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I am not sure this is the right forum area but .....

I have had an interesting 24 hours after discovering a camera shop had stolen my image of a smashed D200 and lenses and used it as advertising for their repair department on line.

Had they bought the image it probably would have cost them less than $50 
I sent an invoice for $695 last night and followed up today to ask how they would like to pay
( they had removed the image from their web page first thing this morning ) 

They did not reply so I gave the manager a call and was told rudely that they had removed the image and they had only used it for a few months anyway.

I thanked him for confirming the theft and asked how he would like to pay.

I then spoke to the accounts officer who told me my charge was unreasonable and I had to immediately send them a "Proper invoice at a reasonable price by registered post " before they would consider if they paid.

I made up a new invoice charging them $1,073 for time travel and postage.

They immediately agreed to pay me the $695 

I sent them a new invoice for $1175 for my time in making a new invoice and replying to their offer, I also got onto their head office ( Franchise owners ) and a photographers group on Face Book who bombarded the company FB page with comments about a camera store stealing photos and not respecting photographers.

The upshot was I got a very pleasant call from the General Manager  of the franchise saying they will be happy to pay  $1,200  and supply a written apology,
we agreed on that.

It was an interesting day.

If you find stolen photos it can be worthwhile following up 

Edited by D700 Doug
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Indeed ot can, I had a similar experience last month. A single infringment compensation exceeded all my  gross Alamy income for the last 3 years

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Interesting indeed. Found a photo of mine on a travel website last night. Was wondering what my rights were / are ? Photo not being used with my permission and stolen from an old website which would have been right click protected at the time. They must have screen grabbed it. Thinking ....

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Interesting indeed. Found a photo of mine on a travel website last night. Was wondering what my rights were / are ? Photo not being used with my permission and stolen from an old website which would have been right click protected at the time. They must have screen grabbed it. Thinking ....

If it's a UK company you can go down the small claims route if they don't pay up, but do follow the EPUK route and don't just send a bill. Other countries do things differently and Doug's approach probably wouldn't stand up in court here.

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Well done Doug. I envy and admire people with the confidence to do that. I can see a certain store manager with a P45.

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Spacecadet, brilliant advice with epuk site.

Many thanks for this ! Will pursue.

Adrian

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Small claims are great if you live nearby 

​I would have had to travel 3,500km to attend court ( costs would have been fun as I would have become  scared of flying and taken the Indian Pacific, I also cannot travel on public transport without my wife as I have medical conditions so she would have accompanied me ) 

If I need to I usually had the matter over to local debt collectors 

That usually works 

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Indeed ot can, I had a similar experience last month. A single infringment compensation exceeded all my  gross Alamy income for the last 3 years

can we ask what steps you took ?

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Small claims are great if you live nearby 

 

I'm talking about England of course

We now have a specialist small claims track for IP in London which takes cases by post so if a case can be decided on the papers, as yours probably could have, it's ideal. If not England is a little smaller.

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I applaud his stand against blatant theft. Well done indeed and a just outcome. Lets hope the manager of that shop is given a severe rap on the knuckles, or somewhere else, or worse. More photographers should take a zero attitude to image theft. I have for many years and I think it has paid off in time. 

 

I noticed one my images used quite blatantly just a few hundred yards from my West Wales home, (as opposed to my Snowdonia home, which I could afford to buy because I have taken a zero attitude to image theft all my working life) on a County Council tourist information board. I found the freelance design company through the council and sent them a hefty bill. They tried to fob me off but like Doug, I went over his head and contacted the local authority for whom the work was being done. They instructed him to pay my bill and promptly cancelled any further work with him. 

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I am not sure this is the right forum area but .....

 

I have had an interesting 24 hours after discovering a camera shop had stolen my image of a smashed D200 and lenses and used it as advertising for their repair department on line.

 

Had they bought the image it probably would have cost them less than $50 

I sent an invoice for $695 last night and followed up today to ask how they would like to pay

( they had removed the image from their web page first thing this morning ) 

 

They did not reply so I gave the manager a call and was told rudely that they had removed the image and they had only used it for a few months anyway.

 

I thanked him for confirming the theft and asked how he would like to pay.

 

I then spoke to the accounts officer who told me my charge was unreasonable and I had to immediately send them a "Proper invoice at a reasonable price by registered post " before they would consider if they paid.

 

I made up a new invoice charging them $1,073 for time travel and postage.

 

They immediately agreed to pay me the $695 

 

I sent them a new invoice for $1175 for my time in making a new invoice and replying to their offer, I also got onto their head office ( Franchise owners ) and a photographers group on Face Book who bombarded the company FB page with comments about a camera store stealing photos and not respecting photographers.

 

The upshot was I got a very pleasant call from the General Manager  of the franchise saying they will be happy to pay  $1,200  and supply a written apology,

we agreed on that.

 

It was an interesting day.

 

If you find stolen photos it can be worthwhile following up 

Yeah! Good for you and I'm proud of you for standing up for your rights! Which photographers group on Facebook? I'm familiar with Photo Stealers. Is that the one?  I need to put the public screws to a few that are blowing me off right now.

 

L

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Interesting indeed. Found a photo of mine on a travel website last night. Was wondering what my rights were / are ? Photo not being used with my permission and stolen from an old website which would have been right click protected at the time. They must have screen grabbed it. Thinking ....

Just downloaded draft letter from EPUK and filled in the blanks and emailed to a website using my photograph without permission.

Not sure which country the site is in though, very scarce info on the site apart from finding a business name and address at company house. Same name.

Lets see what the reply is if any !

Edited by Ace

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Ace, have you tried a "whois" search on the domain name (site and/or email address)?

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Ace, have you tried a "whois" search on the domain name (site and/or email address)?

 

Sound advice mike thanks

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Wow, Doug, this is great thread, thanks for sharing and congrats on "sale" ! :D

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Yeah! Good for you and I'm proud of you for standing up for your rights! Which photographers group on Facebook? I'm familiar with Photo Stealers. Is that the one?  I need to put the public screws to a few that are blowing me off right now.

L

==========================

https://www.facebook.com/groups/fapsc/?fref=ts

An aussie group of camera nuts and other nutters :-) 

Edited by D700 Doug

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Interesting indeed. Found a photo of mine on a travel website last night. Was wondering what my rights were / are ? Photo not being used with my permission and stolen from an old website which would have been right click protected at the time. They must have screen grabbed it. Thinking ....

Just downloaded draft letter from EPUK and filled in the blanks and emailed to a website using my photograph without permission.

Not sure which country the site is in though, very scarce info on the site apart from finding a business name and address at company house. Same name.

Lets see what the reply is if any !

 

Tripadvisor, by any chance? They do have a uk office but will hide behind the publication being in the US, although technically that doesn't protect them here. They responded to a takedown on an image of mine. That's as far as it went. Don't get your hopes up.

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Thanks. No it's not trip advisor. Probably a smaller outfit. Let's see if I get a reply from them. But have to say the content from the draft letter may be very useful on the future. Makes sense.

Adrian

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