NYCat Posted March 10, 2015 Share Posted March 10, 2015 I've been doing some keywording and I guess the gods don't want me to have to continue because now I can't log in. I am logged in here, but not from the first page. Just me? Paulette Link to comment Share on other sites More sharing options...
Arletta Posted March 10, 2015 Share Posted March 10, 2015 I just had problem with login too. But when you try insert your login details (it shows error, right?) and then go back (backspace) or click on main Alamy page, it should work fine. This problem is known for about 3 years for me and few other people here. Don't worry specially Link to comment Share on other sites More sharing options...
NYCat Posted March 10, 2015 Author Share Posted March 10, 2015 Thanks, Arletta, but that doesn't seem to be the situation for me. I don't get an error message. It just goes back to saying LogIn. Also, when I try to log in there is no little box to check to keep myself logged in. Paulette Link to comment Share on other sites More sharing options...
vpics Posted March 10, 2015 Share Posted March 10, 2015 I have the same problem right now. Link to comment Share on other sites More sharing options...
Robert M Estall Posted March 10, 2015 Share Posted March 10, 2015 had to log in, which seems to happen every couple of months randomly, but no remember me box to tick. Time for bed, probably go away tomorrow. Link to comment Share on other sites More sharing options...
Chuck Nacke Posted March 10, 2015 Share Posted March 10, 2015 The site has been acting up all day. I can not login to Alamy, but I can login to the forum? Link to comment Share on other sites More sharing options...
Brian Yarvin Posted March 10, 2015 Share Posted March 10, 2015 I can't log in either. No error message, no nothing. It's time to contact member services. Link to comment Share on other sites More sharing options...
MDM Posted March 10, 2015 Share Posted March 10, 2015 I just logged in to Alamy using Firefox (Mac) but I can't log in using Safari - odd. Link to comment Share on other sites More sharing options...
Brian Yarvin Posted March 10, 2015 Share Posted March 10, 2015 Back in business with Firefox at ten to eight New Jersey daylight time. Link to comment Share on other sites More sharing options...
MarkS Posted March 11, 2015 Share Posted March 11, 2015 Couldn't log in from the home page but when I went to sellers/Forum I was logged in for it automatticaly - hence this post 8:45 Toronto time Mark Link to comment Share on other sites More sharing options...
Lynne Posted March 11, 2015 Share Posted March 11, 2015 I can't log in either, but still had a page open on my iPad and got in that way! Lynne Link to comment Share on other sites More sharing options...
NYCat Posted March 11, 2015 Author Share Posted March 11, 2015 Still can't log in with Safari this AM. I can use Firefox and I get a different home page. I guess I need to write member services. Paulette Link to comment Share on other sites More sharing options...
spacecadet Posted March 11, 2015 Share Posted March 11, 2015 Huge problem uploading this morning. it's taking hours. Link to comment Share on other sites More sharing options...
NYCat Posted March 11, 2015 Author Share Posted March 11, 2015 OK for me now. I can't tell why as the things I was doing -- reset Safari, etc. weren't working. I got a reply from Alamy saying it was Ok at their end and then when I opened Safari I was logged in. Paulette Link to comment Share on other sites More sharing options...
MDM Posted March 11, 2015 Share Posted March 11, 2015 It's always worth having another browser installed when things like this happen. Firefox is a good browser. Sometimes something will work in Firefox and not Safari and vice versa. Link to comment Share on other sites More sharing options...
Bill Ragosta Posted March 11, 2015 Share Posted March 11, 2015 Me too. I clicked "forgot your password" and had one re-sent but it didn't work either. I spoke with customer support and they didn't help me either. I THINK I'm OK now and will try to re-set my original password. Edit: I reset my password and still can't log in to My Alamy, though I can post here on the forum under my own account. I have no clue what's up but I'd sure like to get into My Alamy. What's odd for me is that the forum shows me as being logged in but I can't get into My Alamy and when I actually click log in and enter my credentials, it just keeps popping up as "log in". Link to comment Share on other sites More sharing options...
jakobdam Posted April 2, 2015 Share Posted April 2, 2015 It seems to be connected to the https protocol, as that's used to display the "My Alamy" page. All other pages - if you can find deep links for them - can be accessed, but not the "My Alamy" page. I have the issue too, where I can't display the "My Alamy" page - but I can see all other pages, if I access them through deep links. I haven't found any solution as of yet, but it seems to be connected with their https protocol and handling. Maybe it's a syncing issue. Link to comment Share on other sites More sharing options...
jakobdam Posted April 2, 2015 Share Posted April 2, 2015 Update: I'm in, also on the https destination, "My Alamy". I used Chrome, but as expected, there's no issues with Microsoft Internet Explorer (11). The reason why expected this, is that Alamy is asp/aspx code based, which means .net, which in turn means Microsoft Visual Studio .NET as the developer tool (probably). So I can recommend all you guys to log in with Internet Explorer. Link to comment Share on other sites More sharing options...
KWheal Posted April 4, 2015 Share Posted April 4, 2015 am having the problem outlined by the op today. never happened before. I cleared cache etc but nothing works in IE but can log in on chrome. I log in on home page and it shows me logged in. Then when i go to my alamy takes me to the login page again. I can go to my lightboxes but not to my alamy Kevin Link to comment Share on other sites More sharing options...
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