Kathy deWitt Posted September 24, 2016 Share Posted September 24, 2016 I uploaded new images within the last hour but they still haven't shown up in "Track submissions". They are normally there pretty much straight away. Anyone else finding this is happening today? Thanks, Kathy deWitt Link to comment Share on other sites More sharing options...
Allan Bell Posted September 24, 2016 Share Posted September 24, 2016 Just uploaded batch and they are showing in "Track submissions" here. Allan Link to comment Share on other sites More sharing options...
Kathy deWitt Posted September 24, 2016 Author Share Posted September 24, 2016 Thanks Alan, Mine still not showing. Hmmm. Link to comment Share on other sites More sharing options...
AlanW Posted September 24, 2016 Share Posted September 24, 2016 I uploaded new images within the last hour but they still haven't shown up in "Track submissions". They are normally there pretty much straight away. Anyone else finding this is happening today? Thanks, Kathy deWitt Hi Kathy, I had the same problem at the end of last week. I uploaded a batch on Thursday evening but no sign of it in "Track Submissions", it eventually showed up as "Processing" on Friday morning and "Awaiting QC" Friday afternoon - where it still is. I suspect its just a hiccup and everything will get sorted on Monday or Tuesday. Cheers Alan W Link to comment Share on other sites More sharing options...
Pearl Posted September 24, 2016 Share Posted September 24, 2016 There are some comments about this under the "Slow QC" thread so you are not alone Kathy. I have the same problem Pearl Link to comment Share on other sites More sharing options...
Broken Pixel Posted September 24, 2016 Share Posted September 24, 2016 Customer service told me about a glitch they were working on. I uploaded a batch a few days ago, it appeared in a day as Processing and a few minutes ago it changed to Awaiting QC. If you have the glitch still on Monday, apply for Customer Service, they asked for that! Link to comment Share on other sites More sharing options...
Kathy deWitt Posted September 24, 2016 Author Share Posted September 24, 2016 thanks everyone, think I'll just relax and wait. Link to comment Share on other sites More sharing options...
Ollie Posted September 24, 2016 Share Posted September 24, 2016 On Sept 21 I uploaded 153 images and had the same experience you describe. I asked Member Services, and they replied that they could not find the images and that I should re-submit. But I checked Track Submissions one more time before re-submitting and the submission was then shown as having been received. But today, Sept 24, the submission is still showing as Awaiting QC. In the meantime I submitted another batch on Sept 22 and they immediately appeared as usual and have already been passed by QC. So clearly something was, or is, wrong. If there's no QC approval by Tuesday morning I'll ask Member Services again to check. Link to comment Share on other sites More sharing options...
Foreign Export Posted September 25, 2016 Share Posted September 25, 2016 same happening with me - shows processing image snow - 24 hours later - but don't believe it is reflecting the same number of images that i have uploaded Link to comment Share on other sites More sharing options...
Kathy deWitt Posted September 25, 2016 Author Share Posted September 25, 2016 Submission is now processing since about 3a.m. Link to comment Share on other sites More sharing options...
Pearl Posted September 25, 2016 Share Posted September 25, 2016 Mine has gone from processing to Awaiting QC but interestingly the upload date says 24th which was yesterday whereas I uploaded them on Thursday. Pearl Link to comment Share on other sites More sharing options...
CarlMillerPhotos Posted September 26, 2016 Share Posted September 26, 2016 Uploaded a batch earlier today and still not showing up. Guess I'll just be patient. Link to comment Share on other sites More sharing options...
Bryan Posted September 26, 2016 Share Posted September 26, 2016 Uploaded a batch earlier today and still not showing up. Guess I'll just be patient. Yes, me too. Thought I might have inadvertently used the Live News upload, hopefully not! Link to comment Share on other sites More sharing options...
Pearl Posted September 26, 2016 Share Posted September 26, 2016 I uploaded a single image on Thursday (22nd). It did't show up at all until Saturday, then only as processing. In the last hour it has gone to Awaiting QC but the upload date is showing as 26th (today). Does this mean it's fixed perhaps? Pearl Link to comment Share on other sites More sharing options...
spacecadet Posted September 26, 2016 Share Posted September 26, 2016 No problems with FTP yesterday. Link to comment Share on other sites More sharing options...
Allan Bell Posted September 26, 2016 Share Posted September 26, 2016 Just uploaded batch and they are showing in "Track submissions" here. Allan Logged on at 10.20am (my time) and found batch had passed QC. Are they working Sundays now? Allan Link to comment Share on other sites More sharing options...
Ed Rooney Posted September 26, 2016 Share Posted September 26, 2016 Same problem here. Link to comment Share on other sites More sharing options...
Martyn Posted September 26, 2016 Share Posted September 26, 2016 Uploaded a batch last night and they are now awaiting QC....... Link to comment Share on other sites More sharing options...
Allan Bell Posted September 26, 2016 Share Posted September 26, 2016 Just uploaded batch and they are showing in "Track submissions" here. Allan Logged on at 10.20am (my time) and found batch had passed QC. Are they working Sundays now? Allan They do sometimes go through QC early mornings UK time, so I'm guessing it's sometimes done by someone in offices in another country? A batch I uploaded yesterday wasn't showing up in the processing/awaiting list earlier this morning, but I just checked as it's there now. Geoff. Thanks Geoff. Allan Link to comment Share on other sites More sharing options...
Kathy deWitt Posted September 27, 2016 Author Share Posted September 27, 2016 All ok now with uploading. They made it through this afternoon. Link to comment Share on other sites More sharing options...
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