Alex Ramsay Posted May 30 Share Posted May 30 Sales history, account balance etc not working (for me, at least) this morning Alex 2 Link to comment Share on other sites More sharing options...
0 BidC Posted June 27 Share Posted June 27 2 hours ago, Alamy said: Hi Everyone, Our IT team have let us know that they've now fixed the issue of dashboard not refreshing, so you should see the data that has been recorded now showing as up to date in your accounts. We're aware it still says 29th May and checking with the IT team on this. This was a display issue only, and all the data behind the scenes has been recording accurately. We're sorry that for the past few weeks this wasn't refreshed as normal, but this was due to us upgrading several background services. Also, if you uploaded images recently and could not find them on site, they can now be found by customers on the platform, either through keyword search or by the direct image reference. Again, this was caused by a temporary glitch in the necessary IT updates. If you experience any further problems of the same nature (dashboard data not updating or images not being found on sale, when they should be) please email us contributors@alamy.com or post below. Thanks Sophie Not as important, but I am having difficulty posting to the forum. Sometimes I can, sometimes I can't. Plus sometimes I can't log-in (but am taken in a loop). Link to comment Share on other sites More sharing options...
0 Michael Ventura Posted June 27 Share Posted June 27 43 minutes ago, BidC said: Not as important, but I am having difficulty posting to the forum. Sometimes I can, sometimes I can't. Plus sometimes I can't log-in (but am taken in a loop). Same here. Was in a login loop this morning for quite a while. 1 Link to comment Share on other sites More sharing options...
0 BidC Posted June 27 Share Posted June 27 1 hour ago, Michael Ventura said: Same here. Was in a login loop this morning for quite a while. Glad I'm not alone in it Link to comment Share on other sites More sharing options...
0 Alexander Hogg Posted June 27 Share Posted June 27 I didn't know about 2 sales coming in today until I checked in a different way so not refreshing as it should At first I thought I had only 1 sale but had 3 sales in total Link to comment Share on other sites More sharing options...
0 gvallee Posted June 27 Share Posted June 27 5 hours ago, BidC said: Not as important, but I am having difficulty posting to the forum. Sometimes I can, sometimes I can't. Plus sometimes I can't log-in (but am taken in a loop). Same here. Sometimes have to log on 3 times. 1 2 Link to comment Share on other sites More sharing options...
0 Jeffrey Isaac Greenberg Posted June 27 Share Posted June 27 (14) $3.77 gross licenses today, plus others... the month still sickeningly slow no dashboard issues AFAIK (reporting yesterday from Civitavecchia & Rome Italy) (reporting today from Napoli-Naples Italy) Link to comment Share on other sites More sharing options...
0 Ed Rooney Posted June 27 Share Posted June 27 Sorry we don't share a past in Brooklyn, Jeff . . . but I lived in Bella Roma for 10 years. Link to comment Share on other sites More sharing options...
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Alex Ramsay
Sales history, account balance etc not working (for me, at least) this morning
Alex
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