TABan Posted January 6, 2020 Share Posted January 6, 2020 Well, I haven't had a failure in ages, but I uploaded two images over the weekend. I received the Submission Passed email this morning, but when I logged in I found they'd failed. Anyone else ever have this happen? Link to comment Share on other sites More sharing options...
Phil Crean Posted January 6, 2020 Share Posted January 6, 2020 Once a long time ago...They had in fact passed but somehow got marked as failed in error. Was sorted by a mail to contributor support. Phil Link to comment Share on other sites More sharing options...
John Mitchell Posted January 6, 2020 Share Posted January 6, 2020 Yes, I had this happen recently (I'm embarrassed to admit). The failure was totally my fault as I mistakenly uploaded a very noisy image. It was reassuring to know that someone or something was awake at the helm. Do you currently have a five-star rating? If so, that might have something to do with it. Link to comment Share on other sites More sharing options...
spacecadet Posted January 6, 2020 Share Posted January 6, 2020 1 hour ago, John Mitchell said: Do you currently have a five-star rating? If so, that might have something to do with it. We five-starrers don't get emails! Link to comment Share on other sites More sharing options...
John Mitchell Posted January 6, 2020 Share Posted January 6, 2020 1 hour ago, spacecadet said: We five-starrers don't get emails! I did for the batch that I mentioned above. The failure didn't result in my being demoted from a five-star general, though. Link to comment Share on other sites More sharing options...
Michael Ventura Posted January 6, 2020 Share Posted January 6, 2020 2 hours ago, spacecadet said: We five-starrers don't get emails! I got a "passed" email today but have not received them in a while, I was a bit surprised to see it. Link to comment Share on other sites More sharing options...
John Mitchell Posted January 6, 2020 Share Posted January 6, 2020 Taking a look at AIM, I see that the batch with the noisy image doesn't show up as a failed submission, so I guess QC cut me some slack, which was decent of them. Consequently, my 5-star ranking wasn't affected. That must also be why I got the "passed QC" e-mail. I'm being extra careful now, needless to say. Link to comment Share on other sites More sharing options...
John Richmond Posted January 6, 2020 Share Posted January 6, 2020 I suspect you only get the email if you've been put in the QC queue and your sample image(s) have been manually inspected. If you go straight through - as I did this evening - there is no email triggered. 1 Link to comment Share on other sites More sharing options...
Michael Ventura Posted January 6, 2020 Share Posted January 6, 2020 20 minutes ago, John Richmond said: I suspect you only get the email if you've been put in the QC queue and your sample image(s) have been manually inspected. If you go straight through - as I did this evening - there is no email triggered. This sounds like a good explanation. Link to comment Share on other sites More sharing options...
Bionic Posted January 6, 2020 Share Posted January 6, 2020 I don't know whether this could be related but as a lowly 3 star kind of chap my last sub from thursday only cleared today whereas they normally go through in one working day without fail. I'm guessing its a holiday period related glitch Link to comment Share on other sites More sharing options...
John Mitchell Posted January 7, 2020 Share Posted January 7, 2020 39 minutes ago, Michael Ventura said: This sounds like a good explanation. Yes, but it doesn't answer the question, "When is a fail not really a fail and a pass not really a pass but a fail?" 😟 😀 Link to comment Share on other sites More sharing options...
Michael Ventura Posted January 7, 2020 Share Posted January 7, 2020 13 hours ago, John Mitchell said: Yes, but it doesn't answer the question, "When is a fail not really a fail and a pass not really a pass but a fail?" 😟 😀 Right but it answered (possibly) a secondary question as to why, with five stars, you get a "Passed" email, only sometimes. Link to comment Share on other sites More sharing options...
John Richmond Posted January 7, 2020 Share Posted January 7, 2020 14 hours ago, John Mitchell said: Yes, but it doesn't answer the question, "When is a fail not really a fail and a pass not really a pass but a fail?" 😟 😀 I suspect that only Alamy can answer the original question. Link to comment Share on other sites More sharing options...
John Mitchell Posted January 7, 2020 Share Posted January 7, 2020 2 hours ago, John Richmond said: I suspect that only Alamy can answer the original question. I suspect you're right. 3 hours ago, Michael Ventura said: Right but it answered (possibly) a secondary question as to why, with five stars, you get a "Passed" email, only sometimes. It does. My extended question was bad attempt attempt at humour. Blame it on the horrible weather here. Too bad we can't send some of this rain to Australia, where they really need it. 1 Link to comment Share on other sites More sharing options...
John Richmond Posted January 7, 2020 Share Posted January 7, 2020 2 hours ago, John Mitchell said: I suspect you're right. It does. My extended question was bad attempt attempt at humour. Blame it on the horrible weather here. Too bad we can't send some of this rain to Australia, where they really need it. Another sufferer from seasonal affective disorder (SAD)? I always blame my (many) failed winter attempts at humour on that. I have different failure reasons for spring, summer and autumn, of course. Link to comment Share on other sites More sharing options...
spacecadet Posted January 8, 2020 Share Posted January 8, 2020 (edited) 19 hours ago, John Richmond said: Another sufferer from seasonal affective disorder (SAD)? I always blame my (many) failed winter attempts at humour on that. I have different failure reasons for spring, summer and autumn, of course. My failure mode is cold. It's an awful lot colder than New Zealand, that's for sure. 25C on Christmas Day. Back to the real world, I bust the central heating as well changing a radiator valve. Fixed now but that was an icy couple of days. Edited January 8, 2020 by spacecadet Link to comment Share on other sites More sharing options...
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