Phil Robinson Posted March 29, 2017 Share Posted March 29, 2017 It's Sun day, with sales coming in from that esteemed publication. Has anyone else had some multiple sales of images last month, followed by refunds two days ago, followed by the same images selling again today? Link to comment Share on other sites More sharing options...
fotoDogue Posted March 29, 2017 Share Posted March 29, 2017 I was just about to send CR an email about this. Two licenses I presume were for the Sun of the same image. My photo spotted in the Sun twice - last fall and earlier this year. Two refunds for those images came in this week. fD Link to comment Share on other sites More sharing options...
CandyAppleRed Images Posted March 29, 2017 Share Posted March 29, 2017 I had a double sale last month and assumed it was because the image was in The Sun and the Scottish Sun. One was refunded few days ago, so that's that theory blown out of the water. Bl00dy horrible rag! Link to comment Share on other sites More sharing options...
Gary Clarke Posted March 29, 2017 Share Posted March 29, 2017 I had the same (weather news) image sold twice at the end of Feb on the same day. Upon checking via Google I found it had been used in the Sun online and something called 'UK Headlines' - I don't know what the latter is but it appeared to have the same layout / photos as the Sun article. Anyway yesterday I noticed that one of the two sales had been refunded. I can only presume that the UK Headlines thing is something to do with the Sun and they're classing it as the same publication even though it has two distinct web links - seems a bit odd. Link to comment Share on other sites More sharing options...
spacecadet Posted March 29, 2017 Share Posted March 29, 2017 I had the same (weather news) image sold twice at the end of Feb on the same day. Upon checking via Google I found it had been used in the Sun online and something called 'UK Headlines' - I don't know what the latter is but it appeared to have the same layout / photos as the Sun article. Anyway yesterday I noticed that one of the two sales had been refunded. I can only presume that the UK Headlines thing is something to do with the Sun and they're classing it as the same publication even though it has two distinct web links - seems a bit odd. ukheadlines is a foreign aggregator. It's nothing to do with the Sun. That use is an infringement but since it's based somewhere like Indonesia pursuing it is a waste of time. Sun and Scottish Sun is a single licence. Link to comment Share on other sites More sharing options...
Gary Clarke Posted March 29, 2017 Share Posted March 29, 2017 Thanks spacecadet, I didn't realise that. I don't know why there were two original sales then. Link to comment Share on other sites More sharing options...
spacecadet Posted March 29, 2017 Share Posted March 29, 2017 Perhaps they self-billed for the two editions separately in error. I found mine in the Scottish edition as well but it was only billed once. Link to comment Share on other sites More sharing options...
Phil Robinson Posted March 29, 2017 Author Share Posted March 29, 2017 I've also wondered about the Scottish Sun - the license says "One use in a single editorial article used within the print and digital versions of a single publication." That would suggest two payment expected. I know one of those that came through today was used in both, in different articles, so I'm looking forward to the second report. Link to comment Share on other sites More sharing options...
spacecadet Posted March 29, 2017 Share Posted March 29, 2017 Well I've taken "publication" to include the Scottish edition. I haven't had two payments and i think I know the answer MS will give if I ask the question. After you? Link to comment Share on other sites More sharing options...
Phil Robinson Posted March 29, 2017 Author Share Posted March 29, 2017 Well I've taken "publication" to include the Scottish edition. I haven't had two payments and i think I know the answer MS will give if I ask the question. After you? I can just see that might (might) be justified if it's just the same article printed in both, but in one case the article was different, though on the same subject. We'll see. Link to comment Share on other sites More sharing options...
spacecadet Posted March 30, 2017 Share Posted March 30, 2017 Have I upset someone? Link to comment Share on other sites More sharing options...
spacecadet Posted March 30, 2017 Share Posted March 30, 2017 Ta very much. Link to comment Share on other sites More sharing options...
Phil Robinson Posted March 30, 2017 Author Share Posted March 30, 2017 Just had two more sales come through, of images that also sold last month. Waiting to see if any 'readjustments' happen this time. Link to comment Share on other sites More sharing options...
CandyAppleRed Images Posted March 30, 2017 Share Posted March 30, 2017 I've just had a much bigger sale register today on the same image that was a double sale and then a refund. No details as yet, but I suspect it may be an infringement I found at the same time as the Sun sales. Link to comment Share on other sites More sharing options...
fotoDogue Posted March 30, 2017 Share Posted March 30, 2017 I received a response from Corin in CR early this morning. In my case he said the image was downloaded multiple times, including three times in one day, and the refunds are for the unpublished downloads. In all honesty, this is one of my best sellers and it's difficult to sort out this particular client from others who have downloaded the same image. I'm also finding the new format, with refunds appearing at the top, rather confusing. fD Link to comment Share on other sites More sharing options...
Pearl Posted March 30, 2017 Share Posted March 30, 2017 I received a response from Corin in CR early this morning. In my case he said the image was downloaded multiple times, including three times in one day, and the refunds are for the unpublished downloads. In all honesty, this is one of my best sellers and it's difficult to sort out this particular client from others who have downloaded the same image. I'm also finding the new format, with refunds appearing at the top, rather confusing. fD I think the refunds have always appeared at the top if the original sale was for a previous licensing period i.e. month or year. If you click on 2 months instead on 1 month then the refund should be under the original sale. Pearl Link to comment Share on other sites More sharing options...
fotoDogue Posted March 30, 2017 Share Posted March 30, 2017 I received a response from Corin in CR early this morning. In my case he said the image was downloaded multiple times, including three times in one day, and the refunds are for the unpublished downloads. In all honesty, this is one of my best sellers and it's difficult to sort out this particular client from others who have downloaded the same image. I'm also finding the new format, with refunds appearing at the top, rather confusing. fD I think the refunds have always appeared at the top if the original sale was for a previous licensing period i.e. month or year. If you click on 2 months instead on 1 month then the refund should be under the original sale. Pearl Right now when I go to Sales History I get three refunds at the top of the page. (23 March 2017) (28 March 2017) (27 March 2017) in that order. When I change that to two months I get two refunds (14 February 2017) and (23 March 2017) in that order. Further down the page I have another one (28 March 2017). If the top is a summary it doesn't seem to be in chronological order. Maybe I need to pull out my calculator and do the math. Link to comment Share on other sites More sharing options...
Richard Baker Posted March 31, 2017 Share Posted March 31, 2017 3 Sun sales in one day. No refunds .. yet. Eyes peeled, though. Richard. Link to comment Share on other sites More sharing options...
wiskerke Posted March 31, 2017 Share Posted March 31, 2017 In Net Revenue, refunds are reported in the order they have been recorded. (Set to Date of invoice.)In Summary of items sold, refunds are reported following the original sale.So if you set your Summary for a long enough period (1 Month; 2 Months; 1 Year or All) all your refunds will be paired with the original sales.wimedit: stupid mistake (thanks vpics!)edit 2: where did all that code come from? edit 3: where are my links? Link to comment Share on other sites More sharing options...
vpics Posted March 31, 2017 Share Posted March 31, 2017 Pseudonym summary? Link to comment Share on other sites More sharing options...
wiskerke Posted March 31, 2017 Share Posted March 31, 2017 Pseudonym summary? Oops: Summary of items sold of course. Thank you! wim Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.