Sally Posted May 14, 2018 Share Posted May 14, 2018 I have an outstanding news image payment from The Sun still waiting to clear from December 22nd 2017, nearly five months ago. Is this normal? Link to comment Share on other sites More sharing options...
Thyrsis Posted May 14, 2018 Share Posted May 14, 2018 Yes, sadly! Link to comment Share on other sites More sharing options...
NYCat Posted May 14, 2018 Share Posted May 14, 2018 I had a newspaper sale also on that date and I notified contributor services last week. They thanked me for the heads up and said they were turning it over to their credit control team. Paulette Link to comment Share on other sites More sharing options...
MandyD Posted May 14, 2018 Share Posted May 14, 2018 3 minutes ago, David Pimborough said: I waited for 8 months on an image used by Conde Nast magazine. I emailed contributor support and it eventaully got paid a month or so later. I really don't know if Alamy just take usage on trust expecting the customer to report it to them but I do think they should institute a better system for this kind of thing. like pay when downloaded and then on client to report it if NOT used for a refund? Link to comment Share on other sites More sharing options...
spacecadet Posted May 14, 2018 Share Posted May 14, 2018 16 minutes ago, MandyD said: like pay when downloaded and then on client to report it if NOT used for a refund? No, businesses have to be allowed to pay on account. With the exception of PU and prints, Alamy isn't a retailer. Link to comment Share on other sites More sharing options...
MandyD Posted May 14, 2018 Share Posted May 14, 2018 20 minutes ago, spacecadet said: No, businesses have to be allowed to pay on account. With the exception of PU and prints, Alamy isn't a retailer. but there should be some record of what they downloaded, no? why isn't this tracked and added directly to their account? Link to comment Share on other sites More sharing options...
spacecadet Posted May 14, 2018 Share Posted May 14, 2018 Many bigger clients self-report. If they miss one, Alamy can trace a particular download if you spot it yourself. Alamy have compliance systems, but they're obviously not going to publicise how they work. Link to comment Share on other sites More sharing options...
MandyD Posted May 14, 2018 Share Posted May 14, 2018 1 minute ago, spacecadet said: Many bigger clients self-report. If they miss one, Alamy can trace a particular download if you spot it yourself. Alamy have compliance systems, but they're obviously not going to publicise how they work. seems backwards to me...why you wouldn't put controls on your product...they lose money too. Link to comment Share on other sites More sharing options...
Sally Posted May 14, 2018 Author Share Posted May 14, 2018 1 hour ago, LawrensonPhoto said: No, but some do get missed, make a note on your spreadsheet for 4 months after the date you took it, if it hasn't been reported drop Corin or Shelley an email It was reported on December 22nd, just not cleared yet. Link to comment Share on other sites More sharing options...
Sally Posted May 14, 2018 Author Share Posted May 14, 2018 3 hours ago, MandyD said: but there should be some record of what they downloaded, no? why isn't this tracked and added directly to their account? News images aren’t downloaded. They are sent to news desks. Then the newspapers decide if they want to use any as far as I understand the process. Link to comment Share on other sites More sharing options...
Sally Posted May 15, 2018 Author Share Posted May 15, 2018 5 minutes ago, LawrensonPhoto said: Again note that down in your spreadsheet, The Sun usually report and pay after 12 weeks (6 week split), if they haven't after the 12 weeks let alamy know. I copy and paste the info from the sales report in AIM so they know exactly what image you are talking about, they will then look into it and probably include it in the next pay run. Ok, thanks, I will do that. Link to comment Share on other sites More sharing options...
Sally Posted May 19, 2018 Author Share Posted May 19, 2018 Well, Alamy got working on it and not only has the payment from December cleared, those for January, February and March have cleared too. A nice big payment next month. Link to comment Share on other sites More sharing options...
NYCat Posted May 19, 2018 Share Posted May 19, 2018 Yep. That newspaper sale from Dec. 22 has cleared at last. Paulette Link to comment Share on other sites More sharing options...
Michael_Jacobs Posted May 19, 2018 Share Posted May 19, 2018 A few months is not exceptional! if you think about it, a client downloads an image and uses it... confirms usage 3 months later, the distributor confirms the sale to Alamy another 3 months later and they get (sometimes) months to pay the bill... At least 3 to 6 months, in my experience sometimes up to 7-8 months after usage??? Still don’t understand why Alamy doesn’t allow downloading watermarked images and only fuml size image w/o watermark on sale??? Link to comment Share on other sites More sharing options...
Sally Posted May 19, 2018 Author Share Posted May 19, 2018 3 hours ago, Michael_Jacobs said: A few months is not exceptional! if you think about it, a client downloads an image and uses it... confirms usage 3 months later, the distributor confirms the sale to Alamy another 3 months later and they get (sometimes) months to pay the bill... At least 3 to 6 months, in my experience sometimes up to 7-8 months after usage??? Still don’t understand why Alamy doesn’t allow downloading watermarked images and only fuml size image w/o watermark on sale??? These were Live News images used by The Sun, not normal stock images. Link to comment Share on other sites More sharing options...
NYCat Posted May 19, 2018 Share Posted May 19, 2018 Mine was a stock image. Maybe not The Sun. Maybe a different paper but it was the same day as yours. Paulette Link to comment Share on other sites More sharing options...
ACC Posted May 20, 2018 Share Posted May 20, 2018 On 14/05/2018 at 22:17, LawrensonPhoto said: One thing I do know after submitting over a 1000 live news images since October is that tracking usages is part of the deal of doing live news, unless you don't want to get paid for all of your hard work! Excuse if this is a silly question but how do you track usage - Google search your name? Link to comment Share on other sites More sharing options...
Michael_Jacobs Posted May 20, 2018 Share Posted May 20, 2018 You can use: “your name alamy” -alamy.combin google, bing... or you can reverse search with google images and/or tineye, select your sales, zooms and right click google search Link to comment Share on other sites More sharing options...
.thumb.jpg.c50d84e68db2b7d7c418eab9b607f1bc.jpg)
Recommended Posts
Archived
This topic is now archived and is closed to further replies.