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Arno

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Everything posted by Arno

  1. https://www.alamy.com/stock-photo-longhorn-cowfish-floating-about-the-sea-floor-170654812.html Editorial use any size in Germany. $2.80. Cheers for half a cup of coffee. With two crumbs of left over cake.
  2. Customer service denies that it's the same client for all the images. I find it a bit of a coincidence that the location and the use on all the (re)sold images are exactly the same. Also... I asked twice literally "How long do you allow refunds, because I think 8 months is quite a long time to get a refund." and that question was both times conveniently ignored.
  3. I posed the same question to Alamy via email, and all they said was exactly what I can see in my sales history: sale refunded and rebilled. There was no explanation as to how a sale can be refunded 8 months later. This wasn't just a "sale that was refunded and rebilled", anyway. It was a sale that was refunded twice and sold 6 times. Now I'm just wondering how many refunds I can expect still... 🤨
  4. I was going through my sales history, and two of my images keep on popping up. It starts on July 10th 2018 with one, sold to Japan. It is sold again on January 15th 2019, then again on March 26th 2019. That last one is then refunded EIGHT months later, on November 27th. It is then again sold on November 12th, refunded again on November 18th and sold again also on November 18th, and sold again on November 27th. A second image was sold, also, to Japan on September 24th and refunded on November 27th, and again sold on the same day. I reckon this is the same client every time. Anyone have a clue on what's happening? And how they allow a refund after EIGHT months?
  5. Yeah... No... You were just SO eager to whine about my whining, that you simply didn't care to click the link, or to check the rest from the post. My edit (18:44) was a full 5 minutes BEFORE you posted your comment (18:49).
  6. The image was included in the link. If you read past the "whining", you would've seen it.
  7. Just when you think you can't sink any lower... Sale just came in, for a whopping $1. Educational purposes, worldwide, IN PERPETUITY! https://www.alamy.com/stock-photo-ripped-up-teddy-bear-50139759.html I mean... Seriously? What the actual F? I'm opted out of all these weird subscription models, so thought that they wouldn't go this low... But hey... Every day time for a new surprise.
  8. I opted out of NU already in 2010, and I still get these peanut sales. 3$, 5$, 6$... With vague descriptions like "Flat rate per image, bulk discount" or "Revenue Share"... I wonder if there are still stock agencies out there that AREN'T microstock.
  9. Still no updates for me since 7th of Feb. Just deleted cookies and all that sh!t and logged in new, no help. (Tuesday 19th of Feb, 20:00 UTC+1:00).
  10. More than half of mine are gone... Maybe someone from Alamy can tell us what's wrong...
  11. Hoping to finally break free from the pennies-sales. Just got one in for $138 and for $203.
  12. I'm not sure why I can't reproduce full details and how or why that would come and bite us all, but yeah... Everyone telling me to remove all this information, and then fully quoting me, that's helping as well.
  13. Just got 4 sales in for a total of about 110 bucks. At least I can take the missus out for dinner again.
  14. Two times the same image, presumably the same client (same bulk discount, flat rate, one for one week use, the other for one month use), one for $5.64, and one for $11.28.
  15. Myeah.. This was a distributor sale, so I'll end up with... $1,75 or something like that... Might just manage a sundae...
  16. Got another whopper in: Country: Worldwide Usage: Editorial Media: Editorial website Industry sector: Media, design & publishing Image Size: Any size Start: 01 October 2017 End: 01 October 2022 Territory: Serbia. Flat rate per image. Bulk discount. $3.41 Whoop whoop!
  17. Colblimp, it's been something I've been looking at for quite awhile already. I've had a few $3 sales for 5 years editorial use. After a looong series of under $10 I finally got a $100 again. Maybe this will be the start of better times again.
  18. I received a mail from Alamy reminding me that I'm opted out from the UK Newspaper scheme. What do you experts think? Is it worth opting in? Or is it better to leave it out?
  19. Thanks for your input, everyone. I'm still awaiting a response from Alamy. vpics: they stated they got the images from Alamy. I have it written down.
  20. I just read the post on "How many more Customers Get This Treatment", and I've been in that boat as well. I have a different issue now, which I'm hoping someone can give me some insight on. Over the past week I've sent mails to ms@, sales@, and two or three direct email addresses, none of which have responded. Not even an automated message to confirm that my mail was received. Here's my situation. I did a reverse search a month or so ago. I found two of my images used on a website (+ affiliate websites, a total of 8 or 9 in different countries) that sells prints and canvases. The images weren't credited, but the profile, believe it or not, was made in my full name, which is not the name I'm on Alamy with. One of the images was cropped from the bottom, into the subject of the picture (the picture is complete on Alamy). I contacted the website, and my mail bounced. I contacted a few days later another email stated on the website, and got no response, but a day later "my" profile was gone, and the two pictures unavailable. I contacted my lawyer, and he was responded with "We've licensed the images from Alamy. We have a general print-on-demand license agreement with Alamy. The agreement is not for specific images." My lawyer has asked to see the EULA, but they haven't produced it (yet). One of the images has never been sold on Alamy, the other image was sold on March 27 as an iQ one time use only sale for $4,06. The Wayback machine showed that the image was on the website well before March 27. Ironically, when my lawyer forwarded me the mails, I rechecked the website, and a new profile under my name had been created with three new images. Again, neither of which has been sold, ever, on Alamy. I wanted Alamy to confirm to me that these images had been sold, but they have been non-responsive so far. Now... My question: an iQ sale, stated one time use only, can this be used to sell prints and canvases by a third party? I most certainly would not agree to these terms, and definitely not for $4,06. Any input much appreciated. And if there's anyone from Alamy around, feel free to chime in.
  21. Two came in today: Country: Worldwide Usage: Editorial Media: Editorial website Industry sector: Media, design & publishing Image Size: Any size Start: 01 December 2016 End: 01 December 2021 Duration: 1 year. Territory: Germany. Flat rate per image. Bulk deal $3.08 each. Before distributor cut. This is going to be an awesome year, I feel it!
  22. I just found one of my images used on a website. It was credited Alamy / All Over. I searched the forums for this, but it returns nothing. Anyone know what this means? No sales of this image were reported. There were a few zooms on this image in the past month (the post on the particular page is dated August 16th 2016), but I can't find anything in my sales report. Thanks for any insight!
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