Alex Ramsay Posted May 30 Share Posted May 30 Sales history, account balance etc not working (for me, at least) this morning Alex 2 Link to comment Share on other sites More sharing options...
0 gvallee Posted June 17 Share Posted June 17 7 hours ago, Steve F said: can you be more specific? In AoA, in 50% of cases, if I click on the search terms used by the client, I get "we can't find what you're looking for". Link to comment Share on other sites More sharing options...
0 wiskerke Posted June 17 Share Posted June 17 Just now, gvallee said: In AoA, in 50% of cases, if I click on the search terms used by the client, I get "we can't find what you're looking for". Delete the +++ first. The site refuses to do it for you. wim 1 Link to comment Share on other sites More sharing options...
0 gvallee Posted June 17 Share Posted June 17 1 minute ago, wiskerke said: Delete the +++ first. The site refuses to do it for you. wim Will try that. Thank you Wim. Link to comment Share on other sites More sharing options...
0 Avpics Posted June 18 Share Posted June 18 This morning the speed of the site has greatly improved. If that was the purpose of the site maintenance then at least that has been achieved Link to comment Share on other sites More sharing options...
0 Mauro Toccaceli Posted June 18 Share Posted June 18 My date of last update is still 29 May 2024 Mauro Link to comment Share on other sites More sharing options...
0 Steve F Posted June 18 Share Posted June 18 (edited) Everything seems to be updated now, just it says last updated 29th May. Can live with that if everything else works! p.s. number of images under each contributor on the Forum is not updating.... Edited June 18 by Steve F Link to comment Share on other sites More sharing options...
0 Tony ALS Posted June 18 Share Posted June 18 Just looked and CTR chart shows nothing. Clicking through to "Your images" is also a blank. Guess work is still going on to fix this. Link to comment Share on other sites More sharing options...
0 Thomas Kyhn Posted June 18 Share Posted June 18 Here all data, except for Last month average CTR, has just disappeared from Alamy Measures. Link to comment Share on other sites More sharing options...
0 Russell Watkins Posted June 18 Share Posted June 18 7 minutes ago, Thomas Kyhn said: Here all data, except for Last month average CTR, has just disappeared from Alamy Measures. My CTR has dropped from 0.77 to zero, along with everything else. Link to comment Share on other sites More sharing options...
0 StokeCreative Posted June 18 Share Posted June 18 1 minute ago, Russell Watkins said: My CTR has dropped from 0.77 to zero, along with everything else. me too! 1 Link to comment Share on other sites More sharing options...
0 Thomas Kyhn Posted June 18 Share Posted June 18 25 minutes ago, StokeCreative said: me too! Mine is at 0.55 too. I don't remember what it was before. Link to comment Share on other sites More sharing options...
0 Mauro Toccaceli Posted June 18 Share Posted June 18 The same for me! Link to comment Share on other sites More sharing options...
0 Alex Ramsay Posted June 18 Author Share Posted June 18 Same here - Measures is this morning showing no data at all while my total number of images (shown under my name) has not updated for weeks. And it is a mystery as to where my new images are in my portfolio. Just when I thought they had it sorted . . . Alex Link to comment Share on other sites More sharing options...
0 Russell Watkins Posted June 18 Share Posted June 18 8 minutes ago, Thomas Kyhn said: Mine is at 0.55 too. I don't remember what it was before. The 0.55 figure is for All of Alamy. Link to comment Share on other sites More sharing options...
0 Doc Posted June 18 Share Posted June 18 Measures all completely flat-lined for me this morning - presumably Alamy are working on it. Kumar Link to comment Share on other sites More sharing options...
0 Ed Rooney Posted June 18 Share Posted June 18 You've got lots of company, Doc. Link to comment Share on other sites More sharing options...
0 Sultanpepa Posted June 18 Share Posted June 18 2 hours ago, Tony ALS said: Guess work is still going on to fix this. 😉😂 You could interpret this two ways. 1 Link to comment Share on other sites More sharing options...
0 Ger Bosma Posted June 18 Share Posted June 18 This morning recent sales (thumbnails on the right) showed nothing. Now Alamy Measures is flatlining, and no date for at least an entire year (July 2023- 17 June 2024) It would be nice to have all these hiccups straightened out ASAP. The dashboard has been flaky for weeks now. Link to comment Share on other sites More sharing options...
0 Broad Norfolk Posted June 18 Share Posted June 18 Same sort of thing with me. Measures flatlined on dashboard and no data collected for yesterday - although todays date is being shown. It does seem that there are so many variables affecting Contributors in different ways. Disturbing! Jim Link to comment Share on other sites More sharing options...
0 Alamy Posted June 18 Share Posted June 18 Hi All, We're aware there's a current issue with Alamy Measures not being updated (as well as the dashboard issues originally raised in this thread). This is affecting some contributors. Our IT team are working on it, and are looking to fix the issue asap. Once it's back up and running you should be able to see all the Measures data updated again as normal. We're really sorry for any inconvenience caused and we'll post any updates to the relevant thread - including once the issue has been resolved. Please can I ask that when discussing Alamy Measures you do so in the already existing measures thread, just to try and keep things less convoluted. Thanks, Louise 1 Link to comment Share on other sites More sharing options...
0 Nigel Kirby Posted June 18 Share Posted June 18 (edited) Measures all completely flat-lined for me this morning. Plus cannot upload any images using Firefox or Safari. Firefox uploads first image in the batch then second image spools. I have taken out the second image and tried re-sending, same issue "New" second image spools. I have tried Safari which asks for my Alamy log in details, then when I go to my account the page reverts back to the main page and asks for my Alamy log in details again. The issues started yesterday and are still the same today. Anyone else having similar issues? Nigel Edited June 18 by Nigel Kirby Link to comment Share on other sites More sharing options...
0 Jansos Posted June 18 Share Posted June 18 Flat-lining here, too. Have also ‘lost’ a couple of sales that had already been notified - Link to comment Share on other sites More sharing options...
0 StokeCreative Posted June 18 Share Posted June 18 1 hour ago, Nigel Kirby said: Measures all completely flat-lined for me this morning. Plus cannot upload any images using Firefox or Safari. Firefox uploads first image in the batch then second image spools. I have taken out the second image and tried re-sending, same issue "New" second image spools. I have tried Safari which asks for my Alamy log in details, then when I go to my account the page reverts back to the main page and asks for my Alamy log in details again. The issues started yesterday and are still the same today. Anyone else having similar issues? Nigel The log-in thing happens in the forums for me (or has it always done that? cant remember) Link to comment Share on other sites More sharing options...
0 Betty LaRue Posted June 18 Share Posted June 18 1 hour ago, Jansos said: Flat-lining here, too. Have also ‘lost’ a couple of sales that had already been notified - Looks like mine as of today. Shocked me. 1 Link to comment Share on other sites More sharing options...
0 John Gaffen Posted June 19 Share Posted June 19 Measures is currently not working on my dashboard, but everything else seems ok Link to comment Share on other sites More sharing options...
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Alex Ramsay
Sales history, account balance etc not working (for me, at least) this morning
Alex
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