Iain Masterton Posted August 1, 2021 Share Posted August 1, 2021 Have a look in your balance of accounts, Has anyone else noticed a massive withdrawal by Alamy? Link to comment Share on other sites More sharing options...
Simon Posted August 1, 2021 Share Posted August 1, 2021 Same here ..wtf ! Link to comment Share on other sites More sharing options...
Chris Burrows Posted August 1, 2021 Share Posted August 1, 2021 I have not seen anything like this but seems some have.... Link to comment Share on other sites More sharing options...
Steve F Posted August 1, 2021 Share Posted August 1, 2021 https://discussion.alamy.com/topic/14675-cleared-balance-not-as-it-should-be/ 1 Link to comment Share on other sites More sharing options...
Iain Masterton Posted August 1, 2021 Author Share Posted August 1, 2021 And what the hell is an "image storage fee"? This is what the deduction is called under balance of account Link to comment Share on other sites More sharing options...
Tim Gainey Posted August 1, 2021 Share Posted August 1, 2021 1 minute ago, Iain Masterton said: And what the hell is an "image storage fee"? This is what the deduction is called under balance of account My thoughts exactly !!!! Link to comment Share on other sites More sharing options...
lisah2006 Posted August 1, 2021 Share Posted August 1, 2021 $-250 for me. Link to comment Share on other sites More sharing options...
KenHawkinsPicturesCom Posted August 1, 2021 Share Posted August 1, 2021 My balance of account is saying that I've been charged an "image storage fee" of $2881.80. I went to the contract T&C's heading of "Storage Fees" and found... "Storage Fees"means the Alamy fee per item of Content per month, or part thereof, levied in advance every month. This fee came into effect on 1 March 2003. These fees apply to the discontinued Alamy Green and Red commission schedules only. Looks to me that this charge has been in error. If not, with my account now nearing $100,000.00 in sales, I'll be packing my bags and heading down the road... Link to comment Share on other sites More sharing options...
Sally Posted August 1, 2021 Share Posted August 1, 2021 What?! Nothing for me, in fact yesterday I received $28 something in ‘Other Income’ whatever that is. Surely another technical glitch. Link to comment Share on other sites More sharing options...
Colblimp Posted August 1, 2021 Share Posted August 1, 2021 Nothing for me. Link to comment Share on other sites More sharing options...
meanderingemu Posted August 1, 2021 Share Posted August 1, 2021 48 minutes ago, Sally said: What?! Nothing for me, in fact yesterday I received $28 something in ‘Other Income’ whatever that is. Surely another technical glitch. could the other income possibly be the commission Alamy is "waving" on your distribution sales that should not have been? Link to comment Share on other sites More sharing options...
Sally Posted August 1, 2021 Share Posted August 1, 2021 (edited) 47 minutes ago, meanderingemu said: could the other income possibly be the commission Alamy is "waving" on your distribution sales that should not have been? No , don’t think so as that particular sale has been amended. But who knows… Edit: further investigation shows you are right and it is a refund for that. Edited August 1, 2021 by Sally 1 Link to comment Share on other sites More sharing options...
Cryptoprocta Posted August 1, 2021 Share Posted August 1, 2021 So far I don't see any adjustments, thank goodness. How can this happen? At my 'other place', something similar happened a few years back and it transpired it was something they were 'thinking about' and beta testing, and somehow it accidentally went 'live'. If Alamy are thinking about charging storage fees - as well as clawing back 20% and not improving chasing up on non-reporters - they're going to use up any last shreds of goodwill which may remain. 2 7 Link to comment Share on other sites More sharing options...
Colblimp Posted August 2, 2021 Share Posted August 2, 2021 10 hours ago, Cryptoprocta said: they're going to use up any last shreds of goodwill which may remain. All the goodwill went a long, long time ago. 1 Link to comment Share on other sites More sharing options...
Allan Bell Posted August 2, 2021 Share Posted August 2, 2021 Perhaps Ms Shelley could state that we (PA/Alamy) have no plans to charge you (us) for storage space - ever! If they do I am definitely OUT as I have always said I would NEVER load images to a site which charges a fee for hosting particularly when they are already making income out of my images by charging a %age on any sale or licence of my images. Allan Maybe this was a planned slip up to test the waters? ITMA 2 Link to comment Share on other sites More sharing options...
Alamy Posted August 2, 2021 Share Posted August 2, 2021 Hi All, Apologies for the inconvenience that this has caused. We are working on this and can assure you that this will be fixed as soon as possible. Thanks, Alamy 1 Link to comment Share on other sites More sharing options...
Alamy Posted August 3, 2021 Share Posted August 3, 2021 When moving over to a new internal system, some older dormant code was mistakenly reinstated (many, many years ago we had some commission models with storage fees). This was quickly spotted, fixed and any fees were refunded. In total this affected no more than 160 contributors. Apologies to any of you who were left confused by this. Best, James A Head of Content 2 1 Link to comment Share on other sites More sharing options...
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