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Sorry, this image isn't available for this license?


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I was surprised to see some of my images are not available, I don't know how I managed to do this. Can you advise me how to make them 'available' please?

 
Personal use
£ 9.99
Presentation or newsletters
£ 9.99

Sorry, this image isn't available for this license

Website
£ 29.99

Sorry, this image isn't available for this license

Magazines and books
£ 39.99
Marketing package: Small business
£ 39.99

Sorry, this image isn't available for this license

Marketing package: Large business
£ 149.99

Sorry, this image isn't available for this license

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8 minutes ago, FOTOLINCS said:

I was surprised to see some of my images are not available, I don't know how I managed to do this. Can you advise me how to make them 'available' please?

 
Personal use
£ 9.99
Presentation or newsletters
£ 9.99

Sorry, this image isn't available for this license

Website
£ 29.99

Sorry, this image isn't available for this license

Magazines and books
£ 39.99
Marketing package: Small business
£ 39.99

Sorry, this image isn't available for this license

Marketing package: Large business
£ 149.99

Sorry, this image isn't available for this license

Just go to "Optional" tab in Alamy Image Manager and check/uncheck the restriction options.

Allow 24 hours for the system to refresh the content after doing it.

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Off the top of my head I would say the 'Sell for editorial use only' box has been ticked on such images. Give us one or two examples to look at.

 

If you have not ticked the box yourself, deliberately or inadvertently, it is possible Alamy have done so, depending on the content of the picture, in which case it would be prudent to find out why. Again, example images might help us identify the issue.

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51 minutes ago, Joseph Clemson said:

If you have not ticked the box yourself, deliberately or inadvertently, it is possible Alamy have done so, depending on the content of the picture, in which case it would be prudent to find out why. Again, example images might help us identify the issue.

 

As Joseph said.  For instance you have a lot of images of the Lincolnshire Show showing people and property but without releases, yet there are no restrictions.  I would definitely have marked these as 'Editorial Only'.

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Posted (edited)

Here is an Image ID: 2HMPMYC

I haven't ticked any of the boxes as of course I want them to sell to...

Edited by FOTOLINCS
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12 minutes ago, FOTOLINCS said:

Here is an Image ID: 2HMPMYC

I haven't ticked any of the boxes as of course I want them to sell to...

It doesn't look like any of those uses are restricted for that image?

 

Kumar

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2HMPMYC has no restrictions here.

 

 Personal use

 

€ 11.00
Presentation or newsletters
€ 11.00
Website
€ 32.00
Magazines and books
€ 53.00
Marketing package: Small business
€ 48.00
Marketing package: Large business
€ 189.00

 

wim

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So why am I seeing...

Personal use
£ 9.99
Presentation or newsletters
£ 9.99

Sorry, this image isn't available for this license

Website
£ 29.99

Sorry, this image isn't available for this license

Magazines and books
£ 39.99
Marketing package: Small business
£ 39.99

Sorry, this image isn't available for this license

Marketing package: Large business
£ 149.99

Sorry, this image isn't available for this license

  • Confused 1
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I was wondering if it might be something to do with location, where some images are not made not available in particular territories, but I'm in the UK and looking at 2HMPMYC I can't see any restrictions either. I assume you are in the UK, FotoLincs.

 

Sounds like it might be something you need to raise with contributor relations (contributors@alamy.com).

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In Canada

 

  • Personal use
    Personal prints, cards and gifts, or reference for artists. Non-commercial use only, not for resale.
    CA$19.99
  • Presentation or newsletters
    CA$19.99
  • Website
    CA$49.99
  • Magazines and books
    CA$69.99
  • Marketing package - Small business
    CA$59.99
  • Marketing package - Large business
    CA$199.99
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I'm in the UK and don't see any restrictions on that image. Can you double check that the reference number given is correct. Do the affected images have anything in common, such as one upload batch, or all tagged in a single session? Were you accessing via a VPN when performing the search? (That's a long shot, but there's the possibility it could trigger something).

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