Betty LaRue Posted August 9, 2013 Share Posted August 9, 2013 After waiting a week to have a 14 image upload approved, I assumed the slowness was caused by whatever glitch is going on with Alamy approvals. Today I finally got a "Partially Failed". Out of those 14 images, only 6 passed. The other 8 had the message, "Image Processing Error." This is never happened to me before. Actually, only maybe twice did I have one image each time with a processing error. Have the gremlins invaded Alamy this far before Halloween? Link to comment Share on other sites More sharing options...
Duncan_Andison Posted August 9, 2013 Share Posted August 9, 2013 There was a problem but Alamy confirmed in the "Processing - Average waiting time 24 hours" thread that it was fixed. So you should be ok to re-submit / send any new files to them. Link to comment Share on other sites More sharing options...
Pearl Posted August 9, 2013 Share Posted August 9, 2013 My colleague had a similar thing but the upload went back to awaiting QC after going to Partially Failed. All very odd. Pearl Link to comment Share on other sites More sharing options...
Bobbster Posted August 9, 2013 Share Posted August 9, 2013 Ha, Your lucky Pearl as regards the waiting time, I uploaded 46 images on August 1st, was 24hrs and now still awaiting QC, I think there are a few glitches in the system that need sorting still. I know Alamy are on the case so guess I will have to wait. I had one submission where nine images failed because they were the wrong size, they weren't I double checked. It's a computer system so gremlins/glitches are going to appear at some stage I suppose, just wish there was a option to delete and re-upload images that are stuck in the system when these errors become evident. Link to comment Share on other sites More sharing options...
Allan Bell Posted August 9, 2013 Share Posted August 9, 2013 Don't worry. I uploaded some images on 29th July which went straight to 23hrs. "Good!" I thought. When they had not been QCd by the 6th August I thought I was in line for a fail. "Damn!" I thought Fortunately they passed QC on the 8th August. "Hooray!" That is the longest I have waited for a pass, they are usually through in two days. Allan Link to comment Share on other sites More sharing options...
Betty LaRue Posted August 9, 2013 Author Share Posted August 9, 2013 There was a problem but Alamy confirmed in the "Processing - Average waiting time 24 hours" thread that it was fixed. So you should be ok to re-submit / send any new files to them. I did resubmit the ones with an error in a new upload last night, so I'll see how it goes. Link to comment Share on other sites More sharing options...
Imagery by Charly Posted August 9, 2013 Share Posted August 9, 2013 My first 15 submissions were done in 24 hours. So figured I'd start putting up more than one at a time and with 2 pending, both failed for 1 image being SoLD, which I can't really agree with. Every submission since then has taken 4 days or more, which is frustrating a bit cuz I no longer will put up any submissions until the one pending passes or fails. At this rate, 1 submission a week, it will take me for bloody ever to get 1000 images up. I know I could put up more than 5-20 images per submission, but time isn't on my side. Link to comment Share on other sites More sharing options...
Duncan_Andison Posted August 9, 2013 Share Posted August 9, 2013 Don't worry. I uploaded some images on 29th July which went straight to 23hrs. "Good!" I thought. When they had not been QCd by the 6th August I thought I was in line for a fail. "Damn!" I thought Fortunately they passed QC on the 8th August. "Hooray!" That is the longest I have waited for a pass, they are usually through in two days. Allan It's an horrible feeling..... waiting, not knowing...... then they pass and it's a massive sigh of relief. Especially when you know they are normally done within x amount of time! I guess Alamy are a victim of there own success, they are normally so good and fast at turning things around you sort of expect it all the time..... *a nod of acknowledgement to the QC team* Link to comment Share on other sites More sharing options...
spacecadet Posted August 9, 2013 Share Posted August 9, 2013 My first 15 submissions were done in 24 hours. So figured I'd start putting up more than one at a time and with 2 pending, both failed for 1 image being SoLD, which I can't really agree with. Every submission since then has taken 4 days or more, which is frustrating a bit cuz I no longer will put up any submissions until the one pending passes or fails. At this rate, 1 submission a week, it will take me for bloody ever to get 1000 images up. I know I could put up more than 5-20 images per submission, but time isn't on my side. That's a considerable incentive to be rigorous with your own QC. After four years I'm confident enough to overlap submissions and I've only come unstuck once in 150 submissions. Link to comment Share on other sites More sharing options...
Phil Robinson Posted August 9, 2013 Share Posted August 9, 2013 I also had a four day wait, then a partial fail with 3 processing errors. It's nice when it stops. Link to comment Share on other sites More sharing options...
Imagery by Charly Posted August 10, 2013 Share Posted August 10, 2013 Mark, I am diligent in my QC and as I stated, I don't agree with the image being SoLD. Granted it was taken as a jpeg (on a tripod w/settings near what I would've chosen with Manual) when I knew nothing at all about photography/cameras, but still I found it good quality. I think it was the way I processed it, as I will sometimes go a bit more than normal editing on images to give a different look. Once in the beginning, I had an upload of an image stall. At the time I just canceled the upload all together and tried a different time w/o incident. This morning I uploaded 40 images and had about 4-6 stall, but this time paused it, then continued the upload. Curious if those that had partial fails remember this happening to those rejected? Link to comment Share on other sites More sharing options...
Betty LaRue Posted August 11, 2013 Author Share Posted August 11, 2013 As I reported, I resubmitted the processing error images along with new stuff. They passed in a day. Now, as I see in the other thread, that Alamy reprocessed those "image error" pics of others. I checked mine and by golly, they passed mine through, too. So I have them approved twice. Now I have to write down the numbers and be sure to not keyword both batches. How to handle this? Just not process them and have them forever linger as unfinished, or put them up for deletion? The latter, I assume. Next time I shall wait a week before uploading those again to give them a chance at a 2nd review. Link to comment Share on other sites More sharing options...
Steve B Posted August 11, 2013 Share Posted August 11, 2013 As I reported, I resubmitted the processing error images along with new stuff. They passed in a day. Now, as I see in the other thread, that Alamy reprocessed those "image error" pics of others. I checked mine and by golly, they passed mine through, too. So I have them approved twice. Now I have to write down the numbers and be sure to not keyword both batches. How to handle this? Just not process them and have them forever linger as unfinished, or put them up for deletion? The latter, I assume. Next time I shall wait a week before uploading those again to give them a chance at a 2nd review. Hello Betty, Just delete them in "manage images" before they get keyworded...and they will be gone. Link to comment Share on other sites More sharing options...
Bryan Posted August 11, 2013 Share Posted August 11, 2013 When I started to Manage Images yesterday I had a few with image processing errors following the 24 hr carry on, but they all magically reverted to passed QC when the system was sorted out and before I was finished my keywording. Edit - Just noticed that there is another thread about this! Link to comment Share on other sites More sharing options...
dov makabaw Posted August 11, 2013 Share Posted August 11, 2013 I am still waiting for a batch uploaded on 1st Aug although my batch on 2nd Aug passed QC in days. i seem to remember that this has happened before. dov Link to comment Share on other sites More sharing options...
kensplace Posted August 11, 2013 Share Posted August 11, 2013 my stalled batch cleared, with 2 processing errors, then later, those cleared up and all is well now. Link to comment Share on other sites More sharing options...
Betty LaRue Posted August 12, 2013 Author Share Posted August 12, 2013 As I reported, I resubmitted the processing error images along with new stuff. They passed in a day. Now, as I see in the other thread, that Alamy reprocessed those "image error" pics of others. I checked mine and by golly, they passed mine through, too. So I have them approved twice. Now I have to write down the numbers and be sure to not keyword both batches. How to handle this? Just not process them and have them forever linger as unfinished, or put them up for deletion? The latter, I assume. Next time I shall wait a week before uploading those again to give them a chance at a 2nd review. Hello Betty, Just delete them in "manage images" before they get keyworded...and they will be gone. Thanks, Steve. Link to comment Share on other sites More sharing options...
incamerastock Posted August 12, 2013 Share Posted August 12, 2013 Strange goings on at the moment. Had an August 1st batch that passed once Alamy fixed apart from 11 that failed to process. These then appeared as passed over the next couple of days (thankfully I hadn't reuploaded).Next few batches went 23 > QC fine.This morning a batch went 23 > 24 and this evening another batch went 23 > 24.I have no idea if it's our end or Alamy's end. Both subs uploaded with zero failures reported by the uploader.J Link to comment Share on other sites More sharing options...
incamerastock Posted August 13, 2013 Share Posted August 13, 2013 Second batch that got stuck last night has now gone 'Awaiting QC'. That's good. Seems there's still a few gremlins being ironed out! :-) **update:** All passed just now, no partial fails. So a '24' doesn't necessarily mean a partial fail!J Link to comment Share on other sites More sharing options...
OneWay Posted August 13, 2013 Share Posted August 13, 2013 Stalled submission from August 1 just showed up as Passed 30 seconds ago. Thanks! Dave Link to comment Share on other sites More sharing options...
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