Bryan Posted February 21, 2019 Share Posted February 21, 2019 I'm being polluted by an irritating advert popup in the bottom right corner of my screen. I find it impossible to get rid of unless I engage with it, when it will eventually close down. I have popups blocked in Chrome and have installed the Adaware blocker, but to no avail. Further I have scanned the computer using Malwarebytes. Any ideas? Link to comment Share on other sites More sharing options...
wiskerke Posted February 21, 2019 Share Posted February 21, 2019 What does it say? Any exceptions in your blocker(s)? wim Link to comment Share on other sites More sharing options...
Bryan Posted February 21, 2019 Author Share Posted February 21, 2019 6 hours ago, wiskerke said: What does it say? Any exceptions in your blocker(s)? wim Hi Wim It says Google Chrome g4oc.sinnotbilela.info Just found this website that provides some solutions http://www.computips.org/remove-sinnotbilela-info/ I was able to follow the advice under Delete Sinnotbilela.info Notifications: and hope that might have cured it! Sadly not it is still popping up outside of Chrome Link to comment Share on other sites More sharing options...
wiskerke Posted February 21, 2019 Share Posted February 21, 2019 Searching for just sinnotbilela.info will get you some more and probably better remedies. wim Link to comment Share on other sites More sharing options...
Bryan Posted February 21, 2019 Author Share Posted February 21, 2019 2 hours ago, wiskerke said: Searching for just sinnotbilela.info will get you some more and probably better remedies. wim Thanks Wim, searching with that string in quotes does bring up a range of alternatives but most recommend the use of Spyhunter software. I'm currently running a Spyhunter scan. Link to comment Share on other sites More sharing options...
Bryan Posted February 21, 2019 Author Share Posted February 21, 2019 Latest, abandoned Spyhunter as it was taking forever to complete scan. Uninstalled the software when I was offered a discount price to stay with it. Useful to know if you do want to buy it. Scanned again using Malwarebytes advert removal tool, it removed some stuff, waiting to see if successful. Sadly not, advert has returned. Link to comment Share on other sites More sharing options...
MilesbeforeIsleep Posted February 23, 2019 Share Posted February 23, 2019 I use Ghostery and UBlock Origin, both add-ons in my browser, which is Firefox (mostly). Link to comment Share on other sites More sharing options...
Betty LaRue Posted February 23, 2019 Share Posted February 23, 2019 https://www.google.com/search?client=safari&hl=en-us&q=how+to+get+rid+of+pop+up+ads+on+chrome&sa=X&ved=2ahUKEwjAhe3K6dLgAhVEMqwKHTAiCXAQ1QIoAHoECAsQAQ&biw=1024&bih=725 Link to comment Share on other sites More sharing options...
Bryan Posted February 25, 2019 Author Share Posted February 25, 2019 Thanks for the further suggestions. I'm away at present so can't access my PC. I have pop ups blocked in Chrome, but that doesn't stop this one. Weirdly the advert does not appear to pop up until I start Chrome, and when I move the browser to my second screen it remains on the first. I might try a different browser. Link to comment Share on other sites More sharing options...
DerekVallintine Posted February 26, 2019 Share Posted February 26, 2019 Bryan, I am using Malwarebytes Premium and I can't find the advert removal tool, could you tell me where it is. Thanks Link to comment Share on other sites More sharing options...
Bryan Posted February 27, 2019 Author Share Posted February 27, 2019 On 26/02/2019 at 03:21, DerekVallintine said: Bryan, I am using Malwarebytes Premium and I can't find the advert removal tool, could you tell me where it is. Thanks It's a separate program, take a look at https://www.malwarebytes.com/adwcleaner/ Link to comment Share on other sites More sharing options...
Bryan Posted March 4, 2019 Author Share Posted March 4, 2019 Latest on this. I can't get rid of the advert from Chrome, but, to date, it does not appear in Internet Explorer. Might uninstall Chrome and reinstall. Link to comment Share on other sites More sharing options...
Bryan Posted March 5, 2019 Author Share Posted March 5, 2019 Maybe too early for euphoria, but uninstalling and reinstalling chrome appears to have got rid of the popup advert 😕 Link to comment Share on other sites More sharing options...
John Gaffen Posted March 5, 2019 Share Posted March 5, 2019 I use a program called SpyHunter, which can remove adware, trojans, ransomware, worms, viruses, rootkits, potentially unwanted programs, and other objects. Link to comment Share on other sites More sharing options...
John Gaffen Posted March 5, 2019 Share Posted March 5, 2019 Did not see that you already know about this program, it does take forever if you scan all you data files, but you can opt out of this on the custom scan setting. I have found this program very helpful in removing malicious software in the past. it was one of the only programs which actually cured my problem. Link to comment Share on other sites More sharing options...
Bryan Posted March 5, 2019 Author Share Posted March 5, 2019 10 hours ago, John Gaffen said: Did not see that you already know about this program, it does take forever if you scan all you data files, but you can opt out of this on the custom scan setting. I have found this program very helpful in removing malicious software in the past. it was one of the only programs which actually cured my problem. Thanks John, I'll hold that one in reserve if my present solution fails. So far so good, the adds appear to have gone.. Not really sure what did the trick, but I scanned the machine with Malwarebytes and the associated ad removal software, installed the Adaware blocker, and finally uninstalled and reinstalled Chrome. When I noticed that it didn't affect Microsoft Edge that steered me in the direction of it being Chrome specific. Link to comment Share on other sites More sharing options...
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