KFisher Posted August 27, 2019 Share Posted August 27, 2019 I'm 90% sure that all my sales dashboard notifications from alamy show up around 8pm pacific time. Is that just a startling coincidence or does alamy only update the sale page once a day as opposed to other sites which update as they occur? Link to comment Share on other sites More sharing options...
AlbertSnapper Posted August 27, 2019 Share Posted August 27, 2019 Pretty sure the dashboard updates just once every 24 hours. 1 Link to comment Share on other sites More sharing options...
Joseph Clemson Posted August 27, 2019 Share Posted August 27, 2019 The dashboard updates daily, weekdays only, around the start of the UK business day (say 9am GMT or BST depending on the time of year). You can see near-instantaneous records of sales made on your account by clicking on 'Download Sales Report'. This gives you the 'Net Revenue Sales Report' which has a multitude of parameters. Set the date range to end at the current day and the dropdown tab to 'date of Invoice'. If you then refresh the report you will see any sales appear as the sale is made. I have this report permanently open and refresh it (in hope exceeding expectation) every hour or two when I'm at my desk. 1 2 2 Link to comment Share on other sites More sharing options...
KFisher Posted August 27, 2019 Author Share Posted August 27, 2019 6 minutes ago, Joseph Clemson said: The dashboard updates daily, weekdays only, around the start of the UK business day (say 9am GMT or BST depending on the time of year). You can see near-instantaneous records of sales made on your account by clicking on 'Download Sales Report'. This gives you the 'Net Revenue Sales Report' which has a multitude of parameters. Set the date range to end at the current day and the dropdown tab to 'date of Invoice'. If you then refresh the report you will see any sales appear as the sale is made. I have this report permanently open and refresh it (in hope exceeding expectation) every hour or two when I'm at my desk. Love it. Hopefully my OCD tendencies won't get out of control, but I anticipate refreshing that often. Thanks Link to comment Share on other sites More sharing options...
Avpics Posted August 28, 2019 Share Posted August 28, 2019 Whenever an update is mentioned the Law of the Sod is invoked, so measures and the database have thus far not updated. Hopefully the system is struggling to cope with a huge number of sales........ 1 Link to comment Share on other sites More sharing options...
Joseph Clemson Posted August 28, 2019 Share Posted August 28, 2019 (edited) 54 minutes ago, Avpics said: Whenever an update is mentioned the Law of the Sod is invoked, so measures and the database have thus far not updated. Hopefully the system is struggling to cope with a huge number of sales........ Not quite the Law of the Sod. I've noticed previously that Friday updates can sometimes be a little later in the morning than the rest of the week. I kind of imagine the person who pushes the 'Update' button having a weekly meeting (on sales?) each Friday morning, taking ten minutes for a cuppa to recover from the trauma and then, and only then, reaching for the update button. Except today isn't Friday, of course. Edited August 28, 2019 by Joseph Clemson Edited for clarity Link to comment Share on other sites More sharing options...
Stokie Posted August 28, 2019 Share Posted August 28, 2019 14 hours ago, KFisher said: Love it. Hopefully my OCD tendencies won't get out of control, but I anticipate refreshing that often. Thanks Yes, once discovered you will be updating frequently - like i do!! John. 1 Link to comment Share on other sites More sharing options...
Avpics Posted August 29, 2019 Share Posted August 29, 2019 The database hasn't updated yet today, even later than yesterday. I don't know why it bothers me given that most sales are old ones, but it always seems to happen when I've worked late into the night on a large number of images. Perhaps it's my fault! Link to comment Share on other sites More sharing options...
Mr Standfast Posted August 29, 2019 Share Posted August 29, 2019 All bets are off at the end of the month... Link to comment Share on other sites More sharing options...
Allan Bell Posted August 29, 2019 Share Posted August 29, 2019 4 hours ago, Mr Standfast said: All bets are off at the end of the month... Sales surge on the way. Allan Link to comment Share on other sites More sharing options...
Avpics Posted August 29, 2019 Share Posted August 29, 2019 58 minutes ago, Allan Bell said: Sales surge on the way. Allan Could well be. Started out with eight, now up to ten Link to comment Share on other sites More sharing options...
Reimar Posted August 29, 2019 Share Posted August 29, 2019 On 27/08/2019 at 14:12, KFisher said: I'm 90% sure that all my sales dashboard notifications from alamy show up around 8pm pacific time. Is that just a startling coincidence or does alamy only update the sale page once a day as opposed to other sites which update as they occur? Depends what you mean by "all my sales dashboard notifications". For the front of the dashboard, yes, only once every 24 hours. But if you're watching sales by checking "Net revenue sales report" by "Date of Invoice", then I think sales are reported as they come in. 1 Link to comment Share on other sites More sharing options...
Avpics Posted August 30, 2019 Share Posted August 30, 2019 I emailed CR and received this reply: "Thanks for flagging this to us. We aren’t aware of any current issues with this, but we’ll pass this over to our IT team to see if they’re aware of this." And now, not that long ago, the database has updated. Link to comment Share on other sites More sharing options...
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