Phil Robinson Posted January 27, 2016 Share Posted January 27, 2016 I'm trying to upload but it keeps stopping at 3%. It was fine until near the end of a batch when it stuck and now any image I try to upload sticks at 3%. It's the same in Chrome and Firefox. Anyone else having the same problem? Link to comment Share on other sites More sharing options...
spacecadet Posted January 27, 2016 Share Posted January 27, 2016 Give FTP a try. Link to comment Share on other sites More sharing options...
SFL Posted January 27, 2016 Share Posted January 27, 2016 Yes, I am having the same problem, Phil. Really annoying..... Link to comment Share on other sites More sharing options...
Phil Robinson Posted January 27, 2016 Author Share Posted January 27, 2016 I keep rogetting about FTP for Alamy - yes, that seems to work. Link to comment Share on other sites More sharing options...
SFL Posted January 27, 2016 Share Posted January 27, 2016 It seems to be working OK now. Link to comment Share on other sites More sharing options...
Trevor Chriss Posted January 27, 2016 Share Posted January 27, 2016 I have been having problems as well so thought I would give FileZilla a go, but I can not seem to connect to the server. Any tips using this system? I have not used FTP before. Link to comment Share on other sites More sharing options...
spacecadet Posted January 27, 2016 Share Posted January 27, 2016 FZ always seems to require two attempts, the first just times out. I'm having not trouble at the moment. Try the icon with the red cross then the green tick. Assuming the settings are correct, try posting the log and I'll see if it looks like mine. Mine looks like this 15:17:35 Status: Resolving address of upload.alamy.com15:17:35 Status: Connecting to 89.151.93.136:21...15:17:35 Status: Connection established, waiting for welcome message...15:17:36 Status: Connected15:17:37 Status: Retrieving directory listing...15:17:47 Command: PWD15:17:47 Error: Connection timed out after 10 seconds of inactivity \this is the timeout and retry\15:17:47 Error: Failed to retrieve directory listing15:17:47 Status: Disconnected from server15:17:47 Status: Resolving address of upload.alamy.com15:17:47 Status: Connecting to 89.151.93.136:21...15:17:47 Status: Connection established, waiting for welcome message...15:17:47 Status: Connected15:17:47 Status: Retrieving directory listing...15:17:47 Status: Directory listing of "/" successful Link to comment Share on other sites More sharing options...
Trevor Chriss Posted January 27, 2016 Share Posted January 27, 2016 Thanks for posting, will try again. It now seems to have connected, so will try an upload. thanks for your help Link to comment Share on other sites More sharing options...
Trevor Chriss Posted January 27, 2016 Share Posted January 27, 2016 Forget what I said thought it was connected, then said connection aborted. Status: Resolving address of upload.alamy.comStatus: Connecting to 89.151.93.136:21...Status: Connection established, waiting for welcome message...Status: Insecure server, it does not support FTP over TLS.Status: ConnectedStatus: Retrieving directory listing...Status: Directory listing of "/" successfulStatus: Retrieving directory listing of "/Stock"...Status: Directory listing of "/Stock" successfulError: Disconnected from server: ECONNABORTED - Connection abortedStatus: Resolving address of upload.alamy.comStatus: Connecting to 89.151.93.136:21...Status: Connection established, waiting for welcome message...Status: Insecure server, it does not support FTP over TLS.Status: ConnectedStatus: Retrieving directory listing...Status: Directory listing of "/" successfulError: Disconnected from server: ECONNABORTED - Connection aborted I have been adding ftp:// in front of upload.alamy.com wrong or right? Link to comment Share on other sites More sharing options...
Martin P Wilson Posted January 27, 2016 Share Posted January 27, 2016 Forget what I said thought it was connected, then said connection aborted. Status: Resolving address of upload.alamy.com Status: Connecting to 89.151.93.136:21... Status: Connection established, waiting for welcome message... Status: Insecure server, it does not support FTP over TLS. Status: Connected Status: Retrieving directory listing... Status: Directory listing of "/" successful Status: Retrieving directory listing of "/Stock"... Status: Directory listing of "/Stock" successful Error: Disconnected from server: ECONNABORTED - Connection aborted Status: Resolving address of upload.alamy.com Status: Connecting to 89.151.93.136:21... Status: Connection established, waiting for welcome message... Status: Insecure server, it does not support FTP over TLS. Status: Connected Status: Retrieving directory listing... Status: Directory listing of "/" successful Error: Disconnected from server: ECONNABORTED - Connection aborted I have been adding ftp:// in front of upload.alamy.com wrong or right? Go into Site manager . New SIte Host: upload.alamy.com (note no ftp..) Encryption: Use explicit FTP over TLS if available (this is probably your problem, my guess is you have 'require explicit FTP') Logon Type: Normal User: Your Alamy login name (email) Password: as used for Alamy You can also go into Advanced tab and add a default local directory (typically your pictures directory or your uploads folder) Click connect. On the left you should see your uploads folder (if you set it up) and on the right the folders on the Alamy server: Live_News Archive_Stock Vector Stock Select and click on whichever is appropriate to open it which make sit the destination folder Drag and drop the batch of image files from your local (uploads folder or sub folder), or from a folder in WIndows Explorer (or Mac equivalent). Watch them upload in panel; at the bottom. That's it! Link to comment Share on other sites More sharing options...
Trevor Chriss Posted January 27, 2016 Share Posted January 27, 2016 Thanks Martin, I did manage to get that far but the connection kept dropping out. I am only trying to upload 11 images, 6 seemed to transfer, nothing showing in Alamy yet often slow I know. But the bottom pane was showing 33 successful transfers.I will get there I am sure. Thanks again. Link to comment Share on other sites More sharing options...
Martin P Wilson Posted January 27, 2016 Share Posted January 27, 2016 Thanks Martin, I did manage to get that far but the connection kept dropping out. I am only trying to upload 11 images, 6 seemed to transfer, nothing showing in Alamy yet often slow I know. But the bottom pane was showing 33 successful transfers.I will get there I am sure. Thanks again. Good. Some people have reported occasional FTP issues recently I believe? As well as with the web upload, both presumably going onto the same servers. Link to comment Share on other sites More sharing options...
Trevor Chriss Posted January 27, 2016 Share Posted January 27, 2016 Yes that was my thought, I sent MS an e-mail asking if they were having any problems, I shall awaits their reply. Thanks again. Link to comment Share on other sites More sharing options...
spacecadet Posted January 27, 2016 Share Posted January 27, 2016 Trevor, it will disconnect after a few minutes of inactivity but shouldn't do it for some minutes. Your log looks like mine otherwise. It's not connecting for me at the moment. The problem is their end. Link to comment Share on other sites More sharing options...
Trevor Chriss Posted January 27, 2016 Share Posted January 27, 2016 As I suspected but it has worked as there are now 32 images awaiting QC, i obviously did something wrong as there are only supposed to 11! Thank you again for your trouble. Link to comment Share on other sites More sharing options...
spacecadet Posted January 27, 2016 Share Posted January 27, 2016 Back up as of 1812. The time, not the retreat from Moscow. Link to comment Share on other sites More sharing options...
Keith Burdett Posted January 28, 2016 Share Posted January 28, 2016 I couldn't get past 2% with the uploader for 2 days. Thought was my unreliable Internet till I found this thread. Now a convert to the ftp route, no need for third party software if you're on windows- Explorer (NOT Internet Explorer) functions as an ftp client. So simple ☺ Link to comment Share on other sites More sharing options...
Colblimp Posted January 28, 2016 Share Posted January 28, 2016 I've just uploaded images and it's working fine, although it failed miserable last night. Perhaps a good night's rest was all it needed?! Link to comment Share on other sites More sharing options...
spacecadet Posted January 28, 2016 Share Posted January 28, 2016 I couldn't get past 2% with the uploader for 2 days. Thought was my unreliable Internet till I found this thread. Now a convert to the ftp route, no need for third party software if you're on windows- Explorer (NOT Internet Explorer) functions as an ftp client. So simple ☺ So you can but it's a bit inscrutable unless you're hardcore techy. Filezilla holds your hand a bit. Link to comment Share on other sites More sharing options...
Trevor Chriss Posted January 28, 2016 Share Posted January 28, 2016 This dinosaur needs his hand holding, so help with FileZilla appreciated. Link to comment Share on other sites More sharing options...
Martin P Wilson Posted January 28, 2016 Share Posted January 28, 2016 This dinosaur needs his hand holding, so help with FileZilla appreciated. See my post #7 in this thread. Link to comment Share on other sites More sharing options...
Trevor Chriss Posted January 29, 2016 Share Posted January 29, 2016 Martin. I did see it and it was very helpful, so thank you once again Martin. I have managed to upload now, the issue I had was that not all of my images appeared on the right hand side. So kept clicking and finished up with 33 images uploaded instead of just 11. Will do better next time I am sure. Either way I can see it is a doddle and much quicker. Alamy confirmed that they had an issue with their server, hence all the hassle. Thanks everybody for the advice and help. Link to comment Share on other sites More sharing options...
spacecadet Posted January 29, 2016 Share Posted January 29, 2016 With FZ, drag and drop each folder only once. The folder will be visible inside the 'stock' folder on Alamy's side, but the contents are emptied out straight away so you don't see them again. In fact the empty folder tends to hang around for a while. I delete it manually. Link to comment Share on other sites More sharing options...
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