Phil Robinson Posted August 1, 2021 Share Posted August 1, 2021 On my dashboard page, my Current Cleared Balance has suddenly gone from a half-decent figure to $-3,804. Is it just me? 1 Link to comment Share on other sites More sharing options...
0 Alamy Posted August 3, 2021 Share Posted August 3, 2021 23 hours ago, spacecadet said: As I said somewhere else (I can't quote where- Alamy seems to have been deleting posts) I don't think that's good enough. After all in December they had "no plans" to cut our commission. Those non-existent plans were executed (I choose the word advisedly) last week, of course. This is nothing to do with future plans - it's quite the opposite. When moving over to a new internal system, some older dormant code was mistakenly reinstated (many, many years ago we had some commission models with storage fees). This was quickly spotted, fixed and any fees were refunded. In total this affected no more than 160 contributors. Apologies to any of you who were left confused by this. Best, James A Head of Content 1 Link to comment Share on other sites More sharing options...
2 Chuck Nacke Posted August 1, 2021 Share Posted August 1, 2021 This is getting a bit old. "Storage Fee" NO WAY. Second time this month I have woken up to an "Unpleasant Surprise" from Alamy. We all make mistakes, but this is too much. Chuck 2 Link to comment Share on other sites More sharing options...
1 spacecadet Posted August 1, 2021 Share Posted August 1, 2021 (edited) It's clearly an error, but I wonder if they have let the cat out of the bag and are testing something. I smell a big fat commie rat. If we're told that there are no plans for storage fees then it will be hard to conclude that it's anything but an outright lie. This didn't come out of nowhere. It can be a mistake that it appeared now, but that's all. I haven't had the "fee", but I'm going to take a lot of convincing not to leave before this comes in. No way is even 10c/ image/ year economic. Edited August 1, 2021 by spacecadet 1 2 Link to comment Share on other sites More sharing options...
0 gvallee Posted August 1, 2021 Share Posted August 1, 2021 Not sure why Phil, mine looks correct. Link to comment Share on other sites More sharing options...
0 NYCat Posted August 1, 2021 Share Posted August 1, 2021 Mine is also OK. Paulette Link to comment Share on other sites More sharing options...
0 Greg Balfour Evans Posted August 1, 2021 Share Posted August 1, 2021 (edited) My current cleared balance has gone from a big plus to a big minus! Looks like today, 01 August, I have a large "image storage fee" amount which has been debited. Edited August 1, 2021 by Greg Balfour Evans Link to comment Share on other sites More sharing options...
0 Tim Gainey Posted August 1, 2021 Share Posted August 1, 2021 Phil . You are not alone i'm seeing a similar thing here......Im waiting to hear back from Alamy Tim 1 Link to comment Share on other sites More sharing options...
0 Phil Robinson Posted August 1, 2021 Author Share Posted August 1, 2021 3 minutes ago, Tim Gainey said: Phil . You are not alone i'm seeing a similar thing here......Im waiting to hear back from Alamy Tim Don't think we'll hear anything today. Link to comment Share on other sites More sharing options...
0 Tim Gainey Posted August 1, 2021 Share Posted August 1, 2021 Yes i realise that ..... I have just looked in my account balance and it says .... 01 August 2021. Image Storage Fee !!!!! Link to comment Share on other sites More sharing options...
0 Phil Robinson Posted August 1, 2021 Author Share Posted August 1, 2021 12 minutes ago, Tim Gainey said: Yes i realise that ..... I have just looked in my account balance and it says .... 01 August 2021. Image Storage Fee !!!!! Good grief - yes that's appeared for me. In the contract: "Storage Fees"means the Alamy fee per item of Content per month, or part thereof, levied in advance every month. This fee came into effect on 1 March 2003. These fees apply to the discontinued Alamy Green and Red commission schedules only. Link to comment Share on other sites More sharing options...
0 Iain Masterton Posted August 1, 2021 Share Posted August 1, 2021 sorry for duplicate post. If this is true we wont get paid this month Link to comment Share on other sites More sharing options...
0 Tim Gainey Posted August 1, 2021 Share Posted August 1, 2021 Im not sure what to make of all this. Will wait for an Alamy reply. Link to comment Share on other sites More sharing options...
0 Vincent Lowe Posted August 1, 2021 Share Posted August 1, 2021 (edited) 24 minutes ago, Phil Robinson said: Good grief - yes that's appeared for me. In the contract: "Storage Fees"means the Alamy fee per item of Content per month, or part thereof, levied in advance every month. This fee came into effect on 1 March 2003. These fees apply to the discontinued Alamy Green and Red commission schedules only. Strange - according to my Balance of Account the submission fees ($2.00 per image) were in effect when I joined Alamy in November 2001. The account was reset to zero and moved to 'alamy blue' on June 16 2002. My cleared balance hasn't changed - I expect it's just another temporary glitch like we had the other day Edit - just realised that 'Submission fees' and 'Storage fees' might be something different so ignore above. Edited August 1, 2021 by Vincent Lowe Link to comment Share on other sites More sharing options...
0 Phil Robinson Posted August 1, 2021 Author Share Posted August 1, 2021 I can understand mistakes being made in percentages charged or a sale being wrongly ascribed as distributor or affiliate, because those things are in the system, but I wasn't aware that 'image storage fees' would be something that could even exist. The term can't have just appeared from nowhere. 1 1 Link to comment Share on other sites More sharing options...
0 Phil Robinson Posted August 1, 2021 Author Share Posted August 1, 2021 (edited) If you look at the https://www.alamy.com/terms/contributor-contract-changes.aspx for 2nd May 2002, there is the introduction of a new Image Storage Fee 10c "Storage Fee per Image per month, or part thereof, levied in advance of the first day of the month. This charge will come into effect on 1st March 20d3" that's PER MONTH in the definitions listed in the current contract it clearly says this applies to long-dead contract models only. Why it has suddenly reappeared is anyone's guess. Anyway, though we can be pretty confident it will be reversed on Monday it's led to a far less relaxing Sunday than I had been hoping for. Edited August 1, 2021 by Phil Robinson Link to comment Share on other sites More sharing options...
0 Vincent Lowe Posted August 1, 2021 Share Posted August 1, 2021 Here you go - https://web.archive.org/web/20030422045000/http://www.alamy.com/terms.asp From March 2003 the 'storage fee' was 10c per image for alamy red and green, zero for 'alamy blue'. Did people have a choice at the time whether to switch to blue? I can't remember. Link to comment Share on other sites More sharing options...
0 lisah2006 Posted August 1, 2021 Share Posted August 1, 2021 (edited) Mine is $-202~! I am not paying them for them to make money off my work! Edited August 1, 2021 by lisah2006 Link to comment Share on other sites More sharing options...
0 spacecadet Posted August 1, 2021 Share Posted August 1, 2021 1 hour ago, Iain Masterton said: sorry for duplicate post. If this is true we wont get paid this month If this is true we'l be lucky to get paid any month! Link to comment Share on other sites More sharing options...
0 Simon Posted August 1, 2021 Share Posted August 1, 2021 Rearrange these words .. in lid coffin nail another the has to be a monumental c*ck up, mine has 4 digits in it Link to comment Share on other sites More sharing options...
0 Allan Bell Posted August 1, 2021 Share Posted August 1, 2021 My Balance is as it should be. I joined in late 2008 and I am sure I was under Blue commission. Allan Link to comment Share on other sites More sharing options...
0 spacecadet Posted August 1, 2021 Share Posted August 1, 2021 10 minutes ago, Allan Bell said: My Balance is as it should be. I joined in late 2008 and I am sure I was under Blue commission. Allan Oh it's not anything normal. Either someone has fired up the Windows XP version, or it's a test that's got out of its cage and gone VERY wrong. Link to comment Share on other sites More sharing options...
0 Phil Robinson Posted August 1, 2021 Author Share Posted August 1, 2021 2 minutes ago, spacecadet said: Oh it's not anything normal. Either someone has fired up the Windows XP version, or it's a test that's got out of its cage and gone VERY wrong. So you think it may be because I'm still using Window XP? Link to comment Share on other sites More sharing options...
0 Simon Posted August 1, 2021 Share Posted August 1, 2021 Windows 3.1 I reckon Link to comment Share on other sites More sharing options...
0 spacecadet Posted August 1, 2021 Share Posted August 1, 2021 1 minute ago, Phil Robinson said: So you think it may be because I'm still using Window XP? 😀nice idea, I only moved on because I scragged my CPU socket! No, I meant Alamy using the XP version of the acounting system. Link to comment Share on other sites More sharing options...
0 Simon Posted August 1, 2021 Share Posted August 1, 2021 ..and I only logged in today to say had a surprisingly good month on sales, that was my first mistake Link to comment Share on other sites More sharing options...
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Phil Robinson
On my dashboard page, my Current Cleared Balance has suddenly gone from a half-decent figure to $-3,804.
Is it just me?
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