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Refund from Jan 2022 😐


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Just saw a sale for 1.59 

Then realised it was a refund from a sale in Jan 2022

 

What is going on ?

Edited by Ace
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7 minutes ago, Ace said:

Just saw a sale for 1.59 

Then realised it was a refund from a sale in Jan 2022

 

What is going on ?

 

You are one of the lucky ones. Others are having to wait for years for their refunds.🤪

 

Allan

 

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Did you get the e-mail from Alamy?  It states that:

Just a quick note to inform you that you may have seen sales on one or more of your images from last year being refunded appear in your account. This was due a one-off system error on our end. We sincerely apologise that you were affected by these refunds. We will be paying back these refunds to you.

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4 hours ago, Allan Bell said:

 

You are one of the lucky ones. Others are having to wait for years for their refunds.🤪

 

Allan

 

 

I feel blessed now Allan 😉 

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4 hours ago, Reimar said:

Did you get the e-mail from Alamy?  It states that:

Just a quick note to inform you that you may have seen sales on one or more of your images from last year being refunded appear in your account. This was due a one-off system error on our end. We sincerely apologise that you were affected by these refunds. We will be paying back these refunds to you.

 

 

Great, I can breathe a sigh of relief again 🙂 

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Wakey Wakey! Nice  start of the week with a refund  of a photo sold on January and used on the very same day on a website, never cleared though.

 

Edited by CarloBo
gram
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Similar and (un)lucky enough to join the club. Just checked and haven't received any email similar to what Reimar stated above.

 

Details of license for reference:

Country: Worldwide
Usage: Editorial, For Editorial use on the customers website, app and social media platforms (excludes advertising)
Media: Website, app and social media
Start: 05 January 2022
Duration: Unlimited

 

 @Alamy - Are you able to shed some light into these refunds from Jan ?

Edited by Gnans
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15 hours ago, Gnans said:

Similar and (un)lucky enough to join the club. Just checked and haven't received any email similar to what Reimar stated above.

 

Details of license for reference:

Country: Worldwide
Usage: Editorial, For Editorial use on the customers website, app and social media platforms (excludes advertising)
Media: Website, app and social media
Start: 05 January 2022
Duration: Unlimited

 

 @Alamy - Are you able to shed some light into these refunds from Jan ?

Another two from Jan refunded this morning 😞

Not big license but still the red numbers doesn't give a good feel.

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