my first upload getting upload error without any reasons mentioned.

[ShutterBug Maverick]

hi all,

new to this forum. Tried to upload 3 pictures (jpg) but getting upload error without anything mentioned.

pictures are taken with full frame DSLR. pic resolutions are 6016 x 4016 , 14.3 MB compressed jpg, uncompressed image size in Ps is 138.2M, exported with Lr without any export sharpening, with full metadata. Any help would be great.

[Steve F]

7 minutes ago, Martin L said:

sRGB?

 

Alamy accept both

 

[ShutterBug Maverick]

13 minutes ago, Martin L said:

sRGB?

 

13 minutes ago, Martin L said:

sRGB?

yes sRGB

[Martin L]

When you said 'metadata' did you mean EXIF or keywords?

 

Edit: okay ignore that, in your first post you said 'full metadata' so I guess that is the 'All' setting

Edited November 8, 2022 by Martin L

[Martin L]

20 minutes ago, Steve F said:

 

Alamy accept both

 

Thanks, just grabbing at the very few straws left

[DJ Myford]

1 hour ago, ShutterBug Maverick said:

i am not hitting Submit button, just after image get uploaded in alamy, the Upload Error is coming. Raised the issue with Alamy Directly, but their answer is standard and of little help.

I don't think the script should run until you hit Submit. Initial submissions must be three images - no more, no less - or I believe they will be rejected automatically. Is the image actually uploading, or is the script throwing an error immediately? If it is uploading, can you populate at least one other slot before the upload completes, then get in a third before the second finishes going through?

[Martin L]

7 minutes ago, DJ Myford said:

I don't think the script should run until you hit Submit. Initial submissions must be three images - no more, no less - or I believe they will be rejected automatically. Is the image actually uploading, or is the script throwing an error immediately? If it is uploading, can you populate at least one other slot before the upload completes, then get in a third before the second finishes going through?

Hmmm..yes maybe, are you trying one at a time? Try selecting three at once and dropping them.

[spacecadet]

I'm going to say what I always say, which is to try FTP.

[Rebecca Ore]

6 hours ago, ShutterBug Maverick said:

Network is fine. getting uploads in all other websites without any issue.

 

Can be a problem with Alamy's network.  If you know how to use traceroute, that might show where their bottleneck might be.   If you're in the EU or UK, when you're awake might be when the majority is, too.  I'm uploading from Central America and tend to do it in the evening or early morning local time. 

[ShutterBug Maverick]

4 hours ago, Martin L said:

When you said 'metadata' did you mean EXIF or keywords?

 

Edit: okay ignore that, in your first post you said 'full metadata' so I guess that is the 'All' setting

i mean EXIF. while exporting from lightroom i am opting for "Include All Metadata". Tried again with filling all Metadata fields available in Lr. same result. Upload Error. 

[ShutterBug Maverick]

32 minutes ago, Rebecca Ore said:

 

Can be a problem with Alamy's network.  If you know how to use traceroute, that might show where their bottleneck might be.   If you're in the EU or UK, when you're awake might be when the majority is, too.  I'm uploading from Central America and tend to do it in the evening or early morning local time. 

i doubt. its now 3rd day tried multiple times. same result. Upload Error

 

[ShutterBug Maverick]

3 hours ago, spacecadet said:

I'm going to say what I always say, which is to try FTP.

FTP route is not an option for First Stock Submission - first 3 pictures

[ShutterBug Maverick]

3 hours ago, Martin L said:

Hmmm..yes maybe, are you trying one at a time? Try selecting three at once and dropping them.

i have tried 1 at a time, then all 3 at a time, same Upload Error

[ShutterBug Maverick]

3 hours ago, DJ Myford said:

I don't think the script should run until you hit Submit. Initial submissions must be three images - no more, no less - or I believe they will be rejected automatically. Is the image actually uploading, or is the script throwing an error immediately? If it is uploading, can you populate at least one other slot before the upload completes, then get in a third before the second finishes going through?

its uploading, then Upload Error, Not reached Submission Stage (i guess Submission Button is to be presses once all 3 pictures get uploaded successfully) .

[Rebecca Ore]

7 minutes ago, ShutterBug Maverick said:

i doubt. its now 3rd day tried multiple times. same result. Upload Error

 

Try a different browser.  I've never had serious problems with Firefox, but some people have had.  If you're on Mac, Safari, Firefox, Google Chrome (I hate it), are options.   If you're on Windows, Firefox, Microsoft Edge, Google Chrome, and I think Safari.  You're not on Linux because Adobe doesn't release products for them. 

 

Other option would be trying to reduce the size of your submission photos (at least one browser wasn't uploading very large files at one time to push the group's ftp app).  My cameras are all 24 mp, so I've never had this problem but some others have reported it with one browser.

[ShutterBug Maverick]

Just now, Rebecca Ore said:

Try a different browser.  I've never had serious problems with Firefox, but some people have had.  If you're on Mac, Safari, Firefox, Google Chrome (I hate it), are options.   If you're on Windows, Firefox, Microsoft Edge, Google Chrome, and I think Safari.  You're not on Linux because Adobe doesn't release products for them. 

 

Other option would be trying to reduce the size of your submission photos (at least one browser wasn't uploading very large files at one time to push the group's ftp app).  My cameras are all 24 mp, so I've never had this problem but some others have reported it with one browser.

i have tried on Firefox, Microsoft Edge, Google Chrome on Windows PC. My Camera is Nikon D750 so i have only 24mp pics.

[ShutterBug Maverick]

Pic Uploading

[ShutterBug Maverick]

Upload Error after uploading without any press of submit button.

[Steve F]

Clutching at straws here. Maybe check your metadata settings on LR when you export. Are the JPEGs exporting with the EXIF camera data?

[NYCat]

I haven't re-read everything so I don't know if this is covered but.... I do drag and drop by choosing all the images and then dragging the entire group together.

 

Paulette

[Jill Morgan]

Judging by the size of the RAW file, it is obviously 16 bit.  I know all jpgs are 8 bit, but could this somehow be causing the problem?

 

Jill

[M.Chapman]

Stop using drag and drop? Use the browse option instead, select 3 images, then click submit.

 

Mark

[ShutterBug Maverick]

2 hours ago, Steve F said:

Clutching at straws here. Maybe check your metadata settings on LR when you export. Are the JPEGs exporting with the EXIF camera data?

yes images are with all Metadata ... pls see screenshot 

[ShutterBug Maverick]

11 minutes ago, M.Chapman said:

Stop using drag and drop? Use the browse option instead, select 3 images, then click submit.

 

Mark

already tried this. same problem

[ShutterBug Maverick]

58 minutes ago, Jill Morgan said:

Judging by the size of the RAW file, it is obviously 16 bit.  I know all jpgs are 8 bit, but could this somehow be causing the problem?

 

Jill

jpg is 8 Bit, checked again by opening my files in Photoshop

[Jill Morgan]

1 minute ago, ShutterBug Maverick said:

jpg is 8 Bit, checked again by opening my files in Photoshop

 

All jpegs are 8 bit, but I was wondering if somehow the original RAW, (although I can't think why) being 16 bit affects it.  Don't know why it should, just grasping at straws on what the issue it.  Have you emailed Alamy?

 

Jill