KWheal Posted October 12, 2015 Share Posted October 12, 2015 I just uploaded via non ftp route and nothing is showing in track submissions. Not processing/received or anything. Anyone done any uploads today? If so are yours showing Kevin Link to comment Share on other sites More sharing options...
Niels Quist Posted October 12, 2015 Share Posted October 12, 2015 Yes, and yesterday. The first four appeared in track your submissions yesterday - the later uploaded 4-5 have not appeared. Tried with one again today - still no appearance. Now I am curious whether any approving of the images may update the list. Link to comment Share on other sites More sharing options...
Ed Rooney Posted October 12, 2015 Share Posted October 12, 2015 My unload from here in NYC went normally this morning. I've stopped unloading on Sundays, because too often I have had a problem. Link to comment Share on other sites More sharing options...
Russell Posted October 12, 2015 Share Posted October 12, 2015 I uploaded by FTP about 8 hrs. ago. Nothing showing in My Submissions. Link to comment Share on other sites More sharing options...
Niels Quist Posted October 12, 2015 Share Posted October 12, 2015 I have just tried the FTP upload - it seems to work with a little, but quite expected, waiting time for the upload to turn up. I would have written that I would use the FTP upload only from now on - until I read Russell's post... Link to comment Share on other sites More sharing options...
Brian Yarvin Posted October 12, 2015 Share Posted October 12, 2015 I tried to upload twice in the past eighteen hours, my submission vanished both times. Is it time to contact Member Services yet? Link to comment Share on other sites More sharing options...
John Mitchell Posted October 12, 2015 Share Posted October 12, 2015 I tried to upload twice in the past eighteen hours, my submission vanished both times. Is it time to contact Member Services yet? This happened to me last week. I uploaded on Thursday night, and the submission disappeared. Checked Friday morning and there it was "Awaiting QC." It passed on Monday. My uneducated guess is that the system gets overloaded, which ain't surprising. Link to comment Share on other sites More sharing options...
Mieneke Posted October 12, 2015 Share Posted October 12, 2015 I have had the same problem. Tried to upload photos yesterday evening and again today. Nothing happened. Guess I've just to a patient for a while .... Link to comment Share on other sites More sharing options...
Brian Yarvin Posted October 13, 2015 Share Posted October 13, 2015 Must be the day of the week ... I uploaded twenty images in two submissions and they went fine. Link to comment Share on other sites More sharing options...
Russell Posted October 13, 2015 Share Posted October 13, 2015 Must be the day of the week There's clearly something wrong. Mine still haven't shown - 20 hours now. The issue is whether or not to try again. A comment from Alamy would help! Link to comment Share on other sites More sharing options...
MartinCP Posted October 13, 2015 Share Posted October 13, 2015 Must be the day of the week There's clearly something wrong. Mine still haven't shown - 20 hours now. The issue is whether or not to try again. A comment from Alamy would help! Same here. Link to comment Share on other sites More sharing options...
Fi Melbourne Posted October 13, 2015 Share Posted October 13, 2015 It has been two days, nothing is showing up. Link to comment Share on other sites More sharing options...
Niels Quist Posted October 13, 2015 Share Posted October 13, 2015 The ones that didn't turn up have not been cleared - the ones on the track your submissions list have passed. I uploaded a batch yesterday (Monday) evening via FTP - they are on the list awaiting QC now. If the images are not listed after 20 hours I would risk a new upload - in my opinion the FTP route seems more reliable now. Link to comment Share on other sites More sharing options...
Sprocket Posted October 13, 2015 Share Posted October 13, 2015 Must be the day of the week There's clearly something wrong. Mine still haven't shown - 20 hours now. The issue is whether or not to try again. A comment from Alamy would help! +1 I uploaded on Sunday evening via the website and via FTP. Neither attempt is showing in Track Submissions yet. Link to comment Share on other sites More sharing options...
Russell Posted October 13, 2015 Share Posted October 13, 2015 Looks to me like a general problem with the back-end processes. The stats data has not been updated yet today either. Link to comment Share on other sites More sharing options...
Kathy deWitt Posted October 13, 2015 Share Posted October 13, 2015 Maybe it is only a problem with one uploading route/machine as I uploaded over the past few days with images through as usual the following day. The last two successful submissions haven't been accompanied by an email alert. But the Measures problem has yet to be resolved. Kathy Link to comment Share on other sites More sharing options...
Pearl Posted October 13, 2015 Share Posted October 13, 2015 I have just done a web upload and they are all showing as processing straight away. And now Awaiting QC so no problems there. Pearl Link to comment Share on other sites More sharing options...
Russell Posted October 13, 2015 Share Posted October 13, 2015 I checked with Member Services and they could find no trace of yesterday's submission. So I resubmitted and half an hour after the FTP completion they appeared as awaiting QC. Who knows what happened to the originals. I just hope they don't now turn up as a duplicate set. Link to comment Share on other sites More sharing options...
Peter Jordan Posted October 13, 2015 Share Posted October 13, 2015 I checked with Member Services and they could find no trace of yesterday's submission. So I resubmitted and half an hour after the FTP completion they appeared as awaiting QC. Who knows what happened to the originals. I just hope they don't now turn up as a duplicate set. Me too, I uploaded 20 by normal web route on Monday Morning at 9:30 am. The upload appeared to go absolutely as normal. I checked at 1530 and nothing was showing on "Track Submissions". I then e-mailed MS, and they replied this morning to say that nothing had been received. Uploaded a trial batch of 5 at 12:30 today. Usually the upload appears on "Track Submissions" immediately after it has completed. This time - nothing. However after about half an hour the 5 did appear on "Track Submissions". I am glad it is not just me! I am preparing images now, and will try another upload shortly. Link to comment Share on other sites More sharing options...
Ed Rooney Posted October 13, 2015 Share Posted October 13, 2015 Good luck, Peter. It seems to be a glitch in certain parts of the UK or the World. Everything is OK here at the moment. Link to comment Share on other sites More sharing options...
Peter Jordan Posted October 13, 2015 Share Posted October 13, 2015 Good luck, Peter. It seems to be a glitch in certain parts of the UK or the World. Everything is OK here at the moment. I am just uploading 22 now, fingers crossed. . . Link to comment Share on other sites More sharing options...
Graham Posted October 13, 2015 Share Posted October 13, 2015 Uploaded 10 an hour ago - no sign of them in track submissions Link to comment Share on other sites More sharing options...
Peter Jordan Posted October 14, 2015 Share Posted October 14, 2015 Still more trouble. After an upload of 20 on Monday 12th, that never appeared. I e-mailed MS and asked them to check if they had been received. On 13th I received a reply saying that they had not. So on Tuesday 13th I uploaded 5 as a test. The 5 took some time to appear but eventually came to "Awaiting QC". I then uploaded a further 22 images and these went through to "Awaiting QC" So last evening I had the following: Top Line 13th 22 Images "Awaiting QC" Second Line 13th 5 Images "Awaiting QC" This morning it reads: Top Line 14th 25 Images "Processing" Second Line 13th 22 Images "Awaiting QC" How can this be?? I have e-mailed MS to enquire. Link to comment Share on other sites More sharing options...
Russell Posted October 14, 2015 Share Posted October 14, 2015 How can this be?? Beats me! I hope you'll let us know MS response Peter. 1 hour later, I've just checked and my missing batch has now appeared in Track my submissions! Link to comment Share on other sites More sharing options...
Graham Posted October 14, 2015 Share Posted October 14, 2015 I have woken up this morning to find that my missing 10 uploads from last night are now showing as 20 processing! Link to comment Share on other sites More sharing options...
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