John Mitchell Posted February 1, 2023 Share Posted February 1, 2023 I uploaded a small batch of images today. I have a 5-star QC rating, but they went into QC for a random check, I assume. Now the images have completely disappeared from AIM. The submission also doesn't show up in the left-hand column. Has anyone else had this happen recently? Link to comment Share on other sites More sharing options...
John Mitchell Posted February 1, 2023 Author Share Posted February 1, 2023 (edited) Forget it. The images just mysteriously reappeared with a notification that they passed QC. I have no idea if they were randomly checked or not. 🤔   Edited February 1, 2023 by John Mitchell Link to comment Share on other sites More sharing options...
Allan Bell Posted February 1, 2023 Share Posted February 1, 2023 6 hours ago, John Mitchell said: Forget it. The images just mysteriously reappeared with a notification that they passed QC. I have no idea if they were randomly checked or not. 🤔     Happy Birthday John.  Allan  1 Link to comment Share on other sites More sharing options...
Phil Robinson Posted February 1, 2023 Share Posted February 1, 2023 (edited) I have been uploading the last two days and all the submissions have passed QC immediately but appear as "processing". If you click on the individual submission you can see the images but I have uploaded three batches today which all went straight through but have now disappeared.  I've emailed them Edited February 1, 2023 by Phil Robinson Link to comment Share on other sites More sharing options...
pazmander Posted February 1, 2023 Share Posted February 1, 2023 And the same here. Uploaded a batch earlier today. Immediately notified as passed, but now disappeared. Link to comment Share on other sites More sharing options...
Allan Bell Posted February 1, 2023 Share Posted February 1, 2023 Uploaded a batch via Web.  They went through very quick but appear to be stuck in processing.  Allan  Link to comment Share on other sites More sharing options...
Taina Posted February 1, 2023 Share Posted February 1, 2023 Problems here too... uploaded three batches today via web, one is missing, two are "processing". Usually they go through very quickly. Link to comment Share on other sites More sharing options...
John Mitchell Posted February 1, 2023 Author Share Posted February 1, 2023 2 hours ago, Taina said: Problems here too... uploaded three batches today via web, one is missing, two are "processing". Usually they go through very quickly. Â Same here. Mine went into "processing," but when I checked back later, they had completely disappeared. I tried clearing my browser's cache. However, that didn't help. Then I suddenly got the "congratulations, you passed QC" message, and the images miraculously reappeared. There must be mischievous ghost in the machine... Link to comment Share on other sites More sharing options...
JSaunders Posted February 1, 2023 Share Posted February 1, 2023 Me too. My small upload disappeared so I re-uploaded a new batch. Now I bet I will have a duplicate when the first batch re-appears. I should have waited. Link to comment Share on other sites More sharing options...
Hazel Posted February 1, 2023 Share Posted February 1, 2023 Yes, three images disappeared overnight last week. Link to comment Share on other sites More sharing options...
Tony ALS Posted February 1, 2023 Share Posted February 1, 2023 And the same has happened to my last submission. I have emailed Alamy but no response yet. Link to comment Share on other sites More sharing options...
John Gaffen Posted February 1, 2023 Share Posted February 1, 2023 Yes, I had a batch of about 12 images stuck in processing all day, now they have all disappeared? Not sure what's going on though. Link to comment Share on other sites More sharing options...
R De Marigny Posted February 2, 2023 Share Posted February 2, 2023 Ditto. Uploaded a batch yesterday evening these have disappeared too.🤔 Link to comment Share on other sites More sharing options...
Rob Mac Posted February 2, 2023 Share Posted February 2, 2023 Same here, 19 images gone missing. Link to comment Share on other sites More sharing options...
Gino Posted February 2, 2023 Share Posted February 2, 2023 here too all the uploads made or disappear or do not pass the quality control for no reason Link to comment Share on other sites More sharing options...
Alamy Posted February 2, 2023 Share Posted February 2, 2023 Hi All,  We're currently processing a very large batch of images which may mean some minor delays to some regular uploads. Things will be back to normal in the next few days and we apologise for any inconvenience but please be aware that the upload queue may seem a little slower than normal for now.  Thanks, Chantelle 1 1 Link to comment Share on other sites More sharing options...
PatsyCollins Posted February 2, 2023 Share Posted February 2, 2023 I uploaded pictures yesterday and they've vanished. They were all showing 'processing' last night, but have gone now. Do I need to resubmit? Link to comment Share on other sites More sharing options...
Allan Bell Posted February 2, 2023 Share Posted February 2, 2023 (edited) 18 hours ago, Allan Bell said: Uploaded a batch via Web.  They went through very quick but appear to be stuck in processing.  Allan    The batch stuck in processing has disappeared from AIM.  Will have to upload them again.  Allan  Just seen Alamy's post above. It looks like they have collared another library.  ITMA   Edited February 2, 2023 by Allan Bell Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted February 2, 2023 Share Posted February 2, 2023 (edited) 4 minutes ago, Allan Bell said:   The batch stuck in processing has disappeared from AIM.  Will have to upload them again.  Allan  Just seen Alamy's post above. It looks like they have collared another library.  ITMA   One of mine disappeared, one got zeroed in AIM, Alamy promised the issue to be solved within a few days. I'd wait until uploading again. Yes, I expect soon to see a huge uptick in the library numbers....  Edited February 2, 2023 by Ognyan Yosifov Link to comment Share on other sites More sharing options...
Dave Richards Posted February 2, 2023 Share Posted February 2, 2023 I uploaded 55 yesterday which have disappeared. I'll wait for Alamy to resolve the issue. Don't want to repeat the upload and be saddled with a load of duplicates in my port. 1 1 Link to comment Share on other sites More sharing options...
Michael Ventura Posted February 2, 2023 Share Posted February 2, 2023 My small batch uploaded yesterday are now gone. I will wait a couple of days before re-uploading. Link to comment Share on other sites More sharing options...
PatsyCollins Posted February 2, 2023 Share Posted February 2, 2023 2 hours ago, Ognyan Yosifov said: Â Alamy promised the issue to be solved within a few days. Â Yes, but they haven't said whether that means our vanished uploads will return, or whether they are lost forever but the issue should stop happening in a few days. 1 Link to comment Share on other sites More sharing options...
Tony ALS Posted February 2, 2023 Share Posted February 2, 2023 I got the same message email reply from Contributor Relations as above. The way I read it is that you shouldn't upload the same again. I'd give it until Monday. Some clarification from Alamy here in this thread would help. Link to comment Share on other sites More sharing options...
Tony ALS Posted February 2, 2023 Share Posted February 2, 2023 Just checked again and my submission has just appeared showing as in QC. Link to comment Share on other sites More sharing options...
Alamy Posted February 2, 2023 Share Posted February 2, 2023 Hi All,  Yes, please do wait for the system to process your images and do not resubmit your images for now.  Thanks, Chantelle 2 Link to comment Share on other sites More sharing options...
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