Image uploader and contributor help not working

[Steve F]

Got halfway through an upload, some images accepted, can't upload any more. Switched to FTP, went on Contributor help to get the details, Alamy website showing an error message. Going to play some squash and hope it's sorted by the time I get back!

 

Wondered if the Alamy 'website broken' landing page could sell as a stock image... 🤔

[AlanW]

Just uploaded a small batch which went straight through QC . . . . . it was probably just having a 'moment' earlier!

[Michael Ventura]

I uploaded yesterday and it was working fine then.

[Betty LaRue]

Uploaded 2 hours ago & was fine.

[Joe Gaul]

I was unable to access the Alamy website all of yesterday and so far today. Judging by the comments it may be area dependent.

[Steve F]

Thanks guys. I cleared my caches in Firefox and Chrome. Still unable to upload or access this page....

 

https://www.alamy.com/contributor/how-to-sell-images/how-do-i-send-you-my-stock-images/?section=4&_gl=1*nlqlre*_ga*MTA4MjQ0NTA1OC4xNjE5MTczMzc0*_ga_M5V9H9N7G8*MTY4NDczNDYyMy4zLjEuMTY4NDczNDYyOC4wLjAuMA..

[gvallee]

34 minutes ago, Steve F said:

Thanks guys. I cleared my caches in Firefox and Chrome. Still unable to upload or access this page....

 

https://www.alamy.com/contributor/how-to-sell-images/how-do-i-send-you-my-stock-images/?section=4&_gl=1*nlqlre*_ga*MTA4MjQ0NTA1OC4xNjE5MTczMzc0*_ga_M5V9H9N7G8*MTY4NDczNDYyMy4zLjEuMTY4NDczNDYyOC4wLjAuMA..

 

With Chrome, when I click on your link, I get 'sorry we'll be right back, something went wrong'.

[Steve F]

1 hour ago, gvallee said:

 

With Chrome, when I click on your link, I get 'sorry we'll be right back, something went wrong'.

 

Thanks Gen,

What do you get when you click on 'how to upload images via FTP...' through this link?

 

[gvallee]

14 minutes ago, Steve F said:

 

Thanks Gen,

What do you get when you click on 'how to upload images via FTP...' through this link?

 

 

I get the same error as I mentioned previously. This is with Chrome on my Samsung Galaxy tablet. Sorry my laptop is packed away, can't try now with it.

[Mr Standfast]

2 hours ago, Steve F said:

Thanks guys. I cleared my caches in Firefox and Chrome. Still unable to upload or access this page....

 

https://www.alamy.com/contributor/how-to-sell-images/how-do-i-send-you-my-stock-images/?section=4&_gl=1*nlqlre*_ga*MTA4MjQ0NTA1OC4xNjE5MTczMzc0*_ga_M5V9H9N7G8*MTY4NDczNDYyMy4zLjEuMTY4NDczNDYyOC4wLjAuMA..

 

Doesn't work here on W10 firefox.  🛠️🔧!!

[Steve F]

Still couldn't upload via normal upload route - stuck on a 24MP Jpeg. But contributor page is working again, so just uploaded via FTP. Thanks everyone.