Phil Robinson Posted December 22, 2023 Share Posted December 22, 2023 A refund has just come through for one of mine used in the Telegraph back at the beginning of 2022. It wasn't reported, but I found it, informed Alamy, and they invoiced it in October 2022. I have just seen it never cleared - and has been refunded nearly two years after the original use. I have a screenshot of the usage (never delete anything!) Anyone else had any dodgy refunds today? Link to comment Share on other sites More sharing options...
SShep Posted December 22, 2023 Share Posted December 22, 2023 Just had exactly the same situation - same paper, same dates, reported by me and never cleared. I too have a screenshot. Steve Link to comment Share on other sites More sharing options...
Kev S Posted December 23, 2023 Share Posted December 23, 2023 Same scenario here with different publication Yachting Monthly £££ refund!! Link to comment Share on other sites More sharing options...
Phil Robinson Posted January 8 Author Share Posted January 8 On 22/12/2023 at 22:28, SShep said: Just had exactly the same situation - same paper, same dates, reported by me and never cleared. I too have a screenshot. Steve I am waiting for a response from Alamy - I have asked for it to be reinvoiced AT THE SAME FEE and fully expect that to be done, soon. This isn't a blogger somewhere in the Far East who they can't get to, it is a national newspaper. 6 Link to comment Share on other sites More sharing options...
Arno Posted January 30 Share Posted January 30 (edited) I made a post here about an image reported sold (no names, no references, no numbers) in 2019, which is STILL uncleared. Contacted Alamy about it 3 times, saying they're "on it". The post has mysteriously disappeared. Last week I came across an image still being used outside the invoiced period. Got a mail back saying "thanks for flagging it, we're looking into it". How is it that WE have to chase our own images to see if we're being paid or if payments have cleared? We're getting paid less and less for each image, and we have to police stuff ourselves. I'm already fighting as it is with the pennies I'm getting to reach that 250 bucks threshold before I'm getting paid EVEN less. I'm getting ready to just leave this whole stock photography behind. It's giving me more head aches than what it's worth. Edited January 30 by Arno Link to comment Share on other sites More sharing options...
spacecadet Posted January 30 Share Posted January 30 The payment threshold has been $50 for over a decade. Link to comment Share on other sites More sharing options...
Arno Posted January 30 Share Posted January 30 (edited) I'm talking about the 250 bucks threshold for the height of the commission, not the payout threshold. Edited January 30 by Arno Link to comment Share on other sites More sharing options...
Ognyan Yosifov Posted January 30 Share Posted January 30 It was $70 when I started in February 2013 Link to comment Share on other sites More sharing options...
Stokie Posted January 30 Share Posted January 30 If I remember correctly the cleared payment threshold was $100 when I joined in 2007. John. Link to comment Share on other sites More sharing options...
sooth Posted January 30 Share Posted January 30 I believe he means the threshold to get from silver to gold commission rate 2 Link to comment Share on other sites More sharing options...
Arno Posted January 30 Share Posted January 30 17 minutes ago, sooth said: I believe he means the threshold to get from silver to gold commission rate Exactly. Link to comment Share on other sites More sharing options...
mwakeling Posted January 30 Share Posted January 30 I had a sale for a major magazine that went unpaid for a year. It was refunded. It was then recorded as a sale at a higher price point, and went unpaid. This transpired over two years time. As it was refunded again in August, it may affect my commission model, years after the original sale. If it was refunded at the original amount and backdated, it would not. This was all an accounting mess. These refunds should be backdated to the original sale date at the original price. If Alamy can afford to write off these bad debts then it can afford to treat its contributors fairly. 1 Link to comment Share on other sites More sharing options...
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