Jon Lewis Posted June 20, 2016 Share Posted June 20, 2016 Hi All Just had a refund bit the refund is for $0.94 more than to was sold for is this normal?? Regards Job Link to comment Share on other sites More sharing options...
spacecadet Posted June 20, 2016 Share Posted June 20, 2016 Probably currency fluctuation between sale and refund. If you complain to MS I believe they will correct it. Link to comment Share on other sites More sharing options...
Alex Ramsay Posted June 20, 2016 Share Posted June 20, 2016 Me too - 47 cents down on the transaction Link to comment Share on other sites More sharing options...
CandyAppleRed Images Posted June 20, 2016 Share Posted June 20, 2016 My last refund/resale gained me a whole one cent! Link to comment Share on other sites More sharing options...
Sultanpepa Posted June 20, 2016 Share Posted June 20, 2016 Alamy needs to look at this, contributors shouldn't need to contact MS to get it sorted. Link to comment Share on other sites More sharing options...
Jon Lewis Posted June 20, 2016 Author Share Posted June 20, 2016 Hi All Have let MS know but it might be a May sale refunded then sold again in July on the same day. 2 sales - 1 refund = 1 sale I think . So that may be the explanation. Jon Link to comment Share on other sites More sharing options...
tarsierspectral Posted June 21, 2016 Share Posted June 21, 2016 It means that your image was resold for less money. The refund is on a sale you made in one of the previous months. I had the same thing and I asked member services. Link to comment Share on other sites More sharing options...
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