Liam Bunce Posted November 25, 2013 Share Posted November 25, 2013 Hi all Just checked my Alamy sales I'm sure it is not April fools day, please tell me if i am wrong. 4 sales same image all going to the same company totaling $456 92 image C13F9P Country: HungaryUsage: EditorialMedia: Textbook - print onlyPrint run: up to 5,000Placement: InsideImage Size: 1 pageStart: 15 January 2014End: 15 January 2017 Liam Link to comment Share on other sites More sharing options...
Steven Gillis Posted November 25, 2013 Share Posted November 25, 2013 Nice one Liam. Regards Link to comment Share on other sites More sharing options...
BqarbaraL Posted November 25, 2013 Share Posted November 25, 2013 WoW Liam that's great .. Link to comment Share on other sites More sharing options...
losdemas Posted November 25, 2013 Share Posted November 25, 2013 Dunno, to be honest, those with similar sales will be able to help. Could be translations or same licence conditions for different books? If they are all sales of the same image to the same buyer, then well done! Link to comment Share on other sites More sharing options...
Mirco Vacca Posted November 25, 2013 Share Posted November 25, 2013 Great !!!!! Just for my curiousity.... you dont need to show us the image but just tell what image it was in general? Mirco Link to comment Share on other sites More sharing options...
Ed Rooney Posted November 25, 2013 Share Posted November 25, 2013 Liam, May misfortune follow you the rest of your life . . . and never catch up. Link to comment Share on other sites More sharing options...
Pearl Posted November 25, 2013 Share Posted November 25, 2013 Great !!!!! Just for my curiousity.... you dont need to show us the image but just tell what image it was in general? Mirco He has told us the image code Pearl Link to comment Share on other sites More sharing options...
OneWay Posted November 25, 2013 Share Posted November 25, 2013 It's been a while, but I've had multiple sales like that Liam. The image could be used to illustrate the topic, used again in the table of contents, the teacher's edition, and in the on-line version. Consider yourself lucky that it sold separately four times. Lately, many of my textbook sales have been all-inclusive use, licensed for 25 years, and for far less than you received separately (see below), Country: WorldwideUsage: EditorialMedia: Textbook - print and e-bookPrint run: UnlimitedPlacement: InsideImage Size: 2 page spreadStart: 01 January 2014End: 01 January 2039Re-clearing of an existing Edition/ Program. All terms and rights granted as per the Alamy Preferred Vendor Agreement dated 26th January 2010 prevail. Flat rate per image, license period 20 years. For $90. Nice eland! Dave Link to comment Share on other sites More sharing options...
Mirco Vacca Posted November 25, 2013 Share Posted November 25, 2013 Great !!!!! Just for my curiousity.... you dont need to show us the image but just tell what image it was in general? Mirco He has told us the image code Pearl Thanks for your little push in the right direction Pearl Link to comment Share on other sites More sharing options...
Liam Bunce Posted November 27, 2013 Author Share Posted November 27, 2013 Not so good after all, April fools day it must have been!!! 3 out of the 4 sale have now been refunded. doe,s this mean i will now have to return my new toy!! Liam Link to comment Share on other sites More sharing options...
Steven Gillis Posted November 27, 2013 Share Posted November 27, 2013 Ouch! That's tough Liam. Regards Link to comment Share on other sites More sharing options...
CandyAppleRed Images Posted November 27, 2013 Share Posted November 27, 2013 Bad luck Liam. I have yet to be hit with a dreaded refund, but every time I get a decent sale, it is a bit of a worry until "cleared" lights up! Link to comment Share on other sites More sharing options...
Liam Bunce Posted November 27, 2013 Author Share Posted November 27, 2013 Perhaps it was a little presumptuous of me to announce the sales so soon. Link to comment Share on other sites More sharing options...
Pearl Posted November 27, 2013 Share Posted November 27, 2013 Bad luck Liam. I have yet to be hit with a dreaded refund, but every time I get a decent sale, it is a bit of a worry until "cleared" lights up! You are still not safe even after it has cleared. I have had refunds long after the money has been banked and that really is annoying. Pearl Link to comment Share on other sites More sharing options...
losdemas Posted November 27, 2013 Share Posted November 27, 2013 Bad luck Liam. Still $114.23 gross is better than a kick in the teeth, eh? Bad luck Liam. I have yet to be hit with a dreaded refund, but every time I get a decent sale, it is a bit of a worry until "cleared" lights up! You are still not safe even after it has cleared. I have had refunds long after the money has been banked and that really is annoying. Pearl I have never seen how that can be justified. Link to comment Share on other sites More sharing options...
Alamy Posted November 27, 2013 Share Posted November 27, 2013 Hi Liam, Sorry for the confusion here - we've asked our billing team what the situation is for this and will report back - we appreciate how disappointing it is to see refunds. Alamy Link to comment Share on other sites More sharing options...
losdemas Posted November 27, 2013 Share Posted November 27, 2013 Hi Liam, Sorry for the confusion here - we've asked our billing team what the situation is for this and will report back - we appreciate how disappointing it is to see refunds. Alamy That's a nice addition. Link to comment Share on other sites More sharing options...
John Morrison Posted November 27, 2013 Share Posted November 27, 2013 Hi Liam, Sorry for the confusion here - we've asked our billing team what the situation is for this and will report back - we appreciate how disappointing it is to see refunds. Alamy That's a nice addition. More of a subtraction, I reckon... Link to comment Share on other sites More sharing options...
OneWay Posted November 27, 2013 Share Posted November 27, 2013 Sorry to hear that three of the sales were refunded. Look at the good side of things, one image was licensed. Better luck next time, Liam. Dave Link to comment Share on other sites More sharing options...
Alamy Posted November 28, 2013 Share Posted November 28, 2013 So we've got the back story behind this one now. The client purchased the image via the website multiple times as they weren't familiar with downloading and purchasing online. They ended up repeating the purchase a few times and then got in touch with us asking us to cancel the duplicate sales, which we did. Hope this clears things up. Cheers Alamy Link to comment Share on other sites More sharing options...
Pearl Posted November 28, 2013 Share Posted November 28, 2013 From experience I would always expect refunds when there are multiple sales especially if the license description is the same. Only occassionally it works out well. Back in the day there were often 2 sales for the same image in a text book with one half the price of the other but I haven't even seen that for a long time. Pearl Link to comment Share on other sites More sharing options...
CandyAppleRed Images Posted November 28, 2013 Share Posted November 28, 2013 That refund after payment is dreadful, Pearl. How on earth did they justify that one? Link to comment Share on other sites More sharing options...
Pearl Posted November 28, 2013 Share Posted November 28, 2013 That refund after payment is dreadful, Pearl. How on earth did they justify that one? The first time it happened it was a large sale and the refund to the client was £12 more than I had originally received because the exchange rate had changed in the meantime. I did complain to Alamy and they made up up the difference but also made it quite clear that doing so was a one off. The second time it was through a Japanese distributor and only a relatively small sale but it was at least 6 months after the original sale. Pearl Link to comment Share on other sites More sharing options...
Phil Crean Posted November 28, 2013 Share Posted November 28, 2013 Just had a nice triple sale, for cover use, 1/8 page and 3/4 pg in the one magazine Some more of these would be nice Alamy Link to comment Share on other sites More sharing options...
Stokie Posted November 28, 2013 Share Posted November 28, 2013 My second highest ever sale of $211.14 was refunded 15 months after the day it sold!! I wasn't best pleased! The same client did buy it again for $79.28 however. John. Link to comment Share on other sites More sharing options...
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