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Slow QC email


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Recently I've noticed that the QC approval email is arriving several days after the images have passed - slightly confusing because it sometimes arrives immediately after a new submission, which of course has not yet been passed. Anyone else have this problem?

 

Alex

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  • 4 weeks later...

No email received, but my last submission is listed as "Images: 40  Passed: 40" but I can't access them and it says "Image in QC" over each image! Hopefully someone at Alamy will press the button to move them on - maybe even generating an email notification!

 

Keith 

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  • 2 weeks later...
On 27/03/2019 at 19:35, Keith Douglas said:

No email received, but my last submission is listed as "Images: 40  Passed: 40" but I can't access them and it says "Image in QC" over each image! Hopefully someone at Alamy will press the button to move them on - maybe even generating an email notification!

 

Keith 

I just submitted 3 pictures and have the same problem. They state 3 passed but 'image in QC' over the top. How long did it take to get them moved on to be key worded ? 

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14 minutes ago, Prixpics said:

I just submitted 3 pictures and have the same problem. They state 3 passed but 'image in QC' over the top. How long did it take to get them moved on to be key worded ? 

 

I think it cleared within a few hours, possibly with updates that happen the next morning. So I didn't follow it up any more.

 

The best thing is probably to contact Alamy.

 

Keith

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