Betty LaRue Posted December 2, 2021 Share Posted December 2, 2021 As of this morning, when I click to go to My Dashboard, I don’t get it or any of my other drop down options. Instead, I get a drop down for a BUYER, with a cheery “Hi There”. The headings are my downloads, my purchases, etc. nothing I do gets me my stuff. The only way I got to My Dashboard was by going to my Internet browsing history. I guess I’m no longer a contributor, but now a buyer. 😡😡🤨 Anybody else? Link to comment Share on other sites More sharing options...
Dave Nelson Posted December 2, 2021 Share Posted December 2, 2021 I just checked - My Dashboard is working fine. But I noticed that my cleared balance will be paid on JANUARY 1? Should be December? Sometimes it seems like the wheels are falling off... Link to comment Share on other sites More sharing options...
Dave Richards Posted December 2, 2021 Share Posted December 2, 2021 3 hours ago, Betty LaRue said: As of this morning, when I click to go to My Dashboard, I don’t get it or any of my other drop down options. Instead, I get a drop down for a BUYER, with a cheery “Hi There”. The headings are my downloads, my purchases, etc. nothing I do gets me my stuff. The only way I got to My Dashboard was by going to my Internet browsing history. I guess I’m no longer a contributor, but now a buyer. 😡😡🤨 Anybody else? Hi Betty, same here but if you click on Contributor Homepage you can log in on the drop down there. 1 Link to comment Share on other sites More sharing options...
gvallee Posted December 2, 2021 Share Posted December 2, 2021 Same here Betty. We've become buyers. Link to comment Share on other sites More sharing options...
sb photos Posted December 2, 2021 Share Posted December 2, 2021 I click on my Dashboard bookmark as usual, all is normal. Link to comment Share on other sites More sharing options...
gvallee Posted December 2, 2021 Share Posted December 2, 2021 26 minutes ago, sb photos said: I click on my Dashboard bookmark as usual, all is normal. From the bookmark yes, all is normal for me too. But not from the main Alamy front page. Link to comment Share on other sites More sharing options...
John Mitchell Posted December 2, 2021 Share Posted December 2, 2021 22 minutes ago, gvallee said: From the bookmark yes, all is normal for me too. But not from the main Alamy front page. Same here. It's a bit confusing. Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted December 2, 2021 Share Posted December 2, 2021 5 hours ago, Betty LaRue said: As of this morning, when I click to go to My Dashboard, I don’t get it or any of my other drop down options. Instead, I get a drop down for a BUYER, with a cheery “Hi There”. The headings are my downloads, my purchases, etc. nothing I do gets me my stuff. The only way I got to My Dashboard was by going to my Internet browsing history. I guess I’m no longer a contributor, but now a buyer. 😡😡🤨 Anybody else? Instead of seeing "My account" option and a dropdown menu to go to "Contributor dashboard" as usual, I can see "Account". When click on "Account" there's a drop down menu to my account and I need to click on "Account overview". Then I can see "My account" and after that there's an option for "Contributor dashboard". Some two - three more extra steps to my daily routine... Sigh Link to comment Share on other sites More sharing options...
Phil Crean Posted December 2, 2021 Share Posted December 2, 2021 Just happened here too...Account Overview - My Account - Contributor Dashboard.... Somat ain't rite! Phil Link to comment Share on other sites More sharing options...
Alamy Posted December 2, 2021 Share Posted December 2, 2021 Hi all, Thanks for flagging this - I've raised it with our IT team. Best Corin 1 Link to comment Share on other sites More sharing options...
SShep Posted December 2, 2021 Share Posted December 2, 2021 Don't know if it is related but I'm finding that I can't get to my Portfolio page either. Steve Link to comment Share on other sites More sharing options...
Ed Rooney Posted December 2, 2021 Share Posted December 2, 2021 I'll buy one of your pics, Betty, if you buy one of mine. I have the same change but if I go up to the menu on the upper right I can select Dashboard. Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted December 2, 2021 Share Posted December 2, 2021 (edited) ...and when already in Contributor dashboard and click on AIM button, it opens in a new window ... 🙄🙄🙄 Edited December 2, 2021 by Ognyan Yosifov Link to comment Share on other sites More sharing options...
Betty LaRue Posted December 2, 2021 Author Share Posted December 2, 2021 4 hours ago, Ed Rooney said: I'll buy one of your pics, Betty, if you buy one of mine. I have the same change but if I go up to the menu on the upper right I can select Dashboard. I’ll buy one of your pasta dishes, you can buy one of my pies. Then we’ll meet up and have a fine meal. 1 Link to comment Share on other sites More sharing options...
Avpics Posted December 2, 2021 Share Posted December 2, 2021 14 hours ago, Dave Nelson said: ..... But I noticed that my cleared balance will be paid on JANUARY 1? Should be December? Sometimes it seems like the wheels are falling off... As we're into December your payment for the month (if you have one due) will already be in progress. Any funds that come in from then onwards will be paid out in January, as stated. Link to comment Share on other sites More sharing options...
Dave Nelson Posted December 2, 2021 Share Posted December 2, 2021 1 hour ago, Avpics said: As we're into December your payment for the month (if you have one due) will already be in progress. Any funds that come in from then onwards will be paid out in January, as stated. Correct. Late last night my Dashboard indicated that my cleared balance of $$$ would be paid on January 1. This morning it was fixed, cleared balance 0, as it should be. Link to comment Share on other sites More sharing options...
Graham Posted December 2, 2021 Share Posted December 2, 2021 Cannot get to my dashboard at all. Link to comment Share on other sites More sharing options...
wilkopix Posted December 3, 2021 Share Posted December 3, 2021 Logging in seems to have gone pear shaped. It is impossible from an older ipad and takes several attempts to get to the contributor dashboard on a mac running latest OS. I've used both safari and firefox as browsers ... hope the info helps the Alamy coders! 1 Link to comment Share on other sites More sharing options...
geogphotos Posted December 3, 2021 Share Posted December 3, 2021 It would be good to have this cleared up. If an IT mistake then surely not too hard to sort out by now. Maybe this is intentional and we will be offered something to buy. Or perhaps 'offered' is the wrong word? That's my conspiracy theory for weekend discussion.....get a few beers in first😃 1 Link to comment Share on other sites More sharing options...
Marianne Posted December 3, 2021 Share Posted December 3, 2021 Click on "My Account" on the top right a second time and you'll get to the normal sell dashboard page - I had the same experience today - it took a little experimentation to get to the normal page, but that workedd. 1 Link to comment Share on other sites More sharing options...
John Gaffen Posted December 4, 2021 Share Posted December 4, 2021 (edited) My options seem to come and go! But I cant seem get my portfolio to come up at the moment. aar! I just fond out I had actually turned it off! Edited December 4, 2021 by John Gaffen Link to comment Share on other sites More sharing options...
Betty LaRue Posted December 4, 2021 Author Share Posted December 4, 2021 On 03/12/2021 at 11:59, Marianne said: Click on "My Account" on the top right a second time and you'll get to the normal sell dashboard page - I had the same experience today - it took a little experimentation to get to the normal page, but that workedd. That didn’t work for me. Link to comment Share on other sites More sharing options...
Ed Rooney Posted December 6, 2021 Share Posted December 6, 2021 (edited) My situation is like Marianne's. I open the site. I click Account. I click Account Overview. I click Account again. I click Contributor Dashboard. These are extra steps and I wonder why that is so. For pie, I can be more helpful. I'm think that in my travels -- about 4 years now -- I've had no good pie. No apple pie, which is my favourite with a scope of vanilla ice cream. When it comes to apple pie, I wave the flag; we make the best apple pie in the US of A. Edited December 6, 2021 by Ed Rooney 1 Link to comment Share on other sites More sharing options...
MDM Posted December 6, 2021 Share Posted December 6, 2021 On 03/12/2021 at 17:59, Marianne said: Click on "My Account" on the top right a second time and you'll get to the normal sell dashboard page - I had the same experience today - it took a little experimentation to get to the normal page, but that worked. Yes that works for me too. There must be a bug in the programming - surprised they have not sorted it yet, Link to comment Share on other sites More sharing options...
Betty LaRue Posted December 7, 2021 Author Share Posted December 7, 2021 (edited) 6 hours ago, Ed Rooney said: My situation is like Marianne's. I open the site. I click Account. I click Account Overview. I click Account again. I click Contributor Dashboard. These are extra steps and I wonder why that is so. For pie, I can be more helpful. I'm think that in my travels -- about 4 years now -- I've had no good pie. No apple pie, which is my favourite with a scope of vanilla ice cream. When it comes to apple pie, I wave the flag; we make the best apple pie in the US of A. The way you explained it Edo, (step by step) it worked for me. Thanks. That means if not for logistics, I could trade you for about anything for one of my apple pies. 😁 Here you go. Edited December 7, 2021 by Betty LaRue Link to comment Share on other sites More sharing options...
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