Jump to content

Alamy Measures problem....


Recommended Posts

Anyone else getting this issue today? I make a point of checking my zooms / views / searches for all my Pseudos every morning, but today i'm getting an error when i try to view the stats for any of my pseudos which have zooms recorded for yesterday

 

Alamy Measures > Your Images>  set date to yesterday> see list of pseudos> click on pseudo name with zooms listed > get error handling page> " 

Sorry, we've encountered an unexpected error"

http://www.alamy.com/customerror.aspx?aspxerrorpath=/Alamysearchhistory/PseudoViews.aspx

 

This ONLY appears for psudos with zooms; pseudos without zooms show the normal list of seach terms applicable to yesterday's searches

 

km

Link to comment
Share on other sites

That link is just to the error message, not to my collection....

 

Zooms and views are listed as normal, but details of the searches not visble in any psuedo with zooms.....

 

this isn't a server overload problem...there are only a handful of zooms in each of the affected pseudos

 

I can click on the figure in the 'your zooms' column and see the zoomed images, but if i click on the pseudonym to see what the search terms were i get that error...

 

km

Link to comment
Share on other sites

correction to earlier post. The problem is only relevant to "yesterday" search. Using the whole month all is fine but other pseudo's with zooms work fine.

 

P.s. My faulty pseudo commences with letter "R" ??? Clue maybe!

Link to comment
Share on other sites

Yes, this is happening to me this morning Keith. Never before today.

 

It happens for certain days/dates like "yesterday" or "this month" but not for "last month".  I get the same  "unexpected error"  page.

 

I reported this to Alamy technical support but they replied there was no error at their end.  There certainly is at mine, and not just mine.  

 

Frustrating as I use this list every morning too.

 

Kathy

Link to comment
Share on other sites

Thanks.....not just me.....Alamy Tech support say they're not gettiing the error, but they're not exactly following the steps and ONLY searching on pseudos with zooms for yesterday only

 

 

i wish they'd take thre time to actually read the report i sent in word for word...

 

km

Link to comment
Share on other sites

  • 2 weeks later...

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.