tarsierspectral Posted November 5, 2013 Share Posted November 5, 2013 I just got an email from DACS saying that they can't complete my claim until I send them a copy of my Alamy sales report that covers the works used in the publications for which I am claiming. How do you guys send them that? Is this just for this year or everything? Thanks Link to comment Share on other sites More sharing options...
Malcolm Park Posted November 5, 2013 Share Posted November 5, 2013 I’ve also had this email this morning and sent them back a shirty reply asking why they couldn’t ask for this information sooner as they had my application over 6 weeks ago. I’m shooting all this week and Monday next week till late evening, this is just a last minute pain Link to comment Share on other sites More sharing options...
Richard Baker Posted November 5, 2013 Share Posted November 5, 2013 I'm pretty sure there was no facility to send them a sales file when making the claim - either that or I missed it. Anyway, I got the same letter and simply did the following: Download a .csv file from Net Revenue under Sales Information in your My Alamy. Select the time period and send them that file saved as .xls. Rgds, Richard. Link to comment Share on other sites More sharing options...
Broad Norfolk Posted November 5, 2013 Share Posted November 5, 2013 I received an email yesterday on this subject. I completed a claim online way back last August and sent a hard copy of an Alamy sales report by post. It would appear that, unfortunately, the two didn't meet! I've copied off the sales report and attached it to an email reply. Took just a few minutes and job done. Being a claimant in previous years' all that was required in my case was a report for 2012 as 'add-ons' to previous claims. I guess if you are a first time claimant then you have to go from square one but once done you don't need to go through it all again. Jim. Link to comment Share on other sites More sharing options...
tarsierspectral Posted November 5, 2013 Author Share Posted November 5, 2013 I'm pretty sure there was no facility to send them a sales file when making the claim - either that or I missed it. Anyway, I got the same letter and simply did the following: Download a .csv file from Net Revenue under Sales Information in your My Alamy. Select the time period and send them that file saved as .xls. Rgds, Richard. Richard, is this from the "Net Revenue" section? Link to comment Share on other sites More sharing options...
tarsierspectral Posted November 5, 2013 Author Share Posted November 5, 2013 I received an email yesterday on this subject. I completed a claim online way back last August and sent a hard copy of an Alamy sales report by post. It would appear that, unfortunately, the two didn't meet! I've copied off the sales report and attached it to an email reply. Took just a few minutes and job done. Being a claimant in previous years' all that was required in my case was a report for 2012 as 'add-ons' to previous claims. I guess if you are a first time claimant then you have to go from square one but once done you don't need to go through it all again. Jim. I am not first time claimant. So do I only send them 2012? How did you generate the "Alamy sales report"? Link to comment Share on other sites More sharing options...
JohnB Posted November 5, 2013 Share Posted November 5, 2013 I just emailed them a csv file (from net revenue) but I edited out non-UK licenses. They haven't complained (yet). I got a return email next day thanking me for the info. NB When you download the data it contains licensing info which is not displayed on the web page. Link to comment Share on other sites More sharing options...
Broad Norfolk Posted November 5, 2013 Share Posted November 5, 2013 Tarsierspectral, I went to Sales Information and accessed Summary of Items Sold and printed it off. I then scanned the pages for 2012 and filed them and then attach the files to email for DACS. This may appear rather long winded but its my way round it. I'm afraid my expertise is not as great as some with PC work!! Jim. Link to comment Share on other sites More sharing options...
CandyAppleRed Images Posted November 5, 2013 Share Posted November 5, 2013 I sent the full .csv for the period and they replied saying it was fine and had been attached to my claim. Link to comment Share on other sites More sharing options...
Jools Elliott Posted November 5, 2013 Share Posted November 5, 2013 broad Norfolk. To help save you some time in printing and then scanning. You could try downloading a PDF printer like Cute PDF. It enables you to print directly to a PDF file instead of the long winded way. Link to comment Share on other sites More sharing options...
tarsierspectral Posted November 5, 2013 Author Share Posted November 5, 2013 If I am not first time claimant, do I only send them 2012? Do I need to edit out non-UK licenses? Link to comment Share on other sites More sharing options...
Broad Norfolk Posted November 5, 2013 Share Posted November 5, 2013 Jools Elliott, on 05 Nov 2013 - 11:44, said: broad Norfolk. To help save you some time in printing and then scanning. You could try downloading a PDF printer like Cute PDF. It enables you to print directly to a PDF file instead of the long winded way. Jools, Thanks for the info. Even at my age I'm still learning! Jim. Link to comment Share on other sites More sharing options...
Broad Norfolk Posted November 5, 2013 Share Posted November 5, 2013 tarsierspectral, on 05 Nov 2013 - 11:47, said: If I am not first time claimant, do I only send them 2012? Do I need to edit out non-UK licenses? I left the report as is but before I scanned the file I indicated the items which I was claiming for - perhaps this is why I arrived at my long winded way of doing things! Jim. Link to comment Share on other sites More sharing options...
Richard Baker Posted November 5, 2013 Share Posted November 5, 2013 .. is this from the "Net Revenue" section? tarsierspectral in My Alamy, go to Sales Information then Net Revenue. Link to comment Share on other sites More sharing options...
tarsierspectral Posted November 5, 2013 Author Share Posted November 5, 2013 .. is this from the "Net Revenue" section? tarsierspectral in My Alamy, go to Sales Information then Net Revenue. thanks Link to comment Share on other sites More sharing options...
Pearl Posted November 5, 2013 Share Posted November 5, 2013 I find this very confusing. I have been claiming from DACS for several years and have never been asked for this sort of info. In fact they wouldn't know I had anything to do with Alamy so presumably you guys have told them previously. Pearl Link to comment Share on other sites More sharing options...
JohnB Posted November 5, 2013 Share Posted November 5, 2013 I find this very confusing. I have been claiming from DACS for several years and have never been asked for this sort of info. In fact they wouldn't know I had anything to do with Alamy so presumably you guys have told them previously. Pearl It's an option if you can't quote three books and three magazines. I found three book uses simply by searching on Amazon. but I did not have information for exact magazine uses. It was suggested by Alamy in the blog a couple of years back. Link to comment Share on other sites More sharing options...
Pearl Posted November 5, 2013 Share Posted November 5, 2013 I find this very confusing. I have been claiming from DACS for several years and have never been asked for this sort of info. In fact they wouldn't know I had anything to do with Alamy so presumably you guys have told them previously. Pearl It's an option if you can't quote three books and three magazines. I found three book uses simply by searching on Amazon. but I did not have information for exact magazine uses. It was suggested by Alamy in the blog a couple of years back. Thank you John. That makes sense then as I have been able to quote new ones each time. Not sure why I got a red for my comment, it was hardly offensive or criticising anyone. Pearl Link to comment Share on other sites More sharing options...
Jon Lewis Posted November 5, 2013 Share Posted November 5, 2013 Hi Pearl I also got the email even though I have claimed before ?? sent them an email of sales report and they said that was OK they have never asked before why now? other agencies give even less info than Alamy so how do they get on with that info. I think you need a form to tell you how to fill out the DACS form. Regards Jon Link to comment Share on other sites More sharing options...
CandyAppleRed Images Posted November 6, 2013 Share Posted November 6, 2013 Last year was the first year I claimed and I was on the minimum level for both books and magazines, and wasn't asked to submit an Alamy sales report, although I was able to provide one ISBN number. This year I have moved into the next category up for both books and mags, and was asked for the report. Maybe it is just linked to how many you are claiming for? Link to comment Share on other sites More sharing options...
DavidC Posted November 6, 2013 Share Posted November 6, 2013 I suppose that unless you supply proof of your claim they would be in the position of just taking the claimants word for the size of the claim - on that basis their request seems entirely reasonable. Link to comment Share on other sites More sharing options...
tarsierspectral Posted November 6, 2013 Author Share Posted November 6, 2013 I sent them everything from my "Net Revenue" section and they said it was exactly what they were looking for. Link to comment Share on other sites More sharing options...
Jools Elliott Posted November 6, 2013 Share Posted November 6, 2013 Curiosity, when does the DACS payment come through? It's my first year of claiming so I'm not familiar with things. Thanks Link to comment Share on other sites More sharing options...
losdemas Posted November 6, 2013 Share Posted November 6, 2013 Curiosity, when does the DACS payment come through? It's my first year of claiming so I'm not familiar with things. Thanks There can be hold-ups, but the general idea is that it should be around the end of December. Link to comment Share on other sites More sharing options...
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