Martyn Posted November 2, 2020 Share Posted November 2, 2020 I did notice this morning on my dashboard that the next payment date had moved from November 1st yesterday which then changed to November 2nd and today has changed again to December 1st but the account balance page is still showing as November 2nd .... Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted November 2, 2020 Share Posted November 2, 2020 46 minutes ago, Allan Bell said: Yup! Also in the sales we used to click on "date of invoice" to see the latest licences but it only shows paid licences. In fact you get the same result in any of the three selections. USELESS. That is also waiting for 10 minutes for it to show. Allan Things seem to have deteriorated since the sellout. ITMA The net revenue sales report section is set to "date paid" in general You must switch to "date of invoice" every time when you're in and when I'm "in" it stays on "date of invoice" all the time...No issues there The Internet connection is vital for that, too ... Link to comment Share on other sites More sharing options...
Allan Bell Posted November 2, 2020 Share Posted November 2, 2020 4 hours ago, Ognyan Yosifov said: The net revenue sales report section is set to "date paid" in general You must switch to "date of invoice" every time when you're in and when I'm "in" it stays on "date of invoice" all the time...No issues there The Internet connection is vital for that, too ... Yes I know that thank you and that is what I did. I have excellent internet connection too. Anyway it is back to normal now so no worries. Allan Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted November 2, 2020 Share Posted November 2, 2020 (edited) 17 minutes ago, Allan Bell said: Yes I know that thank you and that is what I did. I have excellent internet connection too. Anyway it is back to normal now so no worries. Allan Allan, it'll be back to normal when my images spend less than 24 hours in QC. My last batch is waiting for approval since Thursday and I'm going to ask what's happening. Edited November 2, 2020 by Ognyan Yosifov Link to comment Share on other sites More sharing options...
Allan Bell Posted November 2, 2020 Share Posted November 2, 2020 1 minute ago, Ognyan Yosifov said: Alan, it'll be back to normal when my images spend less than 24 hours in QC. My last batch is waiting for approval since Thursday and I'm going to ask what's happening. Ognyan I must apologise. On reading my post above it would appear that I am being a bit short with you in my comment. Sorry. I have four batches waiting QC and the first of them was uploaded on 19th October. The last uploaded 24th October. Previously mine subs were going through in a week. Allan 1 Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted November 2, 2020 Share Posted November 2, 2020 3 minutes ago, Allan Bell said: Ognyan I must apologise. On reading my post above it would appear that I am being a bit short with you in my comment. Sorry. I have four batches waiting QC and the first of them was uploaded on 19th October. The last uploaded 24th October. Previously mine subs were going through in a week. Allan Don't worry Allan, we're in the same basket. Stay safe! Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted November 2, 2020 Share Posted November 2, 2020 20 minutes ago, Allan Bell said: Ognyan I must apologise. On reading my post above it would appear that I am being a bit short with you in my comment. Sorry. I have four batches waiting QC and the first of them was uploaded on 19th October. The last uploaded 24th October. Previously mine subs were going through in a week. Allan Mine just passed. 😉 Check yours! Link to comment Share on other sites More sharing options...
Allan Bell Posted November 2, 2020 Share Posted November 2, 2020 1 minute ago, Ognyan Yosifov said: Mine just passed. 😉 Check yours! STILL waiting. I am beginning to think I may have a fail QC in there. Allan Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted November 2, 2020 Share Posted November 2, 2020 2 minutes ago, Allan Bell said: STILL waiting. I am beginning to think I may have a fail QC in there. Allan You'll be fine.... Link to comment Share on other sites More sharing options...
M.Chapman Posted November 3, 2020 Share Posted November 3, 2020 Almay sales reports now impossibly slow. Anyone else still having problems? Mark 1 Link to comment Share on other sites More sharing options...
Cecile Marion Posted November 3, 2020 Share Posted November 3, 2020 Me......northern Florida, USA. It’s not like there’s something new on my page most of the time, but when I do check, it takes at least two minutes to reload the page. 1 Link to comment Share on other sites More sharing options...
NYCat Posted November 3, 2020 Share Posted November 3, 2020 I just started to upload 9 images and I can see it is going to take a long, long time. They usually go in very quickly for me. I did get a quick response from contributor relations about a problem I contacted them about. The standard acknowledgement email is very different. It is a long, long email answering all the common questions. Interesting. Then shortly thereafter Ellie responded to my problem. It is one I've had before. I put my name in my keywords so if someone is copying my keywords they will end up with my name in their keywords. Some people apparently don't check what they have. Anyway, Alamy will ask them to remove it. AHA. I spoke too soon. All my images suddenly uploaded quickly. It was only the first one that took forever. Paulette Link to comment Share on other sites More sharing options...
Graham Posted November 4, 2020 Share Posted November 4, 2020 9 hours ago, Cecile Marion said: Me......northern Florida, USA. It’s not like there’s something new on my page most of the time, but when I do check, it takes at least two minutes to reload the page. Same here, but it has been impossibly slow for some days if not a couple of weeks now. Very good internet connection here, no other problems: it is Alamy’s data refresh that is glacially slow recently. Graham Link to comment Share on other sites More sharing options...
Michael Ventura Posted November 4, 2020 Share Posted November 4, 2020 Still slow as molasses on a winter’s night. Link to comment Share on other sites More sharing options...
Phil Crean Posted November 4, 2020 Share Posted November 4, 2020 Don't know what if anything this indicates?🤨 I noticed on the Nett revenue page the total number of images on Alamy is shown as: 225,818,146 stock photos, vectors and videos And on the Home page it's: 226,016,892 stock photos, vectors and video Phil Link to comment Share on other sites More sharing options...
Stokie Posted November 4, 2020 Share Posted November 4, 2020 I'm finding the main site very slow to upload pages. Sometimes I'm having to try a couple of times before they upload. Anybody else having the same problem? John. Link to comment Share on other sites More sharing options...
Phil Crean Posted November 4, 2020 Share Posted November 4, 2020 Main site is fine here...loading as usual... Phil Link to comment Share on other sites More sharing options...
Stokie Posted November 4, 2020 Share Posted November 4, 2020 Only just noticed this thread. I started another thread saying how slow pages were loading. I had to reload some a couple of times. I've got a good fibre internet connection so no problems with other sites. John. Link to comment Share on other sites More sharing options...
Broad Norfolk Posted November 4, 2020 Share Posted November 4, 2020 In general I'm finding everything is slow this morning. Not only on our site here but with any other sites I try to work with. Web overload? I am giving up and now going outside to do some autumn pruning as it's a bright sunny and dry day! Jim. Link to comment Share on other sites More sharing options...
Doc Posted November 4, 2020 Share Posted November 4, 2020 1 hour ago, Stokie said: I'm finding the main site very slow to upload pages. Sometimes I'm having to try a couple of times before they upload. Anybody else having the same problem? John. Agreed John, and have found it so for some time. Particularly loading up image sales data, the recent sales page and measures data. No particular problem with the forum Kumar 1 Link to comment Share on other sites More sharing options...
Allan Bell Posted November 4, 2020 Share Posted November 4, 2020 On 02/11/2020 at 16:31, Allan Bell said: STILL waiting. I am beginning to think I may have a fail QC in there. Allan Yup! I was right. Ah well! Start again. Allan Link to comment Share on other sites More sharing options...
Pearl Posted November 4, 2020 Share Posted November 4, 2020 21 minutes ago, Doc said: Agreed John, and have found it so for some time. Particularly loading up image sales data, the recent sales page and measures data. No particular problem with the forum Kumar +1. Frustratingly slow Pearl Link to comment Share on other sites More sharing options...
Phil Crean Posted November 4, 2020 Share Posted November 4, 2020 1 hour ago, Phil Crean said: Main site is fine here...loading as usual... Phil Just to clarify... "Main site": as in searching from the Home page is running perfectly ok for me... What is painfully slow is the behind the scenes pages linking from the Dashboard page. Phil 2 Link to comment Share on other sites More sharing options...
Stokie Posted November 4, 2020 Share Posted November 4, 2020 1 hour ago, Phil Crean said: Just to clarify... "Main site": as in searching from the Home page is running perfectly ok for me... What is painfully slow is the behind the scenes pages linking from the Dashboard page. Phil Phil, Yes, I agree, that's what I meant! Net revenue, balance of account and sales history all very slow to load. AIM isn't too bad for some reason. John. 1 Link to comment Share on other sites More sharing options...
Alamy Posted November 4, 2020 Share Posted November 4, 2020 Hi Everyone, I'll pass this on to our IT team so they can look into the issue, thanks for flagging it. All the best, Elisabeth 3 2 Link to comment Share on other sites More sharing options...
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