formerly snappyoncalifornia Posted August 19, 2020 Share Posted August 19, 2020 The site has been down for me most of the day and some pages still not loading or are slow. Was this a planned outage, or worse. Please let us know what is going on. 1 Link to comment Share on other sites More sharing options...
Anton Posted August 19, 2020 Share Posted August 19, 2020 “Silence was pleased.”😶 Link to comment Share on other sites More sharing options...
TABan Posted August 19, 2020 Share Posted August 19, 2020 I can login but can't access the dashboard or image manager. I can get to my account balance. Something's messed up. Link to comment Share on other sites More sharing options...
John Mitchell Posted August 19, 2020 Share Posted August 19, 2020 I'm sure that we'll here all about it tomorrow. I hope all the photo buyers didn't go you-know-where. Link to comment Share on other sites More sharing options...
Sharon Posted August 19, 2020 Share Posted August 19, 2020 I couldn`t access dashboard or anything else all day today.. but, I`m now able to sign in to the forum... very frustrating... hopefully by tomorrow the site will be up and running as it should. Link to comment Share on other sites More sharing options...
Pete Snelling Posted August 19, 2020 Share Posted August 19, 2020 Still cant access Dashboad, but i presume this might related to the data server power outage in London today https://www.datacenterdynamics.com/en/news/equinix-ld8-data-center-experiences-major-outage/ Link to comment Share on other sites More sharing options...
Thyrsis Posted August 19, 2020 Share Posted August 19, 2020 (edited) 4 hours ago, Pete Snelling said: Still cant access Dashboad, but i presume this might related to the data server power outage in London today https://www.datacenterdynamics.com/en/news/equinix-ld8-data-center-experiences-major-outage/ Apparently not. On Facebook Alamy said ‘as far as we know, this isn’t related. We can assure you that our team is working on this continuously to resolve the issues we have faced today and the site should be back up soon’ Edit: Oh yes it was! Edited August 19, 2020 by Thyrsis 1 Link to comment Share on other sites More sharing options...
Chuck Nacke Posted August 19, 2020 Share Posted August 19, 2020 Well at least we have the Forum........ (Just to be sure, I am joking) The Alamy site was completely out for about 24 hours and I still can not access my dashboard? Not the end of the world, but a bit frustrating, Hope things are OK in London and Alamy is fully up and running as soon as possible. Chuck Link to comment Share on other sites More sharing options...
sb photos Posted August 19, 2020 Share Posted August 19, 2020 (edited) Early yesterday morning was getting server not found errors. Must be a major problem. At least the forum is back. Yesterday I could access the forum by following direct links to parts of it, but could not login. Plus all posts were obviously old. I was also able to check the images in my port were still there. Edited August 19, 2020 by sb photos Link to comment Share on other sites More sharing options...
Colblimp Posted August 19, 2020 Share Posted August 19, 2020 I shot 2 news stories yesterday which are now, essentially, old news and therefore consigned to the bin. A storm is expected to appear in Ireland today so if the site still isn’t fully functional that’s a huge story gone. This is not acceptable! Come on Alamy, sort it out - quickly! Link to comment Share on other sites More sharing options...
Suzzz Posted August 19, 2020 Share Posted August 19, 2020 I still can not access my dashboard, hope its fixed soon Link to comment Share on other sites More sharing options...
Dave Richards Posted August 19, 2020 Share Posted August 19, 2020 Still can’t access dashboard this morning. Link to comment Share on other sites More sharing options...
ChrisC Posted August 19, 2020 Share Posted August 19, 2020 Everything is now back for me, couldn't get onto anything yesterday. I tried in the morning and until I went to bed, just the "try again in a few minutes" message, couldn't get on the Forum either, same issue, same period All good now CC Link to comment Share on other sites More sharing options...
JaniMarkus Hasa Posted August 19, 2020 Share Posted August 19, 2020 I tried to upload a batch of images. It seemed to go through, I even got to name the batch, but the images are not shown in AIM. So not all good yet. Link to comment Share on other sites More sharing options...
Popular Post Alamy Posted August 19, 2020 Popular Post Share Posted August 19, 2020 Hi everyone, We’ve been working around the clock to restore our site and resume usual service for you. We now have confirmation that we were affected by the major data centre outage in London, which caused our site to crash. Whilst the website is now back up and running, there are still some areas of the site that are not back to full recovery just yet. We can assure you that we are still working tirelessly to resolve this and will keep you updated on our progress. Thanks for your patience and understanding, Alamy 2 8 5 Link to comment Share on other sites More sharing options...
Robert M Estall Posted August 19, 2020 Share Posted August 19, 2020 I reminded of the importance of having a UPS as part of our home office (Uninterruptible Power Supply) These are now pretty cheap (£75 or so) and should save your bacon in a case of Power Outrage or Power Cut or thunderstorms.Those little surge protectors are very limited in protection and many many have had their little surge and are sitting there useless. Would not have saved Alamy from yesterday's problems but probably would have been effective for our little home set-ups A whole day down may have cost Alamy quite a bit in lost business. Link to comment Share on other sites More sharing options...
MB Photography Posted August 19, 2020 Share Posted August 19, 2020 I will wait for the Alamy servers to sync and stabilise before submitting any new images or key wording 🤔 1 Link to comment Share on other sites More sharing options...
vpics Posted August 19, 2020 Share Posted August 19, 2020 Dashboard is back online now. Link to comment Share on other sites More sharing options...
ReeRay Posted August 19, 2020 Share Posted August 19, 2020 Not working here. Can't access dashboard from Alamy opening page. Just keeps rolling back. Safari and Firefox Link to comment Share on other sites More sharing options...
Ed Rooney Posted August 19, 2020 Share Posted August 19, 2020 My Dashboard is not back and I'm in the UK. This is distressing, of course, but I'm "pleased" that I'm not the only lonely human who has trouble with this brave new world. Edo Link to comment Share on other sites More sharing options...
Vincent Lowe Posted August 19, 2020 Share Posted August 19, 2020 Try clearing your browser cache / history. I could get to my dashboard with Chrome just now but not with Firefox, but I could once I cleared the browser history.. 2 Link to comment Share on other sites More sharing options...
Alamy Posted August 19, 2020 Share Posted August 19, 2020 8 minutes ago, ReeRay said: Not working here. Can't access dashboard from Alamy opening page. Just keeps rolling back. Safari and Firefox 8 minutes ago, Ed Rooney said: My Dashboard is not back and I'm in the UK. This is distressing, of course, but I'm "pleased" that I'm not the only lonely human who has trouble with this brave new world. Edo We recommend using Chrome for the Alamy dashboard. It might also be worth clearing your cache and cookies before trying again. Link to comment Share on other sites More sharing options...
losdemas Posted August 19, 2020 Share Posted August 19, 2020 2 minutes ago, Vincent Lowe said: Try clearing your browser cache / history. I could get to my dashboard with Chrome just now but not with Firefox, but I could once I cleared the browser history.. Thanks for the suggestion: just worked for me (Win 10/FF) Link to comment Share on other sites More sharing options...
Alan Beastall Posted August 19, 2020 Share Posted August 19, 2020 Great news, my dashboard has just fired up and is running fine. Just waiting for measures to up-date. Alan 1 Link to comment Share on other sites More sharing options...
vpics Posted August 19, 2020 Share Posted August 19, 2020 Just now, Alan Beastall said: Great news, my dashboard has just fired up and is running fine. Just waiting for measures to up-date. Alan I doubt there will be many views from yesterday though. Link to comment Share on other sites More sharing options...
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