Jump to content

Recommended Posts

I'm a bit puzzled by Alamy's calculations. For some days I have had showing on my dashboard a cleared balance, due today, of $384. This converts to £279.55 as of today. Add on 20% VAT and I should be due £335.46. What I am actually receiving is £225.11 (£187.59 + £37.52 VAT). Do others have this experience?

Alex

Link to comment
Share on other sites

2 hours ago, Alex Ramsay said:

I'm a bit puzzled by Alamy's calculations. For some days I have had showing on my dashboard a cleared balance, due today, of $384. This converts to £279.55 as of today. Add on 20% VAT and I should be due £335.46. What I am actually receiving is £225.11 (£187.59 + £37.52 VAT). Do others have this experience?

Alex

 

Alamy's conversion rates have always been a mystery to me. I always look at the median rate on the day the money is supposed to be paid - it's always lower. I generally set up my spreadsheet to give me a guide of ~2 cents lower than the median rate so I have an idea.

Link to comment
Share on other sites

There's a foreign exchange commission of about 3%. Try it for the median rate on the 2nd. when you get your sterling amount. I have a formula in my accounts spreadsheet that gives me the true rate.

Edited by spacecadet
Link to comment
Share on other sites

27 minutes ago, spacecadet said:

There's a foreign exchange commission of about 3%. Try it for the median rate on the 2nd. when you get your sterling amount. I have a formula in my accounts spreadsheet that gives me the true rate.

 

Thanks for that - very helpful. 

Link to comment
Share on other sites

Leaving aside the VAT, exchange rate and uncleared sales, however - I had a cleared balance showing on my dashboard of $384, and this was showing for about a week before the end of the month (also showing on my account balance page). This is why I was surprised to receive only $267 + VAT.

Link to comment
Share on other sites

24 minutes ago, Alex Ramsay said:

As I suspected, they can't do anything without a screenshot, which I don't have. Will do in future, though.

 

Could you get the screenshot using waybackmachine or other internet archive services?

https://web.archive.org/

Edited by Martin P Wilson
Link to comment
Share on other sites

26 minutes ago, Alex Ramsay said:

As I suspected, they can't do anything without a screenshot, which I don't have. Will do in future, though.

Can you not get a balance of account screen showing both the cleared balance and the funds transfer? I certainly can.

Link to comment
Share on other sites

Maybe you can download the sales report with payment date? 

That should  reconcile to the payment and list the images included in that payment.  

 

Link to comment
Share on other sites

8 hours ago, Alex Ramsay said:

Leaving aside the VAT, exchange rate and uncleared sales, however - I had a cleared balance showing on my dashboard of $384, and this was showing for about a week before the end of the month (also showing on my account balance page). This is why I was surprised to receive only $267 + VAT.

 

I had the same thing a few months ago where my cleared balance on my dashboard dropped in value a few days before the end of the month. Alamy won’t investigate without a screenshot, but who does this!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.