Doc Posted February 15, 2017 Share Posted February 15, 2017 I was not a beta tester, but I have seen quite a few comments of incredulity that the IM problems were not sorted out during beta testing. Frankly that's not the nub of the problem. The problem is that Alamy made 2 very significant changes within a very short space of time. On 5th Dec they introduced a new search engine algorithm, and then a month or so later they introduced the new IM system. When I was a GP (family doctor), and had a patient who needed some changes to their medication, I never introduced more than one change at a time. If you did that, and there were subsequent problems, you had no idea which of the two new medications had caused the problem, or indeed whether the problem was due to the combination of the two. You introduced one medication first, looked to see the results and then, and only then, after a further period of stability, did you then introduce the second medication and did the same again. Some (not all) of the obvious problems with the new search engine/IM system are difficult to sort out for this reason, and the beta-testers only tested the new IM system. If Alamy is reading this, Please consider introducing one of the changes at a time. The new IM system is obviously here to stay, and I can understand they wont want to go back to the previous IM. The search engine changes, however would be easy to reverse (indeed they have reversed back to the old search engine system a few times recently). I would strongly suggest to Alamy the following 1. Revert back to the Old Search engine system 2. Sort out the problems with the new IM system, no matter how long it takes 3. Once these have been done, and the IM system has been working properly for a sufficient period of time, THEN introduce the new search engine algorithm. Kumar (the Doc one) Link to comment Share on other sites More sharing options...
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