Kathy deWitt 124 Posted October 27, 2020 Share Posted October 27, 2020 Folks: is anyone else finding the revolving disc turning for an inordinately long time when clicking on "download sales report" to get to Net Revenue and date of invoice/date cleared? This has been going on for me for a couple of weeks. Thanks, Kathy 1 2 Link to post Share on other sites
John Morrison 5,765 Posted October 27, 2020 Share Posted October 27, 2020 (edited) Yes... and all the other image manager pages seem v slow too... Edited October 27, 2020 by John Morrison 1 1 Link to post Share on other sites
Kathy deWitt 124 Posted October 27, 2020 Author Share Posted October 27, 2020 well, that is reassuring John, up to a point. I wish they would fix it. Link to post Share on other sites
Michael Ventura 7,163 Posted October 27, 2020 Share Posted October 27, 2020 Yep, same for me. 1 Link to post Share on other sites
geogphotos 4,448 Posted October 27, 2020 Share Posted October 27, 2020 Yes first noticed it in Alamy Measures, now it has spread to all pages. Frustrating. 1 Link to post Share on other sites
John Mitchell 5,895 Posted October 27, 2020 Share Posted October 27, 2020 (edited) Slower than usual for me as well. It crashes sometimes too. I just assumed that it is because of the 100's of sales that I've made this month. 🤩 Editing forum posts slow and "crashy" as well, I just noticed. Edited October 27, 2020 by John Mitchell 1 Link to post Share on other sites
cbimages 1,086 Posted October 27, 2020 Share Posted October 27, 2020 2 hours ago, Kathy deWitt said: Folks: is anyone else finding the revolving disc turning for an inordinately long time when clicking on "download sales report" to get to Net Revenue and date of invoice/date cleared? This has been going on for me for a couple of weeks. Thanks, Kathy Same here. Sometimes it just won't work. I cleared my cache and it helped for the first day.....but back to almost not working again for me today. 1 Link to post Share on other sites
Betty LaRue 4,220 Posted October 27, 2020 Share Posted October 27, 2020 Not only that, but I got that 501 error message multiple times trying to get on site this morning. When I uploaded yesterday, it took forever for 11 images to go. Usually all 11 would have gone in half the time it took one to upload. I have high speed Internet. This is very unusual. 1 Link to post Share on other sites
Sharon 89 Posted October 28, 2020 Share Posted October 28, 2020 I`ve noticed this as well. Hope the situation is resolved quickly. 1 Link to post Share on other sites
Alamy 777 Posted October 28, 2020 Share Posted October 28, 2020 Hi everyone, Thanks for flagging this, I've asked our IT team to look into it. Best wishes, Elisabeth 3 1 Link to post Share on other sites
Phil Robinson 1,543 Posted October 28, 2020 Share Posted October 28, 2020 The whole site has been slow for some time. Hope it gets solved soon. 2 Link to post Share on other sites
John Morrison 5,765 Posted October 28, 2020 Share Posted October 28, 2020 Let's hope that the client-facing areas of the website are performing better... Link to post Share on other sites
Bill Kuta 324 Posted October 28, 2020 Share Posted October 28, 2020 Yep, everything on Alamy has been very slow here for a few days. We have a high-speed connection. Link to post Share on other sites
Sharon 89 Posted October 28, 2020 Share Posted October 28, 2020 The site seems slower than yesterday.. Link to post Share on other sites
Allan Bell 3,346 Posted October 29, 2020 Share Posted October 29, 2020 Just the same for me. Slooooooow. Allan Link to post Share on other sites
TABan 200 Posted October 29, 2020 Share Posted October 29, 2020 Even the forum is slow. Also, I just clicked on Notifications and got a bad gateway error. Link to post Share on other sites
CAROL SAUNDERS 337 Posted October 30, 2020 Share Posted October 30, 2020 Image Manager still slower than usual today ..... Carol Link to post Share on other sites
Bill Kuta 324 Posted October 30, 2020 Share Posted October 30, 2020 Seems a little better here today, but still slower than in the past. Link to post Share on other sites
aphperspective 667 Posted October 30, 2020 Share Posted October 30, 2020 Things to do while waiting for Net Revenue to load up. Make Tea, Have Bath, Paint side of house, Make more tea, just lose the will to live.🙂 2 1 Link to post Share on other sites
Betty LaRue 4,220 Posted October 30, 2020 Share Posted October 30, 2020 On 29/10/2020 at 11:18, TABan said: Even the forum is slow. Also, I just clicked on Notifications and got a bad gateway error. I’ve gotten the gateway error a half dozen times, and I expect it every time I click on anything...Images Sold, Net Revenue, Your Images...just name it. I could probably vacuum my carpets in that time. Puts me off wanting to upload anything considering how long it took for 11 to upload the other day. If IT is working on it, nothing is happening. 1 1 Link to post Share on other sites
Phil Robinson 1,543 Posted October 31, 2020 Share Posted October 31, 2020 Getting slower. I'm assuming it's the legions of new customers fighting over our images and overloading the system. 2 Link to post Share on other sites
Bill Kuta 324 Posted November 1, 2020 Share Posted November 1, 2020 On October 30, 2020 at 09:20, Bill Kuta said: Seems a little better here today, but still slower than in the past. I take it back. It's worse. If this happened to me on the customer side, I would simply go on to the next image source. Link to post Share on other sites
Nick Hatton 212 Posted November 1, 2020 Share Posted November 1, 2020 Same for me, so slow that some days sales do not show up! 2 Link to post Share on other sites
Ognyan Yosifov 161 Posted November 1, 2020 Share Posted November 1, 2020 (edited) My submissions last week took 72+ hours for approval which is way way slower than the usual less than 24 hours ... I wonder if it's somehow connected with the "slow thing" issue... Does anyone experience the same "problem"? Edited November 1, 2020 by Ognyan Yosifov Link to post Share on other sites
Allan Bell 3,346 Posted November 2, 2020 Share Posted November 2, 2020 (edited) 14 hours ago, Ognyan Yosifov said: My submissions last week took 72+ hours for approval which is way way slower than the usual less than 24 hours ... I wonder if it's somehow connected with the "slow thing" issue... Does anyone experience the same "problem"? Yup! Also in the sales we used to click on "date of invoice" to see the latest licences but it only shows paid licences. In fact you get the same result in any of the three selections. USELESS. That is also waiting for 10 minutes for it to show. Allan Things seem to have deteriorated since the sellout. ITMA Edited November 2, 2020 by Allan Bell Link to post Share on other sites
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