share Posted September 26, 2014 My condolences John....I would be upset. Link to comment Share on other sites More sharing options...
Michael Ventura Posted September 26, 2014 Share Posted September 26, 2014 Ouch John, that is tough! Sorry buddy! Link to comment Share on other sites More sharing options...
Ed Rooney Posted September 26, 2014 Share Posted September 26, 2014 John . . . I feel your pain. Link to comment Share on other sites More sharing options...
Linda Posted September 26, 2014 Share Posted September 26, 2014 My condolences John. What new toy were you considering buying when you saw the big sale pop up?L Link to comment Share on other sites More sharing options...
John Mitchell Posted September 26, 2014 Author Share Posted September 26, 2014 No new toys for Johnny, I'm afraid. My guess is that the first (high) price was the calculator price. At least the client leased a second image (at the lower price, of course), and they weren't distributor sales. Still, it's worrying to see textbook sales going under the limbo stick. I should really learn how to spell, though. Wish there was a way to edit post titles. Link to comment Share on other sites More sharing options...
Lynn Palmer Posted September 26, 2014 Share Posted September 26, 2014 So sorry, not only is the fee greatly reduce but it probably will take forever to be collected too. ;( Link to comment Share on other sites More sharing options...
Paul Mayall Posted September 26, 2014 Share Posted September 26, 2014 John, you must be feeling very annoyed with such a high then such a drop, i am feeling sorry for you, unfortunately we see this every now and then, i believe in a sale when it is in the bank. In compensation, Alamy should offer you a get out of jail free card for your next QC failure. Hoping you have another good sale figure in the near future that stays. Paul. Link to comment Share on other sites More sharing options...
Doc Posted September 26, 2014 Share Posted September 26, 2014 Ouch! Kumar Link to comment Share on other sites More sharing options...
Martin P Wilson Posted September 26, 2014 Share Posted September 26, 2014 No new toys for Johnny, I'm afraid. My guess is that the first (high) price was the calculator price. At least the client leased a second image (at the lower price, of course), and they weren't distributor sales. Still, it's worrying to see textbook sales going under the limbo stick. I should really learn how to spell, though. Wish there was a way to edit post titles. My sympathy but I guess you half-expected it to be refunded as it was so over the top. BTW, you can edit thread titles - go to one of your (original?) post, selext Use Full Editor and then you will be able to edit the title. Link to comment Share on other sites More sharing options...
Craig Yates Posted September 26, 2014 Share Posted September 26, 2014 I would cry for sure. Such a massive difference,wish the calculator prices was the only option for the buyers. Regards Craig Link to comment Share on other sites More sharing options...
Arletta Posted September 26, 2014 Share Posted September 26, 2014 Ouch! Maybe that $45 (full page, up to one million print run, 10 years) was some mistake? This is just awful Link to comment Share on other sites More sharing options...
vpics Posted September 26, 2014 Share Posted September 26, 2014 That's not a great start to the day. I just hope that $45 is a mistake. :-( Link to comment Share on other sites More sharing options...
AndyMelbourne Posted September 26, 2014 Share Posted September 26, 2014 John, you must be feeling very annoyed with such a high then such a drop, i am feeling sorry for you, unfortunately we see this every now and then, i believe in a sale when it is in the bank. In compensation, Alamy should offer you a get out of jail free card for your next QC failure. Hoping you have another good sale figure in the near future that stays. Paul. It's not even safe when it's in the bank. I have had cleared and paid out sales refunded before now. Andy Link to comment Share on other sites More sharing options...
Julie Edwards Posted September 26, 2014 Share Posted September 26, 2014 Just laugh...... seriously... just laugh.... it won't help the bank balance but you will feel better: Laughter Yoga... Link to comment Share on other sites More sharing options...
David Davies Posted September 26, 2014 Share Posted September 26, 2014 I think I would cry, but the first amount was way over the top! Link to comment Share on other sites More sharing options...
Niels Quist Posted September 26, 2014 Share Posted September 26, 2014 I should really learn how to spell, though. Wish there was a way to edit post titles. Bad spelling comes with frustration. I'd've been depressed. What looks too good to be true most likely is not true. But sales at these prices are seen, so, of course, we believe they are trustworthy. Link to comment Share on other sites More sharing options...
Sultanpepa Posted September 26, 2014 Share Posted September 26, 2014 Geez, bummer John! Link to comment Share on other sites More sharing options...
Carole Lloyd Posted September 26, 2014 Share Posted September 26, 2014 I'd be devastated - you deserve an explanation and apology at the very least! Carole Link to comment Share on other sites More sharing options...
John Gaffen Posted September 26, 2014 Share Posted September 26, 2014 Same thing happened to me recently John, I had a sale for $246.00 in August, it was refunded and then sold again for $82.70. I was not best pleased! Link to comment Share on other sites More sharing options...
Pearl Posted September 26, 2014 Share Posted September 26, 2014 I had a big sale some years ago (can't remember the amount) which was cleared and paid into my account about 6 months before it was fully refunded. I was very annoyed and got onto MS about it but the refund still held. What was worse, it actually cost me £12 more than I had been paid because the exchange rate had changed. I think that if Alamy wants to go against its own policy on refunds then they should take the hit, not the photographer. Pearl Link to comment Share on other sites More sharing options...
Betty LaRue Posted September 26, 2014 Share Posted September 26, 2014 Yikes! 'Nuf said. Link to comment Share on other sites More sharing options...
John Mitchell Posted September 26, 2014 Author Share Posted September 26, 2014 The sale and refund were both processed on the same day, so who knows what happened. I'm actually more concerned about the low price for the second sale than I am about the big refund. Textbook leases are -- or at least were -- one of the few decent sources of income left. Link to comment Share on other sites More sharing options...
Broken Pixel Posted September 26, 2014 Share Posted September 26, 2014 Is it normal to return money 6 months after fully cleared and fulfillled payment? Why not in 12 or 24 months? Link to comment Share on other sites More sharing options...
AlbertSnapper Posted September 26, 2014 Share Posted September 26, 2014 I had a big sale some years ago (can't remember the amount) which was cleared and paid into my account about 6 months before it was fully refunded. I was very annoyed and got onto MS about it but the refund still held. What was worse, it actually cost me £12 more than I had been paid because the exchange rate had changed. I think that if Alamy wants to go against its own policy on refunds then they should take the hit, not the photographer. Pearl What if you had closed your account with Alamy after the big payment had cleared and you weren't a contributor anymore ? would they chase you to get the payment back ? That must have been so annoying. I was annoyed when I had a UK newspaper refund half the original licence fee ! I think in John's case I'd rather the licence/sale didn't appear at all ! Link to comment Share on other sites More sharing options...
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