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Views and Zooms have dropped to near zero


mwakeling

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Hi all,

 

I have a modest but steady port on here. My CTR was always above the average for Alamy, but this month (despite sales) my CTR and Zooms is nil. That's never happened before. 

 

Something isn't quite right if you ask me

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On 16/06/2023 at 07:17, M.Chapman said:

long term business partner". 

Mark, I am not sure that is how Alamy/PA operates.  The business model is to increase sales at minimum cost.  I suggest, and I don’t know,  Alamy runs constant A/B testing to see what factors increase sales.  As new and changing factors impact sales so they change the Algorithm.  Exactly the same way Google works.  The argument is that the more sales Alamy makes the more the body of contributors benefit.  Styles, trends, fashion, customer demand, media usage constantly change and Palamy will endeavour to match those trends.  With the large number of images and a reasonable, although churning customer and contributor base sales, views, zooms etc will be close to statically random for individual contributors.  I do despair when I see contributors on the forums reading dark conspiracy in to the fact their personal sales, zooms etc have dropped.  Palamy wants sales.  Their Algorithm will undoubtedly favour contributors with higher sales.  It is not a level playing field and no reason why it should be so in this competitive environment.   
 

Your comment “Only submit saleable images of popular but niche subjects with minimal duplicates and include accurate and concise keywording”. Is about the best strategy given what I believe is the Palamy approach, it’s not personal, it’s business….

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On 17/06/2023 at 10:50, Jansos said:

Ditto!

 

I had 4 views on Monday. Maybe Alamy could tell us what's happening. Are the customers seeing our images or not or is it just a glitch in the reporting software?

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5 minutes ago, Sultanpepa said:

 

I had 4 views on Monday. Maybe Alamy could tell us what's happening. Are the customers seeing our images or not or is it just a glitch in the reporting software?

That's 3 more than me!

And yet the previous day it was 206.

Unfathomable🤔

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1 minute ago, Tony ALS said:

That's 3 more than me!

And yet the previous day it was 206.

Unfathomable🤔

 

We shouldn't need to ask. Alamy should be letting us know immediately of site problems so that we as customer/suppliers are not left wondering.

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I hit 'zero' this morning. 'One' yesterday. Down from 70+ image views/day ... sales/zooms were OK last month, but this month not looking so good .... CTR has dropped right down, but that sometimes happens at the beginning of a month.

 

I notice that the Alamy site has had problems (slow), not opening, and the usual daily Twitter feed has not been showing for the last couple of days.

Maybe it's all interlinked .... 

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3 hours ago, IanDavidson said:

Their Algorithm will undoubtedly favour contributors with higher sales

The main argument here, Ian, is that no one will reach higher sales if their images are not seen ... I don't see any conspiracy, but I wonder if there are problems with the site (or the way the algorithm has functioned most recently (?)).

 

Its odd to go from increasing views and sales, to zero ... (using myself as an example, the current affairs events are pretty much the same right now and yet my CTR halved on July 1st, and there have been very few to no real views since then).

 

Anyway, it'll all sort out one way or another doubtless.

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3 hours ago, IanDavidson said:

Mark, I am not sure that is how Alamy/PA operates.  The business model is to increase sales at minimum cost.  I suggest, and I don’t know,  Alamy runs constant A/B testing to see what factors increase sales.  As new and changing factors impact sales so they change the Algorithm.  Exactly the same way Google works.  The argument is that the more sales Alamy makes the more the body of contributors benefit.  Styles, trends, fashion, customer demand, media usage constantly change and Palamy will endeavour to match those trends.  With the large number of images and a reasonable, although churning customer and contributor base sales, views, zooms etc will be close to statically random for individual contributors.  I do despair when I see contributors on the forums reading dark conspiracy in to the fact their personal sales, zooms etc have dropped.  Palamy wants sales.  Their Algorithm will undoubtedly favour contributors with higher sales.  It is not a level playing field and no reason why it should be so in this competitive environment.   
 

Your comment “Only submit saleable images of popular but niche subjects with minimal duplicates and include accurate and concise keywording”. Is about the best strategy given what I believe is the Palamy approach, it’s not personal, it’s business….

Sorry mate, but there is definitely something wrong. 5 views on Monday and none yesterday isn't right at all

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Lots of us know how erratic this system is these days and I have said before that it's not worth wasting time on commenting because it won't make any difference. I will just comment that this month I have had nil zooms, nil sales, and my views are fast approaching zero. Can't compete if nothing is apparently seen!!

Had to get it off my chest!

Jim.  

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I had a quick look at All of Alamy.   Yesterday  (4th July) there were 6 pages of search activity results.  Monday the 3rd July there were 76 pages of search activity results. Monday the 26th June there were 617 pages of search activity results.  Monday the 1th June there were 593 pages of search activity results.

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36 minutes ago, Phil Robinson said:

BUT - yesterday??

 

I would agree. For me it's the same today. It benefits Alamy to have sales across the board, not always from the highest sellers (imo) otherwise they'd end up with a bunch of high sellers, and no one else ... (and I don't believe thats the aim - the site would become very specialised if that were the case).  Am sure it will sort out.

 

16 minutes ago, GeorgeCScott said:

I had a quick look at All of Alamy.   Yesterday  (4th July) there were 6 pages of search activity results.  Monday the 3rd July there were 76 pages of search activity results. Monday the 26th June there were 617 pages of search activity results.  Monday the 1th June there were 593 pages of search activity results.

 

Yeah - that all coincides with some slight issues with the site (if my memory serves me right).

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37 minutes ago, Broad Norfolk said:

Lots of us know how erratic this system is these days and I have said before that it's not worth wasting time on commenting because it won't make any difference. I will just comment that this month I have had nil zooms, nil sales, and my views are fast approaching zero. Can't compete if nothing is apparently seen!!

Had to get it off my chest!

Jim.  

 

I'd say you are not alone. This month' is only 5 days old .... I'd say its a system issue.

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2 hours ago, Sultanpepa said:

 

I had 4 views on Monday. Maybe Alamy could tell us what's happening. Are the customers seeing our images or not or is it just a glitch in the reporting software?

 

You are doing better than me, only 2 views. Something is drastically wrong. Unless things get back to normal it will be time to find a new home.

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2 hours ago, Mr Standfast said:

It's broke! No excuses, it's bust!

 

Calm down dear ;)

Perhaps just a glitch.

 

These glitches all seem to take a while to resolve ...

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2 minutes ago, BidC said:

 

Calm down dear ;)

Perhaps just a glitch.

 

These glitches all seem to take a while to resolve ...

 

We're DOOOMED I say DOOOMED.

 

Allan

 

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Given that this thread has been going on a while, and many others are experiencing the same issue, there should be a response from CR explaining what has evidently changed in the search function, and how a contributor can ensure that their images are being found, save for the usual keywording and caption suggestions. I just tried a search for a very common but specific topic in my portfolio. Nothing came up on the first page. Just tried a search for a topic for which I have had a number of sales of the same image....again, nada. It is like my images have been dropped from the search function. We deserve an explanation. Is this way to ensure many are dropped to a lower commission? Is this based on the size of one's portfolio? Contributors and Alamy will both benefit if we know how to ensure our images are found.

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13 hours ago, mwakeling said:

Given that this thread has been going on a while, and many others are experiencing the same issue, there should be a response from CR explaining what has evidently changed in the search function, and how a contributor can ensure that their images are being found, save for the usual keywording and caption suggestions. I just tried a search for a very common but specific topic in my portfolio. Nothing came up on the first page. Just tried a search for a topic for which I have had a number of sales of the same image....again, nada. It is like my images have been dropped from the search function. We deserve an explanation. Is this way to ensure many are dropped to a lower commission? Is this based on the size of one's portfolio? Contributors and Alamy will both benefit if we know how to ensure our images are found.

I had thoughts about Contributors being dropped to the next level of lower commissions but there again if our images do not get seen anyway this will benefit no-one!

Jim.

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Hi All, 

 

Thanks for flagging this.

 

We've now raised the technical issue with Alamy measures to our IT team and as soon as we have an update we will let you know. 

 

Thanks,

Chantelle 

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