Kathy deWitt Posted October 27, 2020 Share Posted October 27, 2020 Folks: is anyone else finding the revolving disc turning for an inordinately long time when clicking on "download sales report" to get to Net Revenue and date of invoice/date cleared? This has been going on for me for a couple of weeks. Thanks, Kathy 1 2 Link to comment Share on other sites More sharing options...
John Morrison Posted October 27, 2020 Share Posted October 27, 2020 (edited) Yes... and all the other image manager pages seem v slow too... Edited October 27, 2020 by John Morrison 1 1 Link to comment Share on other sites More sharing options...
Kathy deWitt Posted October 27, 2020 Author Share Posted October 27, 2020 well, that is reassuring John, up to a point. I wish they would fix it. Link to comment Share on other sites More sharing options...
Michael Ventura Posted October 27, 2020 Share Posted October 27, 2020 Yep, same for me. 1 Link to comment Share on other sites More sharing options...
geogphotos Posted October 27, 2020 Share Posted October 27, 2020 Yes first noticed it in Alamy Measures, now it has spread to all pages. Frustrating. 1 Link to comment Share on other sites More sharing options...
John Mitchell Posted October 27, 2020 Share Posted October 27, 2020 (edited) Slower than usual for me as well. It crashes sometimes too. I just assumed that it is because of the 100's of sales that I've made this month. 🤩 Editing forum posts slow and "crashy" as well, I just noticed. Edited October 27, 2020 by John Mitchell 1 Link to comment Share on other sites More sharing options...
cbimages Posted October 27, 2020 Share Posted October 27, 2020 2 hours ago, Kathy deWitt said: Folks: is anyone else finding the revolving disc turning for an inordinately long time when clicking on "download sales report" to get to Net Revenue and date of invoice/date cleared? This has been going on for me for a couple of weeks. Thanks, Kathy Same here. Sometimes it just won't work. I cleared my cache and it helped for the first day.....but back to almost not working again for me today. 1 Link to comment Share on other sites More sharing options...
Betty LaRue Posted October 27, 2020 Share Posted October 27, 2020 Not only that, but I got that 501 error message multiple times trying to get on site this morning. When I uploaded yesterday, it took forever for 11 images to go. Usually all 11 would have gone in half the time it took one to upload. I have high speed Internet. This is very unusual. 1 Link to comment Share on other sites More sharing options...
Sharon Posted October 28, 2020 Share Posted October 28, 2020 I`ve noticed this as well. Hope the situation is resolved quickly. 1 Link to comment Share on other sites More sharing options...
Alamy Posted October 28, 2020 Share Posted October 28, 2020 Hi everyone, Thanks for flagging this, I've asked our IT team to look into it. Best wishes, Elisabeth 3 1 Link to comment Share on other sites More sharing options...
Phil Robinson Posted October 28, 2020 Share Posted October 28, 2020 The whole site has been slow for some time. Hope it gets solved soon. 2 Link to comment Share on other sites More sharing options...
John Morrison Posted October 28, 2020 Share Posted October 28, 2020 Let's hope that the client-facing areas of the website are performing better... Link to comment Share on other sites More sharing options...
Bill Kuta Posted October 28, 2020 Share Posted October 28, 2020 Yep, everything on Alamy has been very slow here for a few days. We have a high-speed connection. Link to comment Share on other sites More sharing options...
Sharon Posted October 28, 2020 Share Posted October 28, 2020 The site seems slower than yesterday.. Link to comment Share on other sites More sharing options...
Allan Bell Posted October 29, 2020 Share Posted October 29, 2020 Just the same for me. Slooooooow. Allan Link to comment Share on other sites More sharing options...
TABan Posted October 29, 2020 Share Posted October 29, 2020 Even the forum is slow. Also, I just clicked on Notifications and got a bad gateway error. Link to comment Share on other sites More sharing options...
CAROL SAUNDERS Posted October 30, 2020 Share Posted October 30, 2020 Image Manager still slower than usual today ..... Carol Link to comment Share on other sites More sharing options...
Bill Kuta Posted October 30, 2020 Share Posted October 30, 2020 Seems a little better here today, but still slower than in the past. Link to comment Share on other sites More sharing options...
aphperspective Posted October 30, 2020 Share Posted October 30, 2020 Things to do while waiting for Net Revenue to load up. Make Tea, Have Bath, Paint side of house, Make more tea, just lose the will to live.🙂 2 1 Link to comment Share on other sites More sharing options...
Betty LaRue Posted October 30, 2020 Share Posted October 30, 2020 On 29/10/2020 at 11:18, TABan said: Even the forum is slow. Also, I just clicked on Notifications and got a bad gateway error. I’ve gotten the gateway error a half dozen times, and I expect it every time I click on anything...Images Sold, Net Revenue, Your Images...just name it. I could probably vacuum my carpets in that time. Puts me off wanting to upload anything considering how long it took for 11 to upload the other day. If IT is working on it, nothing is happening. 1 1 Link to comment Share on other sites More sharing options...
Phil Robinson Posted October 31, 2020 Share Posted October 31, 2020 Getting slower. I'm assuming it's the legions of new customers fighting over our images and overloading the system. 2 Link to comment Share on other sites More sharing options...
Bill Kuta Posted November 1, 2020 Share Posted November 1, 2020 On October 30, 2020 at 09:20, Bill Kuta said: Seems a little better here today, but still slower than in the past. I take it back. It's worse. If this happened to me on the customer side, I would simply go on to the next image source. Link to comment Share on other sites More sharing options...
Nick Hatton Posted November 1, 2020 Share Posted November 1, 2020 Same for me, so slow that some days sales do not show up! 2 Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted November 1, 2020 Share Posted November 1, 2020 (edited) My submissions last week took 72+ hours for approval which is way way slower than the usual less than 24 hours ... I wonder if it's somehow connected with the "slow thing" issue... Does anyone experience the same "problem"? Edited November 1, 2020 by Ognyan Yosifov Link to comment Share on other sites More sharing options...
Allan Bell Posted November 2, 2020 Share Posted November 2, 2020 (edited) 14 hours ago, Ognyan Yosifov said: My submissions last week took 72+ hours for approval which is way way slower than the usual less than 24 hours ... I wonder if it's somehow connected with the "slow thing" issue... Does anyone experience the same "problem"? Yup! Also in the sales we used to click on "date of invoice" to see the latest licences but it only shows paid licences. In fact you get the same result in any of the three selections. USELESS. That is also waiting for 10 minutes for it to show. Allan Things seem to have deteriorated since the sellout. ITMA Edited November 2, 2020 by Allan Bell Link to comment Share on other sites More sharing options...
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