Jeffrey Isaac Greenberg Posted May 31 Share Posted May 31 am I correct in noticing the Contributor Dashboard Overview graph has not been updated for at least 48 hours...? Yet Sales Reports have been... Link to comment Share on other sites More sharing options...
0 Avpics Posted May 31 Share Posted May 31 Frozen today Link to comment Share on other sites More sharing options...
0 ReeRay Posted May 31 Share Posted May 31 4 hours ago, Jeffrey Isaac Greenberg said: am I correct in noticing the Contributor Dashboard Overview graph has not been updated for at least 48 hours...? Yet Sales Reports have been... You are indeed correct Link to comment Share on other sites More sharing options...
0 Ed Rooney Posted May 31 Share Posted May 31 Yeah, mine too. Link to comment Share on other sites More sharing options...
0 Gnans Posted May 31 Share Posted May 31 5 hours ago, Jeffrey Isaac Greenberg said: am I correct in noticing the Contributor Dashboard Overview graph has not been updated for at least 48 hours...? Yet Sales Reports have been... +1 Link to comment Share on other sites More sharing options...
0 Steve F Posted May 31 Share Posted May 31 Yes. Link to comment Share on other sites More sharing options...
0 Alex Ramsay Posted May 31 Share Posted May 31 1 hour ago, Gnans said: +1 Yes, same here Link to comment Share on other sites More sharing options...
0 Avpics Posted May 31 Share Posted May 31 6 hours ago, Jeffrey Isaac Greenberg said: Yet Sales Reports have been... Also measures. You can even check for latest cleared payments in the sales report, yet they are not included in the dashboard cleared balance. To be fair I'd prefer this nitty-gritty part of the site to work like it is (sales/zooms/payments) than anything else however handy it is to have it displayed on one page. Link to comment Share on other sites More sharing options...
0 Alamy Posted May 31 Share Posted May 31 Hi All, Thank you for flagging this, I have just raised this with our IT Team and asked them to investigate. Best, Louise 3 2 Link to comment Share on other sites More sharing options...
0 Avpics Posted May 31 Share Posted May 31 @Alamy the database also hasn't updated yet today, and I've no reported sales on the last day of the month which is unheard of. If you could get the IT team to look at the second issue with great urgency that would be most appreciated! 😁 Link to comment Share on other sites More sharing options...
0 Ognyan Yosifov Posted May 31 Share Posted May 31 (edited) 24 minutes ago, Avpics said: @Alamy the database also hasn't updated yet today, and I've no reported sales on the last day of the month which is unheard of. If you could get the IT team to look at the second issue with great urgency that would be most appreciated! 😁 My experience for the day: a sale/license one hour ago showed up immediately in the "recent sales" section of the main dashboard. It normally takes 24 hours or so, depending on the system update, as we know. I'm not complaining, though 😉 Edited May 31 by Ognyan Yosifov Link to comment Share on other sites More sharing options...
0 Tony ALS Posted May 31 Share Posted May 31 Just now, Ognyan Yosifov said: My experience for the day: a sale/license one hour ago showed up immediately in the "recent sales" section of the main dashboard. It normally takes 24 hours, as we know. I'm not complaining, though 😉 Yes, same for me. Strange goings on🤔 1 Link to comment Share on other sites More sharing options...
0 Jeffrey Isaac Greenberg Posted May 31 Author Share Posted May 31 as to OP issue I can report with great vigor ISSUE RESOLVED 👍__😺 Link to comment Share on other sites More sharing options...
0 Avpics Posted May 31 Share Posted May 31 Yes, and gratifyingly the cleared balance has shot up too. Link to comment Share on other sites More sharing options...
0 Sally Robertson Posted May 31 Share Posted May 31 (edited) I have had a sale appear for 31 May on my dashboard in Recent Sales but it does not appear in my sales history with the license terms as yet. Edit: It has appeared now. Edited June 1 by Sally Robertson Link to comment Share on other sites More sharing options...
0 Martyn Posted June 1 Share Posted June 1 My dashboard is still showing as last updated 29th May ... Link to comment Share on other sites More sharing options...
0 Sally Robertson Posted June 1 Share Posted June 1 2 minutes ago, Martyn said: My dashboard is still showing as last updated 29th May ... Martyn, I’ve noticed my dashboard is the same in still showing the update as 29th May, even though a sale shows on the right for 31st May and that sale is also now listed in my sales history. So, yes, something still isn’t quite right yet. 2 Link to comment Share on other sites More sharing options...
0 Steve Kydd Posted June 2 Share Posted June 2 Dashboard is STILL showing as last updated 29th May ... Link to comment Share on other sites More sharing options...
0 Ed Rooney Posted June 3 Share Posted June 3 My last update is still showing 29 May too. I'm not a happy camper. Link to comment Share on other sites More sharing options...
0 NYCat Posted June 3 Share Posted June 3 I'm not sure what that really means. I have had Zooms reported since then. Paulette Link to comment Share on other sites More sharing options...
0 Avpics Posted June 3 Share Posted June 3 38 minutes ago, Ed Rooney said: My last update is still showing 29 May too. I'm not a happy camper. Although that date has frozen, the meaningful aspects of sales, cleared payments, zooms etc are moving freely. Link to comment Share on other sites More sharing options...
0 Betty LaRue Posted June 3 Share Posted June 3 1 hour ago, Avpics said: Although that date has frozen, the meaningful aspects of sales, cleared payments, zooms etc are moving freely. Not for me. Mine hasn’t showed a zoom in weeks. Link to comment Share on other sites More sharing options...
0 Avpics Posted June 4 Share Posted June 4 18 hours ago, Betty LaRue said: Not for me. Mine hasn’t showed a zoom in weeks. Odd. For the date range 1st to 3rd June I get 1332 views, 5 zooms, 4 sales, and I've also received cleared payments. Link to comment Share on other sites More sharing options...
0 Ed Rooney Posted June 4 Share Posted June 4 My Dashboard's last update still reads 29 May. Counting on my fingers, that's a week. Is this perhaps being presented as digital entertainment???, Link to comment Share on other sites More sharing options...
0 Alexander Hogg Posted June 4 Share Posted June 4 Same Last updated 29th May and only 48 views between 1st June till now and no zooms no cleared payments yet Link to comment Share on other sites More sharing options...
0 Tony ALS Posted June 4 Share Posted June 4 Yes, 29th May still showing. 134 views since yesterday but zooms are a rarity for me now so near zero CTR. Cleared payment as well but sales consistently zero. Motivation very low. Link to comment Share on other sites More sharing options...
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Jeffrey Isaac Greenberg
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