Cryptoprocta Posted February 22, 2016 Share Posted February 22, 2016 Earlier today a sale dropped in. I have a screenshot of it on my Summary of Items Sold page. Now the sale isn't being shown in either my Balance of Payments or my Summary of Items sold, whereas it was on both earlier. Note, there is no note that the file was refunded, it has just disappeared wthout trace. I've had refunds before , but I've never 'caught' a disappearance. Is this common? TIA Link to comment Share on other sites More sharing options...
Michael Ventura Posted February 22, 2016 Share Posted February 22, 2016 I have had this happen before, a few times, and they have always reappeared. Maybe try refreshing your page. Hope it comes back!! Link to comment Share on other sites More sharing options...
Cryptoprocta Posted February 22, 2016 Author Share Posted February 22, 2016 Thanks, Michael. I did a few refreshes before posting, without success. I refreshed both pages again just now, and it's back on the Balance of Payments page, but not the Summary of Items Sold page. I'll assume that it's OK, however. Thanks again. Link to comment Share on other sites More sharing options...
wiskerke Posted February 22, 2016 Share Posted February 22, 2016 Ah there's the fridge light again! Look at your Summary at 1 minute past GMT 2:00. Which is 22:30 Kerala Time (=India Standard Time) (of the previous day). wim Link to comment Share on other sites More sharing options...
Chuck Nacke Posted February 22, 2016 Share Posted February 22, 2016 Just last month "disappearing sales" started happening to me. I believe that all of them showed up again in a day or two. Hope that is the case for you as well. Link to comment Share on other sites More sharing options...
John Mitchell Posted February 22, 2016 Share Posted February 22, 2016 My disappearing sales have always come back as well. Link to comment Share on other sites More sharing options...
Cryptoprocta Posted February 23, 2016 Author Share Posted February 23, 2016 Thanks, all. It's doing a Karma Chameleon act, but your experience is giving me heart! Link to comment Share on other sites More sharing options...
spacecadet Posted February 23, 2016 Share Posted February 23, 2016 I had a clearance bouncing about like Schroedinger's Cat yesterday but it has landed for good this morning. Link to comment Share on other sites More sharing options...
Craig Yates Posted February 23, 2016 Share Posted February 23, 2016 I had a clearance bouncing about like Schroedinger's Cat yesterday but it has landed for good this morning. +1 but mines not landed yet!. Regards Craig Link to comment Share on other sites More sharing options...
dov makabaw Posted February 23, 2016 Share Posted February 23, 2016 The Measures haven't been updated yet today so they may be working on the system. In my experience it should be back tomorrow. dov Link to comment Share on other sites More sharing options...
Cryptoprocta Posted August 16, 2016 Author Share Posted August 16, 2016 I completely forgot about this thread, but it's happened again. Today's sale has been 'gone' for over an hour, but I hope it will reappear. Posting to bump this thread in case anyone else experiences the same. Link to comment Share on other sites More sharing options...
Vincent Lowe Posted August 16, 2016 Share Posted August 16, 2016 I seem to remember this being discussed ages ago, possibly on the old forum. I think the explanation was that the information is held on different servers which might not always be in sync., so you might not be connecting to the same one. For instance if you do the 'build a downloadable sales report' trick (change 'to' to 2017 and select 'date of invoice') then the sale will almost certainly show up there even though it's not showing on your sales report. Link to comment Share on other sites More sharing options...
spacecadet Posted August 16, 2016 Share Posted August 16, 2016 I think it is normal. I've noticed that most of my cleared sales appear a day early in Sales Report. Link to comment Share on other sites More sharing options...
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