Unfortunately some Watermarked images passed QC on Monday, and I then duly tagged them, before I noticed. Hence the images were 'on sale'. I deleted, then contacted Alamy who have said they have deleted them, but over 48hrs later they remain visible in my portfolio (though if clicked on, are 'unavailable').
I have the exact same images (not WM'd) waiting to be tagged, but am reluctant to do so until the WM'd images disappear (which Alamy have said should have happened as they deleted at their end).
Am waiting to hear back from poor Ellie (two must be heartily sick of this by now). However i was just wondering if anyone else had had this experience, and could say what happens.
Seems a shame not to be able to release the other images for sale.
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BidC
Just wondering if anyone has any suggestion here.
Unfortunately some Watermarked images passed QC on Monday, and I then duly tagged them, before I noticed. Hence the images were 'on sale'. I deleted, then contacted Alamy who have said they have deleted them, but over 48hrs later they remain visible in my portfolio (though if clicked on, are 'unavailable').
I have the exact same images (not WM'd) waiting to be tagged, but am reluctant to do so until the WM'd images disappear (which Alamy have said should have happened as they deleted at their end).
Am waiting to hear back from poor Ellie (two must be heartily sick of this by now). However i was just wondering if anyone else had had this experience, and could say what happens.
Seems a shame not to be able to release the other images for sale.
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