John Walker Posted July 20, 2016 Share Posted July 20, 2016 My Alamy Dashboard has not updated for a couple of days - still showing last update as the 18th. Is this the same for you all or perhaps I have a problem with my system? Thanks John Link to comment Share on other sites More sharing options...
MariaJ Posted July 20, 2016 Share Posted July 20, 2016 I noticed the same. Link to comment Share on other sites More sharing options...
Craig Yates Posted July 20, 2016 Share Posted July 20, 2016 Yes it's stuck. It will be the hot weather that's caused it. Regards Craig Link to comment Share on other sites More sharing options...
CandyAppleRed Images Posted July 20, 2016 Share Posted July 20, 2016 Same here but my Alamy Measures did update yesterday (19th) at 1245. Link to comment Share on other sites More sharing options...
Perry Posted July 20, 2016 Share Posted July 20, 2016 I was going to say the same but just updated now, since 18th. Link to comment Share on other sites More sharing options...
John Walker Posted July 20, 2016 Author Share Posted July 20, 2016 Within a couple of minutes of sending the above post mine has updated. No exciting sales though Link to comment Share on other sites More sharing options...
AlessandraRC Posted July 21, 2016 Share Posted July 21, 2016 I would not know, my dashboard never changes Link to comment Share on other sites More sharing options...
Jansos Posted July 21, 2016 Share Posted July 21, 2016 I would not know, my dashboard never changes I know the feeling! It's depressing isn't it? :-( Link to comment Share on other sites More sharing options...
Allan Bell Posted July 21, 2016 Share Posted July 21, 2016 Mine seems to be updating later in the day. Around 3.00pm Cambridge England time. Allan Link to comment Share on other sites More sharing options...
ReeRay Posted July 21, 2016 Share Posted July 21, 2016 ^^ 21.00 hrs here and soon with the clock change 22.00 hrs - Bedtime! Link to comment Share on other sites More sharing options...
John Walker Posted July 29, 2016 Author Share Posted July 29, 2016 I notice the dashboard hasn't updated for a couple of days again. I think today is the last day for updates for this month. Fingers crossed that we get an update as I'm just a couple of dollars short of another payout. Link to comment Share on other sites More sharing options...
wiskerke Posted July 29, 2016 Share Posted July 29, 2016 I notice the dashboard hasn't updated for a couple of days again. I think today is the last day for updates for this month. Fingers crossed that we get an update as I'm just a couple of dollars short of another payout. I've found recently that cleared sales, which I imagine is what you're waiting for at the moment, show up first on the "View your account balance" screen, even before the "Download sales report" screen. Whereas sales reportage shows first on the "Download sales report" screen (and that's updating for me as I had a sale come through early this morning). So under your account balance, look at the cleared balance at the top, and that maybe more up to date than anywhere else. Geoff. Yes the only thing that seems to lag behind is the recent sales column. The total amount of sales; the $ amount and the CTR are all up to date. wim Link to comment Share on other sites More sharing options...
John Walker Posted July 29, 2016 Author Share Posted July 29, 2016 Excellent advice Geoff and Wim I've just checked as you suggest and I am in fact way over the minimum payout total for my cleared balance. It just hasn't updated on the dashboard where it usually changes to 'We'll pay you on 1st xxxx' Thanks Link to comment Share on other sites More sharing options...
wiskerke Posted July 29, 2016 Share Posted July 29, 2016 Excellent advice Geoff and Wim I've just checked as you suggest and I am in fact way over the minimum payout total for my cleared balance. It just hasn't updated on the dashboard where it usually changes to 'We'll pay you on 1st xxxx' Thanks Yes, I noticed that the cleared balance is also a bit behind. Not a whole lot though. About $50 in my case. How many days that is? Don't know; one, two? Anyway I never check it here, I use Geoff's method. wim Link to comment Share on other sites More sharing options...
Colblimp Posted July 31, 2016 Share Posted July 31, 2016 Mine seems to be updating later in the day. Around 3.00pm Cambridge England time. Allan LOL @ Cambridge time! Link to comment Share on other sites More sharing options...
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