Julie Edwards Posted September 15, 2017 Share Posted September 15, 2017 Anyone else have problems logging in on an ipad? I cannot get past the verification process, it aways goes back to the enter username and password screens. Link to comment Share on other sites More sharing options...
Steve UK Posted September 15, 2017 Share Posted September 15, 2017 Working up here in Norfolk, are you getting the select parts of a picture screens Link to comment Share on other sites More sharing options...
ReeRay Posted September 16, 2017 Share Posted September 16, 2017 Replying from my iPad - all ok here in Thailand Link to comment Share on other sites More sharing options...
MariaJ Posted September 16, 2017 Share Posted September 16, 2017 I've had that problem, most annoying. Sometimes clearing your cookies and history will help (under settings for Safari). Maria Link to comment Share on other sites More sharing options...
Julie Edwards Posted September 16, 2017 Author Share Posted September 16, 2017 Sometimes you get the capta, sometimes you don't. Tried clearing cookies. Its just unreliable.Had to use the puffin browser at the moment. I really do't understand in a world that is moving more and more to mobile platforms why companies are not (clearly) designing their websites for these platforms and fully testing thereon. IOS 11 will only accelerate that move if everything we read about it is correct. Link to comment Share on other sites More sharing options...
Steve UK Posted September 16, 2017 Share Posted September 16, 2017 Could it be a safari problem, I am using chrome on an I pad, never had a problem Link to comment Share on other sites More sharing options...
Julie Edwards Posted September 16, 2017 Author Share Posted September 16, 2017 btw. I mean the main site, not the forums.. Link to comment Share on other sites More sharing options...
Steve UK Posted September 16, 2017 Share Posted September 16, 2017 Yep get capita on both, only occasionally Link to comment Share on other sites More sharing options...
AndyMelbourne Posted September 16, 2017 Share Posted September 16, 2017 Double click on the home button then swipe to close the page, then open up safari and try again and it should work. Link to comment Share on other sites More sharing options...
M.Chapman Posted September 16, 2017 Share Posted September 16, 2017 I've had this quite often on iPhone and iPad. The solution that works for me is. 1) Double click home button and close Safari web browser app. (slide upwards) 2) The Settings>Safari>Advanced>Website Data>Alamy.com, slide left and delete data 3) Reopen Safari and login to Alamy.com 4) You'll most probably still get the Captcha thingy, but if you click the right image boxes, it should let you in, instead of going round in endless circles. Once you've done the above login should work normally for a while (without needing to close Safari etc.) but at some point it will go wrong again and you'll have to repeat the above. I've no idea why Mark Link to comment Share on other sites More sharing options...
Betty LaRue Posted September 16, 2017 Share Posted September 16, 2017 1 hour ago, M.Chapman said: I've had this quite often on iPhone and iPad. The solution that works for me is. 1) Double click home button and close Safari web browser app. (slide upwards) 2) The Settings>Safari>Advanced>Website Data>Alamy.com, slide left and delete data 3) Reopen Safari and login to Alamy.com 4) You'll most probably still get the Captcha thingy, but if you click the right image boxes, it should let you in, instead of going round in endless circles. Once you've done the above login should work normally for a while (without needing to close Safari etc.) but at some point it will go wrong again and you'll have to repeat the above. I've no idea why Mark Yes, I do the above at least once a week on my iPad. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.