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They were right; I made a mistake. I have (had?) a 5-star rating. How long these days before I submit more images?

 

Edited by Ed Rooney
mistake
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Oh dear Edo, sorry to hear that.

 

There is little on the blog and FAQ to help.

 

I surmise that sanctions are applied for repeat failures, if there was nothing in the QC email then I guess they aren't putting you on a naughty step.

 

Onwards and upwards.

 

James🦔

 

 

Edited by Mr Standfast
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Sorry to hear that, Edo. QC may cut you some slack. I mistakenly uploaded a very noisy version of an image a couple of years ago. It failed of course, but the booboo didn't affect my 5-star status. No flubs since then (touch wood) fortunately. I now check images until I'm cross-eyed before submitting them. 😫

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After hearing this I think we will all be obsessively checking our images.

 

Paulette

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To be human is to be imperfect. There was a time, with Alamy and in general, when I was part of the 1%, The Perfect People. I was part of that elite group for maybe 20 minutes. I'll test my uploading in the morning. 

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Oh how the great are fallen.😭😭😭

 

Allan

 

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No problems Edo, you can re-upload straight away.

I also failed a few months back on not-so-sharp wild camels, first time in years. It didn't affect my 5 stars.

 

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I had a failure a week or two ago. Didn’t change my 5 stars and I uploaded the next day. The flower that was sharp apparently wasn’t what QC thought was the right one. I can’t argue with that, because at the time I wondered about it. Just because something in the image is pin sharp, it might be the wrong something.

You think long...you think wrong.

Just an irritating mosquito bite, Ed.

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I'm not sure where I should post this piece of bad computer news. There are several places it would fit. And please understand that I am not asking for advise on this. 

 

After the QC fail of the 12 images I had last submitted, I got 12 more ready to go this morning. I woke early, and after breakfast, I woke up my week-old M1 MackBook Air, ready to sign in. But the Air wouldn't let me sign in. I couldn't use the finger tap, and the Mac would not accept my password. 

 

I took it over to the Apple Store. They took notes about my problem (outside and masked). I made an appointment and walked back home to get the box and all the bits and parts. Later, back inside the store, someone listened to my tale, took notes, and told me they would text me when it was ready -- in an hour or so. On my third visit, they told me they had rebooted Big Sur and handed me the Mac. Wait a minute, I said. "I want to turn it on here and make sure it's working." They agreed. Under the supervision of an Apple girl (not from the invisible Genius Bar) I opened the Mac and found it asking me lots of question. I ended up sitting there for 35 minutes as it went round and round. It was not fixed. It was late afternoon by then and I was braindead. 

 

I taking the Air back tomorrow. Either they will fix the problem and present it to me so that all I have to do is sign in, or they will give me a new one or a refund.  

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1 minute ago, Ed Rooney said:

 

I'm not sure where I should post this piece of bad computer news. There are several places it would fit. And please understand that I am not asking for advise on this. 

 

After the QC fail of the 12 images I had last submitted, I got 12 more ready to go this morning. I woke early, and after breakfast, I woke up my week-old M1 MackBook Air, ready to sign in. But the Air wouldn't let me sign in. I couldn't use the finger tap, and the Mac would not accept my password. 

 

I took it over to the Apple Store. They took notes about my problem (outside and masked). I made an appointment and walked back home to get the box and all the bits and parts. Later, back inside the store, someone listened to my tale, took notes, and told me they would text me when it was ready -- in an hour or so. On my third visit, they told me they had rebooted Big Sur and handed me the Mac. Wait a minute, I said. "I want to turn it on here and make sure it's working." They agreed. Under the supervision of an Apple girl (not from the invisible Genius Bar) I opened the Mac and found it asking me lots of question. I ended up sitting there for 35 minutes as it went round and round. It was not fixed. It was late afternoon by then and I was braindead. 

 

I taking the Air back tomorrow. Either they will fix the problem and present it to me so that all I have to do is sign in, or they will give me a new one or a refund.  

Just as I was thinking of buying one myself!! Hope it gets sorted!

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If there is a hardware problem you are entitled to a new replacement computer. That would be very unusual with a brand new Mac. If it is just because they have reinstalled Big Sur then it always asks questions about locality etc when you start up for the first time before you create your log in account. You are entitled to free Apple phone support as well for 90 days. 

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7 minutes ago, Ed Rooney said:

I know all that.  

It was late afternoon by then and I was braindead. 

 

OK I was trying to be helpful as you seem confused. I was attempting to put your mind at ease. I will leave you alone. Best of luck.

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I know, Michael. I've calmed down and I have the Air up and running. Now to repeat a whole weeks work. 

 

Things went wrong because they gave me a young girl who knew as little as I do. 

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1 hour ago, Ed Rooney said:

I know, Michael. I've calmed down and I have the Air up and running. Now to repeat a whole weeks work. 

 

Things went wrong because they gave me a young girl who knew as little as I do. 

Arggh! I feel your pain.  My doctor’s new nurse dropped the ball with me. When I had the CT scan, she called me with the results and said she was sending, that day, a copy of the scan and written results straight over to the specialist I was to see. So I go to the specialist, which took me 3 weeks to get in to see, and he says, “CT scan? You had a CT scan? I know nothing about it.”

Sometimes we are just at the mercy of people who are supposed to know what they are doing, and we are helpless to do anything other than raise a little %@$#. I plan on raising some.

Good luck with your Mac.

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Posted (edited)

 

Betty, when I cool down from temper and confusion, I don't like to try to cause people to lose their jobs, but with a nurse in your situation, it might be wise to do that. The young Apple girl was trying to be helpful. She was just out of her depth. She'll improve. 

 

I'm typing this on the M1 Air, so it's step by step down the path. I plan to try to solve all problems myself in order to learn and improve. But please, folks: don't address me using therms like 'easy' or 'simple.' With me, they are not. 

 

My biggest worry about the Air is, even though they had to wipe and reinstall Big Sur OS, they did not tell me why it locked up. Will it happen again?

 

Edited by Ed Rooney
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4 hours ago, Ed Rooney said:

I'm typing this on the M1 Air,

 

Hopefully, I won't be going back to the Apple Store in a state of anger. At least not for now, not today. I continue to move ahead with the setting-up work on the M1 Air, step by slow, painful step. 

 

I was able to edit in Adobe CC LR Classic and PS this morning on my troublesome MacBook Pro -- a major breakthrough. I submitted two small groups of images to Alamy. I'm still guessing—still looking for the source of the problem—but it seems to be in either the Apple cloud or the Adobe cloud. 

 

I'm working on it. 

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The test images I submitted to Alamy yesterday passed QC, and I've still got my 5 stars -- you were right again, peoples. 

 

The struggle with my MacBooks continue. 

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On 22/04/2021 at 09:26, Ed Rooney said:

My biggest worry about the Air is, even though they had to wipe and reinstall Big Sur OS, they did not tell me why it locked up. Will it happen again?

 

Ed, they may not even know what caused it. These things aren't always obvious and, as you've discovered, not everyone working on behalf of them is an expert. But if the woman who served you was flying blind she should have called in someone more experienced. It's always best to admit when you honestly don't know.

 

Our local Apple tech is a real whiz on networks, MS and other stuff too but even he gets stumped (at least as to the cause) at times. Thankfully between us we usually find a solution.

 

Did you ask about what folders you should back up in case it has to be wiped again?

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  • 4 weeks later...
Posted (edited)

I posted this in my scones versus buns thread, but I am repeating it here:

 

"I shall be turning my back on baked goods for awhile, be they buns, scones, teacakes, Danish, cannoli, whatever. 

 

I failed QC this morning for the second time in just over a month. The culprit was a food shot. Sea bass. "Soft or lacking definition" QC said. I see it as a disagreement on what is important in selective focus. Anyway, it's their call and I will suffer in (near) silence. From now on, I will do less food and I'll be on a tripod at f8 when doing it. 

 

I hope I don't lose my 5-star QC status over this. And I wonder what will be going wrong next."

 

Edited by Ed Rooney
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Edo I sometimes go through a patch where food and plant images seem to be coming out as blurred/OOF so I boot them into touch and go out and shoot buildings and other things with indisputable sharp edges.

 

That seems to realign my eyeball focus. Which is, I think, my trouble with shooting food and plants.

 

Allan

 

Gosh it is nice just to have a chat.

 

ITMA

 

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11 minutes ago, Allan Bell said:

 

Gosh it is nice just to have a chat.

 

 

It would indeed. 

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Actually it is difficult to get truly sharp edges with food. If I am shooting from above but slightly to one side I make sure the edges of the plate/dish are sharp in the image. If not forget it.

 

Allan

 

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