Thomas Kyhn Posted June 14 Share Posted June 14 What's up with the data on the dashboard? It hasn't updated for several days. Does anyone know what's going on? Link to comment Share on other sites More sharing options...
Martyn Posted June 14 Share Posted June 14 Link to comment Share on other sites More sharing options...
Thomas Kyhn Posted June 14 Author Share Posted June 14 2 minutes ago, Martyn said: Thanks. It worked for me around May 30 though. I don't think I had any issues last week either. But perhaps it's just generally unstable. Link to comment Share on other sites More sharing options...
Ed Rooney Posted June 14 Share Posted June 14 My last dashboard update was 29 May, Thomas. Hopefully, things will work after Alamy does it system repair on Sunday 16 June. 1 Link to comment Share on other sites More sharing options...
Tony ALS Posted June 14 Share Posted June 14 Trust nothing and nobody! I will be using the 'Send me my data' option tomorrow and keeping screenshots of the (out of date) information I'm seeing at the moment. Please don't screw this up Alamy! 1 Link to comment Share on other sites More sharing options...
SShep Posted June 14 Share Posted June 14 Good luck with that. I requested my data days ago and its still saying 'Your metadata is being processed and will be available for download here once complete. This could take up to 24 hours.' Steve Link to comment Share on other sites More sharing options...
Tony ALS Posted June 14 Share Posted June 14 2 minutes ago, SShep said: Good luck with that. I requested my data days ago and its still saying 'Your metadata is being processed and will be available for download here once complete. This could take up to 24 hours.' Steve Thanks for letting me know. Past experience was that it was fairly instant. I'll request it now😬 Link to comment Share on other sites More sharing options...
Tony ALS Posted June 14 Share Posted June 14 23 minutes ago, SShep said: Good luck with that. I requested my data days ago and its still saying 'Your metadata is being processed and will be available for download here once complete. This could take up to 24 hours.' Steve Steve, try again if you can. Mine appeared within 10 minutes. Link to comment Share on other sites More sharing options...
aphperspective Posted June 14 Share Posted June 14 6 minutes ago, Tony ALS said: Steve, try again if you can. Mine appeared within 10 minutes. Ordered mine yesterday, appeared this morning and seems intact. Andy. Link to comment Share on other sites More sharing options...
SShep Posted June 14 Share Posted June 14 Cheers Tony and Andy, Don't think I have a request button now, but if it doesn't appear today I'll check with Alamy. Steve Link to comment Share on other sites More sharing options...
Alex Ramsay Posted June 14 Share Posted June 14 1 hour ago, Tony ALS said: Trust nothing and nobody! I will be using the 'Send me my data' option tomorrow and keeping screenshots of the (out of date) information I'm seeing at the moment. Please don't screw this up Alamy! Where is this 'send me my data' option? Alex Link to comment Share on other sites More sharing options...
spacecadet Posted June 14 Share Posted June 14 3 minutes ago, Alex Ramsay said: Where is this 'send me my data' option? Alex At the bottom of the right-hand pane in Manage Images. Link to comment Share on other sites More sharing options...
aphperspective Posted June 14 Share Posted June 14 3 minutes ago, Alex Ramsay said: Where is this 'send me my data' option? Alex Alex go to your AIM page. On the "Mandatory Information" section right at the bottom "Send me my data." Hope this helps. 1 Link to comment Share on other sites More sharing options...
Alex Ramsay Posted June 14 Share Posted June 14 Thanks - knew I'd seen it somewhere! 1 Link to comment Share on other sites More sharing options...
Alamy Posted June 14 Share Posted June 14 Hi Everyone, Sending you to this post for updates on the dashboard issue. We'll be posting any updates there. Thanks, Sophie 1 Link to comment Share on other sites More sharing options...
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