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spacecadet

FTP playing up

Question

Anyone else having trouble with FTP today? It's coming up with various error messages, but web upload is OK.

I haven't uploaded for a couple of months- have the parameters changed?

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10 answers to this question

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Yes, there is a problem with FTP. I've just tried uploading - some images went through but mostly got error messages and stalls.

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Web upload is back to normal or better than it used to be though. I have done a number of uploads recently and it has been fast and smooth.

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It seems that FTP is currently not working. I've been trying since yesterday p.m. and still getting nowhere this a.m. I like to use the Bridge software (which uses FTP) so I don't want to use the web upload if I can avoid it.

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it seems FTP is not working?? any ideas when it might be back up and running?

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Thanks all, not me then. A batch of mine have disappeared into the ether- Alamy must have them, but in some folder in the back of beyond.

Web it is for a bit, then. It's much better than it used to be, but in FTP I don't even have to navigate to the folder, so I'd got used to the one-clickiness of it.

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Hi everyone

 

Thanks for flagging this issue, our IT team is working on a fix and we'll let you know as soon as we have an update. 

 

Many thanks

Alamy

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All very strange. Yesterday evening at 1903 hrs I uploaded 10 images and it was one of the quickest uploads I've had in recent times. One image was, however, duplicated which was strange but was corrected at this mornings update.

Oops, sorry folks, I've just realised you're talking FTP which I assume you are uploading to Alamy externally like FileZila. Mine was direct on the website....

Jim.

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It's fixed now. Thanks, spannerists.

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We can confirm FTP should be back to normal again, do let us know if you experience any further problems!

 

Thanks

Alamy

 

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Posted (edited)

The FTP is working now but is extremely SLOW. Currently uploading at approx. 100 KB/sec.

 

In the same time it took to upload 30 images via FTP, I uploaded 125 images via the web browser.

Edited by Jaguar

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