ReeRay Posted April 11 Share Posted April 11 Is measures on the blink again ? The last 2 days for me are showing very low figures. 1 Link to comment Share on other sites More sharing options...
Alexander Hogg Posted April 11 Share Posted April 11 No not just you 1 Link to comment Share on other sites More sharing options...
shearwater Posted April 11 Share Posted April 11 Same for me. Zero views the last two days 1 Link to comment Share on other sites More sharing options...
CarlMillerPhotos Posted April 11 Share Posted April 11 Same. 27 views in the last week. Link to comment Share on other sites More sharing options...
Alexander Hogg Posted April 11 Share Posted April 11 I thought my views were lower than this but in the last week got 110 views and 2 zooms Link to comment Share on other sites More sharing options...
BidC Posted April 11 Share Posted April 11 12 hours ago, ReeRay said: Is measures on the blink again ? The last 2 days for me are showing very low figures. Second day for me also. I reported it to Contributors this morning. 1 Link to comment Share on other sites More sharing options...
Webby Posted April 12 Share Posted April 12 Got the "Your account has not collected any activity for customers measured by the tool within the date selected." message on todays check. Very worrying situation. 1 Link to comment Share on other sites More sharing options...
Broad Norfolk Posted April 12 Share Posted April 12 4 minutes ago, Webby said: Got the "Your account has not collected any activity for customers measured by the tool within the date selected." message on todays check. Very worrying situation. Same here! Link to comment Share on other sites More sharing options...
Nick Hatton Posted April 12 Share Posted April 12 Come on Alamy, stop being a joke 😂 1 Link to comment Share on other sites More sharing options...
ReeRay Posted April 12 Author Share Posted April 12 6 minutes ago, Broad Norfolk said: Same here! ditto Link to comment Share on other sites More sharing options...
Nick Hatton Posted April 12 Share Posted April 12 8 minutes ago, ReeRay said: ditto Ditto ditto Link to comment Share on other sites More sharing options...
Alexander Hogg Posted April 12 Share Posted April 12 Ditto In the last 3 days only 1 view It is shocking Link to comment Share on other sites More sharing options...
Alamy Posted April 12 Share Posted April 12 Hi All, We've reported this to our IT team, and once we receive an update we will let you know. Thanks, Alamy. 2 2 2 Link to comment Share on other sites More sharing options...
Sultanpepa Posted April 12 Share Posted April 12 I'm not shocked anymore. It's unusual for measures to work for two or three months at a time. 😔 1 Link to comment Share on other sites More sharing options...
sb photos Posted April 12 Share Posted April 12 53 minutes ago, Sultanpepa said: I'm not shocked anymore. It's unusual for measures to work for two or three months at a time. 😔 More like two or three weeks. Just checked, I've only had 10 views so far this week. It's time to stop using sticky plasters and finally fix measures for good. If it can't be fixed in house bring a person or team in that can finally resolve it. 2 4 Link to comment Share on other sites More sharing options...
spacecadet Posted April 12 Share Posted April 12 Not much point doing a daily update consisting of this Why don't I have any data ? Your account has not collected any activity for customers measured by the tool within the date selected. 1 Link to comment Share on other sites More sharing options...
Broad Norfolk Posted April 13 Share Posted April 13 23 hours ago, Webby said: Got the "Your account has not collected any activity for customers measured by the tool within the date selected." message on todays check. Very worrying situation. Got it again today. That's two days running! What is happening here? From 300+ views per day prior to PA now down to nothing!! Alamy people - this is serious and it is no joke! 1 3 Link to comment Share on other sites More sharing options...
Alexander Hogg Posted April 13 Share Posted April 13 4 hours ago, Broad Norfolk said: Got it again today. That's two days running! What is happening here? From 300+ views per day prior to PA now down to nothing!! Alamy people - this is serious and it is no joke! Totally agree with you 1 Link to comment Share on other sites More sharing options...
Broad Norfolk Posted April 15 Share Posted April 15 On 13/04/2024 at 08:34, Broad Norfolk said: Got it again today. That's two days running! What is happening here? From 300+ views per day prior to PA now down to nothing!! Alamy people - this is serious and it is no joke! At 0720hrs this morning still 'no activity collected' That is four days running and I have never known this before since joining Alamy in 2005!! Come on Alamy, something is just not right here!! 1 Link to comment Share on other sites More sharing options...
BidC Posted April 15 Share Posted April 15 (edited) 53 minutes ago, Broad Norfolk said: At 0720hrs this morning still 'no activity collected' That is four days running and I have never known this before since joining Alamy in 2005!! Come on Alamy, something is just not right here!! This has happened to me several times over the last few months. Same again last week (and today). The graph is moving, but I've had 'no activity', or 2-3 images viewed over the last week. I reported it (with updates) (as I'm sure others have) last week, so @Alamy are aware. Edited April 15 by BidC 1 Link to comment Share on other sites More sharing options...
Broad Norfolk Posted April 15 Share Posted April 15 (edited) On 12/04/2024 at 11:32, spacecadet said: Not much point doing a daily update consisting of this Why don't I have any data ? Your account has not collected any activity for customers measured by the tool within the date selected. I have to agree with you, but the reporting seems so odd that I'm operating on a 'if you don't say, you don't get' scenario! Jim. Edited April 15 by Broad Norfolk Grammar! Link to comment Share on other sites More sharing options...
Sultanpepa Posted April 15 Share Posted April 15 On 12/04/2024 at 10:38, sb photos said: More like two or three weeks. Just checked, I've only had 10 views so far this week. It's time to stop using sticky plasters and finally fix measures for good. If it can't be fixed in house bring a person or team in that can finally resolve it. What concerns me is the effect this may have on ranking as I don't subscribe to an argument that everyone would be affected to the same degree. 1 Link to comment Share on other sites More sharing options...
ChrisR Photo Posted April 15 Share Posted April 15 To be honest, this happens fairly regularly and I just think to myself, like any IT system there's always bugs and glitches that arise that need sorting out. I mean it's just like apps on your phone, they're continually updating and refreshing on a weekly basis so this is how is see Alamy's system a bit. If I see measures down I just move on and come back in a few days time to check things over, at the end of the day it's the actual sales i'm interested in, not what might have been looked at that's important. 3 Link to comment Share on other sites More sharing options...
M.Chapman Posted April 16 Share Posted April 16 (edited) On 15/04/2024 at 16:08, ChrisR Photo said: To be honest, this happens fairly regularly and I just think to myself, like any IT system there's always bugs and glitches that arise that need sorting out. I mean it's just like apps on your phone, they're continually updating and refreshing on a weekly basis so this is how is see Alamy's system a bit. If I see measures down I just move on and come back in a few days time to check things over, at the end of the day it's the actual sales i'm interested in, not what might have been looked at that's important. It seems to be the way everything is going. Online updates allow companies to release poorly tested software because they can fix it later. When I was developing software we had to commit to production of a large batch of disks for retail sale, and online updates didn't exist. That sure focussed the mind on getting it right or the whole lot had to be scrapped. With all the ongoing glitches, I just hope our sales are being reported accurately... Mark Edited April 16 by M.Chapman 3 Link to comment Share on other sites More sharing options...
Alex Ramsay Posted April 17 Share Posted April 17 Still broken as of this morning Alex Link to comment Share on other sites More sharing options...
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